Geschäftsinformationen

Gehört Ihnen dieses Unternehmen?

Als Unternehmen antworten

Bewertungen mit Antworten ziehen 🔥59% mehr wiederkehrende Kunden und 🔥20% mehr Erstkunden an

Kategorie:

Reisbureau

Jede Marke auf RealReviews.io gehört zu einer bestimmten Kategorie, in der sie eine Position in den Top-Rankings einnimmt. Das Ranking wird durch verschiedene Faktoren bestimmt, wie z. B. die Gesamtbewertung auf der Website, die Anzahl der Bewertungen, die Aktivität des Unternehmens bei der Verwaltung von Bewertungen, das Engagement mit Kunden und mehr.

ebooktrip ist 1 von 0 der besten Unternehmen in Reisbureau auf RealReviews.io

Kundenbewertungen

Sortieren

  • Sortieren nach:
  • Nach relevanz
  • Nach datum
  • Nach bewertung (niedrig bis hoch)
  • Nach bewertung (hoch bis niedrig)

Übersicht

ebooktrip hat eine 3.6 - Sternebewertung von 36 Bewertungen, mit dem Hinweis auf eine niedriges Niveau der Kundenzufriedenheit!

  • 5 Sterne

    60%

    21 Bewertungen

    21 Bewertungen

  • 4 Sterne

    8%

    3 Bewertungen

    3 Bewertungen

  • 3 Sterne

    2%

    1 Bewertungen

    1 Bewertungen

  • 2 Sterne

    0%

    keine Bewertungen

    keine Bewertungen

  • 1 Sterne

    30%

    11 Bewertungen

    11 Bewertungen

  • B

    Barbara Swanson

    1 Bewertungen

    Reasonably priced tickets with swift

    Reasonably priced tickets with swift customer service. Limited wait times to connect with a representative who efficiently addressed my concerns. Despite an initial hiccup with ticket availability, the rep promptly offered an alternative at a slightly higher but still reasonable cost. Grateful for the emailed e-tickets and cancellation confirmation for a duplicate booking. The customer service agent displayed commendable patience, knowledge, and friendliness, which was especially appreciated as an older, deaf individual.

    0 kommentare

    Beantworten von Barbara Swanson

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • K

    Kevin

    1 Bewertungen

    United States

    We tried booking tickets online

    We tried booking tickets online, but had some trouble. I called the number and talked to Eresto, who was really helpful! He found us tickets we liked and stayed on the phone while we sorted out the issue with our credit card company. He also sent us the new Itinerary and gave us time to review it before confirming our tickets. He was so nice and patient!

    0 kommentare

    Beantworten von Kevin

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • R

    Robert

    1 Bewertungen

    Canada

    The schedular was very kind and understanding

    The schedular was very kind and understanding. I wasn’t. The airline had rejected my first booking, and I had to pay $60 extra for the flight. Maybe that’s just how it goes, but Dave (I think that was his name) kept me calm (I don’t trust dishonest people) and I still saved $90 compared to Priceline.

    0 kommentare

    Beantworten von Robert

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • P

    Pamela Howard

    1 Bewertungen

    Farran was really nice and helped me

    Farran was really nice and helped me book my Daughter's flight. He was patient and listened to my concerns. I had trouble talking, but he was patient and helped me through the booking process. Your company is lucky to have him. I'll come back because of his kindness. Sincerely, Pamela Howard.

    0 kommentare

    Beantworten von Pamela Howard

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    United States

    The tickets I reserved were no longer available

    The tickets I reserved were no longer available because of the airline’s issue. I had to pay an extra $200. I wasn’t pleased when I contacted eBooktrip. However, Lukas, the representative, was very calm and patient with me. I’m grateful for his assistance.

    0 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • P

    Phillip

    1 Bewertungen

    United States

    I had booked flights that weren’t really what

    I had booked flights that weren’t really what I wanted and the agent helped me find flights that were just right. Such a wonderful experience. I won’t waste time next time and will call you right away. Thanks!

    0 kommentare

    Beantworten von Phillip

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • share

    Bewerten Sie Ihre Erfahrung.

    Teilen Sie Ihre Gedanken und hinterlassen Sie eine Bewertung

    Eine Bewertung schreiben
  • A

    Alan

    1 Bewertungen

    We found out our reservation

    We found out our reservation from November 2023 was canceled due to a credit card check. We managed to rebook the same flight for $200 extra. We appreciate the assistance in rescheduling and approving it.

    0 kommentare

    Beantworten von Alan

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • T

    Teresa

    1 Bewertungen

    The company is awsome

    The company is awsome! I was so happy to find a direct flight with good timings. On other websites, the arrival and departure times were too early or late. I really like this site.

    0 kommentare

    Beantworten von Teresa

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Alicia

    1 Bewertungen

    United States

    Ferran made the whole process easy.

