Foggyfly Kundenbewertungen - 263

Leo was sooo patient and super nice

Leo was sooo patient and super nice, like the nicest person ever! He helped me out a lot, and he knew so much about what he was doing. The promo price for the flight didn't work for me, which was kinda disappointing, but Leo's attitude made it all better. I'm gonna tell my friend about him for sure, and anyone else who needs help. Thanks a bunch, Leo! You're awesome!

I was able to talk with Kevin at extension 413

I was able to talk with Kevin at extension 413 to set up my flight. He was very kind, took his time explaining the rules, and looked for flights that fit me. He called me again later to follow up and find me a better option. After that, Kristy helped me finalize everything and sent the e-ticket, and she was also really good. Overall, it was a great experiance.

At first, reading the reviews had me unsure

At first, reading the reviews had me unsure about booking, but I'm pleased I decided to go ahead with Foggy for my flight. The service from the team was very helpful. Everything went smooth at the airport, and I faced no issues at all. Thanks a lot to Alan and Kristy for their kind assistance. I'll surely be booking my next trip with Foggy again.

The service is good as Ammy tried her best

The service is good as Ammy tried her best to find different choices and costs for my trip. A return call was set up just like I asked. Ammy is very polite, kind and ready to help more than needed. Kristy was also useful with the e-tickets, checking the itenary and giving news about a voucher for my next travel. Nice customer service!

My trip to Michigan began well with a good flight and price

My trip to Michigan began well with a good flight and price, but things quickly got messy. There were no flights out of Colorado Springs, leading to a chaotic situation. In the end, another flight was sorted out, and I still had a nice trip. Shoutout to Brian and Michelle for their support in making my time with Foggy Fly a positive one.

There was a small mistake with my booking, but

There was a small mistake with my booking, but I called the following day and the staff was very nice and sorted it out without any fee. They also called to confirm our check-in, and everything went smooth. The flights arrived late, but that wasn’t Foggy Fly’s problem, it was the airline’s issue. Apart from that, they did a good job.

The customer service team I spoke

The customer service team I spoke with was helpful and quite informed. They kept me updated about the booking steps as we went. My only issue was that the rules about the ticket price weren't clearly outlined during the booking process. I ended up spending more than I wanted. Still, this was balanced out by the coupon I received.

The beginning of my experience was really bad.

The beginning of my experience was really bad. The guy didn't listen to anything I asked. I requested an English speaker since I couldn't understand him. When they called me again, I got Bill, an English-speaking man, and he was really helpful. The lady who made sure I got my ticket was great too.

Ron gave me a better deal, so I took it.

Ron gave me a better deal, so I took it. But talking to anyone else at Foggyfly was hard because of their strong accent and fast talking. I don't get why they called to tell me about a confirmation email. When I said I couldn't check my email then, Michelle said she would call back later. Whyu???

Foggy Fy Great customer support means truly

Foggy Fy Great customer support means truly caring about what customers need and finding ways to help them. It’s about answering fast, listening well, and solving problems in a way that makes people feel valued. Good talking skills and a personal touch make service stand out from the usual.

Be carefull when signing up, cause the price

Be carefull when signing up, cause the price isn't what it first looks like, and you won’t see that money again. Wasn’t happy that your charges are higher than other sites. RIANNA tryed helping as much as she could. She was kind and didn’t lose her calm, Rianna is a good worker.

I am grateful for the care and help from Joel

I am grateful for the care and help from Joel and Kristy in organizing my trip to visit my deployed husband as easy as possible. Their patience, time, and hard work to create a positive experience made me feel important. This kind of service is rare with other booking companies.

Ethan was very kind in helping me with my

Ethan was very kind in helping me with my flight cancelation. 5 stars to him. The booking steps are a bit tricky and not clear, so you need someone to assist you, and they require an upgrade to handle a PNR. Ethan guided me through the mess and got my flight canceled easily.

Had a great experience with Mark.

Had a great experience with Mark. He did more than needed to assist, just like Kristy. Both were very helpful and made everything easy to understand. I really appreciated their patience and how they took time to answer all my questions. Would definitely work with them again.

Jeff seemed more interested in giving information

Jeff seemed more interested in giving information than addressing my concerns. In the end, he helped sort out the issue with my flight times and payment. I had no issues with Kristy as our conversation was short, and she quickly fixed a small problem.

Kevin and Kristy, I am really happy

Kevin and Kristy, I am really happy with your help on my flight—it was great! Everything went as planned, and I can easily recommend Foggyfly. If you need an air ticket, this company is the one to pick. Two thumbs up! 12/6/2024

She worked quick, kept it simple, and didn’t get

She worked quick, kept it simple, and didn’t get off track while doing her work. There was no confussion with our email talks or the codes we shared. I hope to do more with this company soon, thanks & enjoy your day.

I had lots of problms getting flight tickets.

I had lots of problms getting flight tickets. Luckily, Peter, and then Kristy, and Christopher were great and helped me a lot! They were very nice and supportive. I was glad to have them be the ones assiting me.

All things considered, it worked out well.

All things considered, it worked out well. John was helpful and I think he managed to get my family a good deal. Long journey, holidays, can’t expect too much. Grateful for the service, even after a tough start.

The crew did a good job contacting me about

The crew did a good job contacting me about the sudden change by the airline for my flight. Although I missed their first calls, they were always in touch and helped make my trip happen. Thanks Marcus & Kristi

This company is gr8!

This company is gr8! My sales dude, Jack, was amazin'. He helped me get a good deal on my flight even tho' my English ain't that good. He was super patient and polite. Big thanks to Jack, 5/5 stars!

Kristy was really helpful and had a lot of knowledge

Kristy was really helpful and had a lot of knowledge about everything. She answered all my questions and made everything easy. I will definitely choose Foggyfly again for my future travels.

Teresa helped me understand the boarding and return

Teresa helped me understand the boarding and return departures clearly. She stayed patient even when I asked her to explain again because I need extra time to get things. Very kind person.

I had a hard time getting flight tickets.

I had a hard time getting flight tickets. Luckily, Peter, Kristy, and Christopher were fantastic in assisting me! They were so nice and supportive. I felt fortunate to have their help.

Booking a tricky flight was easier with their help.

Booking a tricky flight was easier with their help. I got nearly what I asked for at a good price. At times, the agents’ accents are hard to catch. Still, I would recomend them.

The site had the least cost.

The site had the least cost. After booking, I got a call for a raise. It took 21 hours to get the e-tickets. I started with Ron; Adora; Unknown but Michelle finally did well.

Teresa assisted me with all the tasks

Teresa assisted me with all the tasks I had she did a great job I couldn’t ask for anything else I hope she receives a high rating for this and she did a wonderfull job

Very useful when I needed help finding available flights.

Very useful when I needed help finding available flights. They also assisted me with the check-in process and made sure I got my boarding passes without any issues.

Thanks foggyfly team! Eddy, John, and Kristy

Thanks foggyfly team! Eddy, John, and Kristy helped fix my date mix-up, though it led to a pricier ticket. I get it's an airline problem. Thanks for your help!

Great company to deal with.

Great company to deal with. Cynthia was very helpfull and my agent Theo did a really good job too. Everything went smooth and they made things easy to handle.