Wingspan.app

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I really like Wingspan.

I really like Wingspan. As a freelancer, I find their financial tools really helpful, especially the ones for taxes. They make it simple to understand and even set aside money for taxes automatically. The invoicing system is great too; it's easy to use and offers many payment options for clients, which is convenient for everyone. When I contacted Wingspan's customer support, it was a breath of fresh air. They know their stuff, they're friendly, and they don't drag things out. In a time when support experiences can be frustrating, this was a big win for me.

Wingspan has been a great invoicing platform.

Wingspan has been a great invoicing platform. It has lots of options for getting paid, which is why I like this service. I picked instant pay to my bank account. Few platforms provide instant pay. This is useful for me since I need to pay bills before payday.

Wingspan makes it easy for freelancers to get paid.

Wingspan makes it easy for freelancers to get paid. I know where my invoice is and I always get paid on time. The deposit works well and I know when to expect my payment. I haven't tried other services yet, but now I will.

The company is super easy to work with.

The company is super easy to work with. It was extremely user friendly. I really enjoyed the experience.

Dealing with their customer service was a nightmare.

Dealing with their customer service was a nightmare. This company lacks professionalism and seems clueless about their own services. I had a deposit from an invoice that they said was on hold because I didn't submit my ID, even though I wasn't asked for it when I set up my account. When I asked customer service, they just directed me to FAQs that didn't mention anything about it. I decided to cancel my account and asked for my money to be deposited into my bank account. They said it would take 10 days, but on the 10th day, they suddenly said they were sending a check instead. I had been trying to communicate with customer service about my money, but they kept giving vague answers and blamed me for not verifying my identity, even though I had given them my social security and bank account details. It's been a whole month, and they still haven't sent my check for a significant amount of money that I really need. It feels like they're holding my money hostage, almost like it's deliberate. I strongly advise against using this company until they change their leadership and overhaul their entire organization.

Seems like I'm facing a similar

Seems like I'm facing a similar problem as the person below me. My money's stuck for reasons I can't quite figure out. It takes forever for customer service to get back to me. Sometimes, technology just gets in its own way, and this seems to be one of those times.