I had an issue with
I had an issue with a file and reached out for help. Simon was the guy who assisted me. He suggested saving the file on a zip drive once I’m done working on it. While the solution was fine, his attitude wasn’t great. He seemed a bit annoyed and that didn’t sit well with me. It’s one thing to offer a fix, but doing it with a bit of kindness would’ve made the experience better. I left feeling like I was an inconvenience rather than a valued customer. Just wish the interaction had been more pleasant.
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