    Ferran made the whole process easy. He was kind and helpful while we worked on adding two more people to my reservation. He kept me updated every time until everything was correct.

    0 kommentare

    Beantworten von Alicia

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • I

    Irene

    1 Bewertungen

    The agent was very patients and stayed

    The agent was very patients and stayed with me on the phone to get all what I needed done and I was able to get the ticket I needed at an affordable price. I was very pleased.

    0 kommentare

    Beantworten von Irene

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    United States

    Good customer service and Ernesto was

    Good customer service and Ernesto was very kind and nice, surely I will ask for him again when I book tickets for another travel thank you so much for al your help

    0 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • share

    Bewerten Sie Ihre Erfahrung.

    Teilen Sie Ihre Gedanken und hinterlassen Sie eine Bewertung

    Eine Bewertung schreiben
  • M

    Margaret

    1 Bewertungen

    The agent Marcus was really nice and polite

    The agent Marcus was really nice and polite, he listened carefully and did what I asked. He spoke politely too. I wish all agents were like him. Thanks a lot.

    0 kommentare

    Beantworten von Margaret

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    The company is really nice

    The company is really nice because they offer direct flights with good schedules. Other websites had very early or very late flights. I like this site.

    0 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • S

    Sondra George

    1 Bewertungen

    She was so kind and

    She was so kind and thoughtful throughout the call! Really enjoyed how she cared and communicated everything! Thank you so much Janie!!

    0 kommentare

    Beantworten von Sondra George

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • M

    Muhand Y.

    1 Bewertungen

    United States

    Thanks MARIO for your help and fixing

    Thanks MARIO for your help and fixing the name on my tickets, really appreciate it. Great work and very kind assistance… thanks MARIO

    0 kommentare

    Beantworten von Muhand Y.

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • T

    Tina

    1 Bewertungen

    I got great help from Mr. Tom Luis.

    I got great help from Mr. Tom Luis. He helped me buy my online ticket and made the whole process simple and nice.

    0 kommentare

    Beantworten von Tina

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • share

    Bewerten Sie Ihre Erfahrung.

    Teilen Sie Ihre Gedanken und hinterlassen Sie eine Bewertung

    Eine Bewertung schreiben
  • Z

    Zach

    1 Bewertungen

    Brandon was super patients

    Brandon was super patients and really helpful. Plus, he was quite friendly and had awesome communicashun skills.

    0 kommentare

    Beantworten von Zach

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • Z

    Zachary

    1 Bewertungen

    Brandon was quite patient and very

    Brandon was quite patient and very helpful. He was also very friendly and had strong communication skills.

    0 kommentare

    Beantworten von Zachary

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    Stan Miller helped me book my flight quickly.

    Stan Miller helped me book my flight quickly. He knew all the rules and regs well. Great at communicating.

    0 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    United States

    Great experiance enjoyd the help realy

    Great experiance enjoyd the help realy recomend Ferran is one of the best at fixing things nice 👍 work bro

    0 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • L

    Lisa

    1 Bewertungen

    Mario was real helpful

    Mario was real helpful; he kept searching for the best deal and followed up! Real responsible. Thanks!

    0 kommentare

    Beantworten von Lisa

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • share

    Bewerten Sie Ihre Erfahrung.

    Teilen Sie Ihre Gedanken und hinterlassen Sie eine Bewertung

    Eine Bewertung schreiben
  • A

    Anonymous

    1 Bewertungen

    United States

    Booking is mostly simple, though

    Booking is mostly simple, though I noticed a lack of passenger and flight details before clicking the button. I tried to go back using the “Go To Previous” option, but the information still didn’t show. I had to fill out the details again.

    0 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    Ferran mde my experience

    Ferran mde my experience awesum. He waz patient wif me as we tried to add two more people to an existing reservation. He communicated every step of the way until he had everything right.

    0 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • O

    Olin

    1 Bewertungen

    My experience with ebooking was okay

    My experience with ebooking was okay. There was a delay in my booking due to a code not showing up in my email. Eventually, the issue got fixed, and the booking went through smoothly.

    0 kommentare

    Beantworten von Olin

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • T

    Tawnya

    1 Bewertungen

    I found it disappointing that my ticket

    I found it disappointing that my ticket price rose due to the flight filling up, despite booking well in advance. The concept of early booking to secure a favorable price was undermined by this unexpected increase. It seems counterintuitive that those who plan ahead are penalized with higher costs while last-minute passengers potentially benefit from lower fares.

