Helpful on a name fix
Agent answered in minutes, explained airline penalties and their service fee, and processed my typo correction cleanly. Cost a bit, but the ticket was updated fast.
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United States
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Reisebüro
ebooktrip ist 0 von 3 der besten Unternehmen in Reisebüro auf RealReviews.io
ebooktrip.com stands out as a leading travel company, offering comprehensive services for hotel bookings, flights, holidays, and transfers worldwide. With a vast array of carefully selected destinations and 24-hour online access, they provide automated databases with the lowest rates. The platform seamlessly connects users to over 13,000 flights across 89 countries, ensuring the best prices from hundreds of airlines. ebooktrip.com boasts exclusive, affordable prices, making memorable trips a certainty. A dedicated 24/7 team tirelessly works to secure the right airfare, striving to enrich every traveler's experience and formulate compelling offers for a satisfying journey.
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Eric W.
1 Bewertungen
Helpful on a name fix
Agent answered in minutes, explained airline penalties and their service fee, and processed my typo correction cleanly. Cost a bit, but the ticket was updated fast.
Andrea
1 Bewertungen
Good deal with quick ticketing
Created an account, searched multi-city, and found a fare below Google Flights. They called to reconfirm payment, then ticketed within an hour. Interface was basic but clear.
0 kommentare
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archid
1 Bewertungen
Low fare, fee surprise
Found a bargain, then saw extra service fees when I needed to change times. The person on the phone was polite, just wish that part was clearer upfront.
0 kommentare
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Lana Dente
1 Bewertungen
got the deal, knew the rules
I found a cheap fare and, surprise, it came with the usual restrictions. At least ebooktrip explained them plainly. A small hiccup with seat selection, but support nudged me to the airline and it worked out. What stood out was the fare transparency.
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Andrea
1 Bewertungen
straightforward flight booking
ebooktrip’s search was fast and the fare calendar helped me shift a day to save. Registration and checkout were simple. The rules page spelled out change fees clearly, which I appreciated before buying.
0 kommentare
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Joshua F.
1 Bewertungen
quick fix on name typo
I messed up a middle initial. They answered fast, explained options, and confirmed the correction steps. Calm, clear, and handled before ticketing.
0 kommentare
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Claire B.
1 Bewertungen
felt secure booking here
Transparent policies and instant confirmation made me feel confident. The quality of info on baggage and changes was solid.
0 kommentare
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Muhand Y.
1 Bewertungen
United States
Thanks MARIO for your help and fixing
Thanks MARIO for your help and fixing the name on my tickets, really appreciate it. Great work and very kind assistance… thanks MARIO
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Anonymous
1 Bewertungen
United States
The tickets I reserved were no longer available
The tickets I reserved were no longer available because of the airline’s issue. I had to pay an extra $200. I wasn’t pleased when I contacted eBooktrip. However, Lukas, the representative, was very calm and patient with me. I’m grateful for his assistance.
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Robert
1 Bewertungen
Canada
The schedular was very kind and understanding
The schedular was very kind and understanding. I wasn’t. The airline had rejected my first booking, and I had to pay $60 extra for the flight. Maybe that’s just how it goes, but Dave (I think that was his name) kept me calm (I don’t trust dishonest people) and I still saved $90 compared to Priceline.
0 kommentare
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Anonymous
1 Bewertungen
United States
Great experiance enjoyd the help realy
Great experiance enjoyd the help realy recomend Ferran is one of the best at fixing things nice 👍 work bro
0 kommentare
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Kevin
1 Bewertungen
United States
We tried booking tickets online
We tried booking tickets online, but had some trouble. I called the number and talked to Eresto, who was really helpful! He found us tickets we liked and stayed on the phone while we sorted out the issue with our credit card company. He also sent us the new Itinerary and gave us time to review it before confirming our tickets. He was so nice and patient!
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Phillip
1 Bewertungen
United States
I had booked flights that weren’t really what
I had booked flights that weren’t really what I wanted and the agent helped me find flights that were just right. Such a wonderful experience. I won’t waste time next time and will call you right away. Thanks!
