I liked the product itself, it does the job well, but the site felt a bit sketchy to me. When I tried to buy, the VAT relief option was basically dead, the button wouldnt click at all. I checked the page and it looked like the input was disabled, which is pretty annoying. I expected the payment step to fix it, but nope, it just went straight through and charged me. I’ve already sent an email asking Resmed about a refund for the tax, so now I’m just waiting and hoping they sort it out.