    0 kommentare

    Beantworten von Tawnya

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • L

    LR

    1 Bewertungen

    After reserving online, I got a call

    After reserving online, I got a call the next day, and they said the $314 flight I booked wasn't available anymore; now it's $478. It feels like a bait and switch routine they pull on everyone. Also, my tickets didn't come from ebooktrip.com, but from the airline directly, and ebooktrip.com pocketed $164. It's like buying something online only to realize they just ordered it from Amazon, had it shipped, and pocketed some extra money for nothing. Not happy at all. AVOID eBookTrip. I'm figuring out how to report them to the Florida Attorney General. Check the 1-star reviews and their reply – it's the same. Look at BBB.org's scam page for the full picture. It's a scam.

    0 kommentare

    Beantworten von LR

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • share

    Bewerten Sie Ihre Erfahrung.

    Teilen Sie Ihre Gedanken und hinterlassen Sie eine Bewertung

    Eine Bewertung schreiben
  • B

    Bruno Goossens

    1 Bewertungen

    Following misinformation from your

    Following misinformation from your representative, I opted to pay an additional $300 for Economy fare from Oregon to France. Despite receiving a confirmation email for economy tickets, the United app revealed all segments were in basic economy. This limits seat selection, mileage accrual, and Star Alliance benefits (gold member). The situation, involving representatives Marcus and manager Brexa, remains unresolved after hours of discussion. Despite leaving messages for supervisor Ethan Brown, awaiting a response has been prolonged. The discrepancy in ticket details raises concerns about transparency and service reliability.

    0 kommentare

    Beantworten von Bruno Goossens

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • I

    Ingrid Cobb

    1 Bewertungen

    I booked a business class

    I booked a business class ticket from Los Angeles to Cape Town, SA with Ebooktrip. However, the experience has been disappointing. After receiving a confirmation email, I was notified of issues "authenticating" my credit card. Despite multiple attempts to resolve this over 12 hours, including unfulfilled promises of callbacks, Ebooktrip insisted on a card authentication problem that my credit card company denied. They claimed the original fare was no longer available, demanding an additional $1500. This raises concerns about Ebooktrip's integrity, especially considering similar complaints in other reviews.

    0 kommentare

    Beantworten von Ingrid Cobb

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • H

    Housley

    1 Bewertungen

    Never again will I consider this company

    Never again will I consider this company after a disheartening experience. Upon online booking, I discovered the flights I purchased at a discounted rate were no longer available due to a lagging "search engine." Despite requesting them to honor the original price, they refused, forcing me to rebook the same flights with a $500 markup, excluding additional costs. A tedious 1 hour and 45-minute conversation failed to resolve the issue, and the unyielding stance on not honoring their offerings reflects a flawed business model. Financially, this was a regrettable ordeal.

    0 kommentare

    Beantworten von Housley

    Der Kommentar muss mindestens 10 Zeichen lang sein.

  • E

    Edwin Diana

    1 Bewertungen

    Discovered this app with seemingly

    Discovered this app with seemingly attractive prices, so I bought a ticket at the advertised rate. However, it turned out to be a scam. After the purchase, I was asked to wait for an email confirmation, only to find out that the initially advertised price was no longer valid, and the cost had doubled. It's a clear case of deception. Disappointing experience dealing with them, as the customer service didn't make any effort to retain me or provide a reasonable alternative. Won't be using their services again. Deceptive practices at their finest.

    0 kommentare

    Beantworten von Edwin Diana

    Der Kommentar muss mindestens 10 Zeichen lang sein.

Bewertung auf verschiedenen Webseiten

  • Trustpilot

    3.9

  • Sitejabber

    2.1

  • AmbitionBox

    3.8

Geschäftsinformationen

Gehört Ihnen dieses Unternehmen?

Als Unternehmen antworten

Bewertungen mit Antworten ziehen 🔥59% mehr wiederkehrende Kunden und 🔥20% mehr Erstkunden an

Kategorie:

Reisbureau

Jede Marke auf RealReviews.io gehört zu einer bestimmten Kategorie, in der sie eine Position in den Top-Rankings einnimmt. Das Ranking wird durch verschiedene Faktoren bestimmt, wie z. B. die Gesamtbewertung auf der Website, die Anzahl der Bewertungen, die Aktivität des Unternehmens bei der Verwaltung von Bewertungen, das Engagement mit Kunden und mehr.

ebooktrip ist 1 von 0 der besten Unternehmen in Reisbureau auf RealReviews.io

Über ebooktrip

ebooktrip.com stands out as a leading travel company, offering comprehensive services for hotel bookings, flights, holidays, and transfers worldwide. With a vast array of carefully selected destinations and 24-hour online access, they provide automated databases with the lowest rates. The platform seamlessly connects users to over 13,000 flights across 89 countries, ensuring the best prices from hundreds of airlines. ebooktrip.com boasts exclusive, affordable prices, making memorable trips a certainty. A dedicated 24/7 team tirelessly works to secure the right airfare, striving to enrich every traveler's experience and formulate compelling offers for a satisfying journey.

Key Details:

  • Location: The company is headquartered in United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2016.
  • Translation language
Zur Website