0 kommentare
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Anonymous
1 Bewertungen
United States
Good customer service and Ernesto was
Good customer service and Ernesto was very kind and nice, surely I will ask for him again when I book tickets for another travel thank you so much for al your help
0 kommentare
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Alicia
1 Bewertungen
United States
Ferran made the whole process easy.
Ferran made the whole process easy. He was kind and helpful while we worked on adding two more people to my reservation. He kept me updated every time until everything was correct.
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Anonymous
1 Bewertungen
United States
Booking is mostly simple, though
Booking is mostly simple, though I noticed a lack of passenger and flight details before clicking the button. I tried to go back using the “Go To Previous” option, but the information still didn’t show. I had to fill out the details again.
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Tina
1 Bewertungen
I got great help from Mr. Tom Luis.
I got great help from Mr. Tom Luis. He helped me buy my online ticket and made the whole process simple and nice.
0 kommentare
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Anonymous
1 Bewertungen
Stan Miller helped me book my flight quickly.
Stan Miller helped me book my flight quickly. He knew all the rules and regs well. Great at communicating.
0 kommentare
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Zachary
1 Bewertungen
Brandon was quite patient and very
Brandon was quite patient and very helpful. He was also very friendly and had strong communication skills.
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Zach
1 Bewertungen
Brandon was super patients
Brandon was super patients and really helpful. Plus, he was quite friendly and had awesome communicashun skills.
0 kommentare
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Alan
1 Bewertungen
We found out our reservation
We found out our reservation from November 2023 was canceled due to a credit card check. We managed to rebook the same flight for $200 extra. We appreciate the assistance in rescheduling and approving it.
0 kommentare
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Olin
1 Bewertungen
My experience with ebooking was okay
My experience with ebooking was okay. There was a delay in my booking due to a code not showing up in my email. Eventually, the issue got fixed, and the booking went through smoothly.
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Irene
1 Bewertungen
The agent was very patients and stayed
The agent was very patients and stayed with me on the phone to get all what I needed done and I was able to get the ticket I needed at an affordable price. I was very pleased.
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Lisa
1 Bewertungen
Mario was real helpful
Mario was real helpful; he kept searching for the best deal and followed up! Real responsible. Thanks!
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Teresa
1 Bewertungen
The company is awsome
The company is awsome! I was so happy to find a direct flight with good timings. On other websites, the arrival and departure times were too early or late. I really like this site.
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Anonymous
1 Bewertungen
The company is really nice
The company is really nice because they offer direct flights with good schedules. Other websites had very early or very late flights. I like this site.
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Margaret
1 Bewertungen
The agent Marcus was really nice and polite
The agent Marcus was really nice and polite, he listened carefully and did what I asked. He spoke politely too. I wish all agents were like him. Thanks a lot.
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Anonymous
1 Bewertungen
Ferran mde my experience
Ferran mde my experience awesum. He waz patient wif me as we tried to add two more people to an existing reservation. He communicated every step of the way until he had everything right.
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Pamela Howard
1 Bewertungen
Farran was really nice and helped me
Farran was really nice and helped me book my Daughter's flight. He was patient and listened to my concerns. I had trouble talking, but he was patient and helped me through the booking process. Your company is lucky to have him. I'll come back because of his kindness. Sincerely, Pamela Howard.
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LR
1 Bewertungen
After reserving online, I got a call
After reserving online, I got a call the next day, and they said the $314 flight I booked wasn't available anymore; now it's $478. It feels like a bait and switch routine they pull on everyone. Also, my tickets didn't come from ebooktrip.com, but from the airline directly, and ebooktrip.com pocketed $164. It's like buying something online only to realize they just ordered it from Amazon, had it shipped, and pocketed some extra money for nothing. Not happy at all. AVOID eBookTrip. I'm figuring out how to report them to the Florida Attorney General. Check the 1-star reviews and their reply – it's the same. Look at BBB.org's scam page for the full picture. It's a scam.
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Written by the company
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Beantworten von Eric W.
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