247techies.tech

I had them repeatedly hand off the case, start over and not read a 9 day history or even notes from tech before, go in circles with same checks, try to say things were flxed that were corrupting day of, and claim a contact list that somehow multiplied and modified contacts 10 different ways and separate contacts hadn’t happened. Microsoft wanted me to work directly with techs and they seemed incapable of going beyond the surface. Tonight, the tech was flippant, blew me off, and was rude. I had already let a supervisor know day before about repeatedly starting fixes that needed deeper focus over and over and not getting anywhere on account issues for 9 days. Reading what had been done, never working with Microsoft engineers to resolve on an account level thst they say they can, but never did, and telling me things were fixed that weren’t. 9 days of blow offs unless I ask for supervisor and even then nothing changes. I am exhausted by their games.

Typical Indian Callcenter, do NOT trust Just your usual Indian Callcenter, of course "verified Microsoft partners", to offer you imaginary products like "software warranty plans" and really just to put their arms deep down your wallet to make easy money by talking to, preferrably, naive tech-newbies. Don't expect them to fix anything, and even if it may seem like that, they simply portray things in a way it might seem real to a person who doesn't know anything - or not much - about computers, to get you to pay for their unfortunate lives. You may check out several videos on YouTube with example calls and/or site reviews on other websites. Please don't waste your money on them, you can rather just burn it

So after reviewing all of the comments (most of them with stellar reviews, along with the correct spelling of foreign names), it is clear that this company is a scam. I purchased a defective Lenovo laptop and all the representative did was continually ask for my credit card information and tried to extort $200-$400 out of me to "fix" a brand new laptop that I had just purchased that was still covered under warranty. I took it back to the store and they confirmed that the laptop was indeed defective and replaced it with a new one that works great. DON'T trust these people or any of the glowing reviews. The company is most likely putting these reviews in here themselves and they are not genuine

Company helped me twice in last two days with 2 different problems. Both techs listened and solved problems... one with a doccument camera and one with final cut pro... neither of which they were likely trained on. Appreciate the can-do attitude. By the way, the 6 month subscribtion is totally worth it... things seem to come up all the time... not usually broken... but more of "how to" questions. The only problem is that occassionally, once I hit the "allow" button to screenshare, link disconnects.

My encounter with 247's tech support featured good customer service, but the primary issue persisted. They successfully rerouted future sent emails to the sent folder, but retrieving emails sent approximately 3 weeks ago proved unsuccessful. While I appreciated their efforts, the inability to recover past emails highlighted a gap in resolving the core problem, leaving room for enhancement in their troubleshooting capabilities.

I've been a customer of this company for years, consistently paying their bi-annual fee. Their customer service is unparalleled—always helpful and polite. I recently encountered a challenge with a PDF document, needing to input personal details and remove certain content. Despite my struggles, the team at 247 stepped in and effortlessly handled it for me. Their prompt and efficient service truly exceeded my expectations.

Wanted this to work, wanted help, what a disaster. 11 hours later and they touch the mouse every few minutes just to pretend they are working. Wasted over a day waiting for them to find a solution but as each shift ended the next person didn't read notes, had to ask me what I needed. Awful company, fairly positive the Microsoft trusted partner is a lie, I just can't see Microsoft endorsing this garbage.

As someone with a home, contents, and a car, insurance for my computer is just as crucial. 247techies serves as the reliable insurance for my digital realm. Their exceptional service ensures that any computer issue is promptly addressed and resolved, offering peace of mind around the clock. Trustworthy and efficient, 247techies is my go-to solution for keeping my computers running seamlessly.

I can finally get my emails! As a business owner, not getting emails is bad. Your team fixed a problem with my email and server that my server's tech department and my McAfee tech guys couldn't fix. They said I needed to upgrade my 2016 Microsoft Office to the latest version, but your people fixed it without that. I'm very impressed and signed up for your services for 6 months. Thanks a lot!

The representative was helpful. He informed me that the popup was a scam and pointed out unnecessary programs. He fixed the issue by taking control of my computer. However, the cost seemed high. I believe the service should cover a longer period, maybe a year instead of just six months. Despite this, my computer works fine now, and I can get back to my work.

My experience earns a solid 5 stars! Daniel, Max, and Alex went above and beyond with their patience and assistance. As an 84-year-old with limited tech knowledge, their support was invaluable, creating a stress-free and positive encounter. A heartfelt thank you to the team for making my experience so pleasant and seamless.

These guys are scammers. They fool you into thinking your computer is infected. Don't expect them to fix anything, and even if it may seem like that, they simply portray things in a way it might seem real to a person who doesn't know anything - or not much - about computers, to get you to pay for their unfortunate lives.

I required assistance from a PC specialist as a Mac user needing to revive a decade-old laptop for a presentation in California next month. The venue's AV system wasn't compatible with Macs. Ron aided me in setting up Outlook and PowerPoint. He was exactly the expert I required at that moment.

Quick service, yet encountered a hiccup with my Microsoft Office auto-update. The tech searched extensively and assured me all was fine. Unbeknownst to them, Microsoft altered its policy for Office Home and Student (lifetime use). Awareness of such issues could enhance service quality.

Company is realy good. They fixed my problem well. Talk was good. Workers were smart, they checked if I did my part. In the end, they fixed it, and PC works faster. Sometimes new workers didn't know much about the issue.

Provides really good service. I've needed help from 24/7 Technies a few times since I signed up, and every time they were fast, polite, and got the job done. They always fixed my problems. I'm pleased with the service.

Great service. Nowadays, it's hard to speak with a real person, but this company did well. My call, while I was worried, was answered fast, and my issue was handled quickly, efficiently, and politly.