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Vinted ist 1 von 27 der besten Unternehmen in Winkelen & Mode auf RealReviews.io

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Vinted hat eine 2.1 - Sternebewertung von 43 Bewertungen, mit dem Hinweis auf eine niedriges Niveau der Kundenzufriedenheit!

  • 5 Sterne

    12%

    4 Bewertungen

    4 Bewertungen

  • 4 Sterne

    11%

    5 Bewertungen

    5 Bewertungen

  • 3 Sterne

    11%

    5 Bewertungen

    5 Bewertungen

  • 2 Sterne

    18%

    8 Bewertungen

    8 Bewertungen

  • 1 Sterne

    48%

    21 Bewertungen

    21 Bewertungen

  • C

    C1

    1 Bewertungen

    Got this dress from Vinted,

    Got this dress from Vinted, but they sent me something totally different. When I tried to return it, they said I had to pay for the postage unless the seller agreed to cover it. I mean, what's the point of the buyer's protection fee then? The seller just ignored me, so I was stuck paying for the wrong item. Ended up having to resell it to get my money back. Vinted support was no help at all, just kept repeating their terms and conditions. Overall, pretty disappointing experience. Feels like they don't really care about their customers.

    0 kommentare

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  • T

    Tracy

    1 Bewertungen

    United Kingdom

    I sent aftershave to a customer, first wrapping it in bubble wrap

    I sent aftershave to a customer, first wrapping it in bubble wrap, then placing it in a box, and finally in a postbag. When it arrived, the box was ripped open, and there were tire marks all over it, clearly showing it had been run over and destroyed. They refunded the customer but told me to just relist the items. I showed them photos and explained the damage, but they said it was my fault for not packing it properly. They just told me to close the case and didn’t care about my concerns. It's a shame they didn't help or listen to me!

    0 kommentare

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  • R

    Rory

    1 Bewertungen

    Ordered a shirt on Vinted,

    Ordered a shirt on Vinted, expecting an extra large but got a large instead. The shirt had a tear and the player number on the back was worn out, even though it was listed as 'in good condition.' Reached out to Vinted for help, but they were useless. The seller, who seemed pretty young and rude, agreed to a refund but I had to cover the return shipping. So, buyers aren't protected at all on Vinted, but sellers seem to get all the perks. Vinted’s response was basically 'not our problem, read the terms and conditions.' Seriously disappointing. For just £3.19 in postage they could've refunded, they’ve lost me as a customer for good. Not worth it.

    0 kommentare

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  • L

    Lin

    1 Bewertungen

    So, I had a pretty

    So, I had a pretty rough experience on Vinted. Bought an item that arrived damaged, and the seller promised a partial refund. But the moment the refund window closed, they backtracked and refused to give anything. I was stuck with a broken item and no compensation. It’s super important to take pics and file a claim right away if something’s wrong. Vinted should really step up and review these conversations to block dishonest sellers. I reported the issue to them, not for my refund, but to stop this from happening to others. Especially for newbies, this kind of thing can really turn you off from using the site.

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  • K

    Kelley Vincent

    1 Bewertungen

    Man, Vinted has really gone

    Man, Vinted has really gone downhill. I ordered a couple of bags, both turned out fake. First time, they asked for proof, but the system wouldn’t let me upload anything. Seller kept the £80, and I got nothing. Second time, I reported it right away, but the seller just accepted the return without addressing the fake issue. Vinted’s support? Useless. They say they'll reply in 38 hours, but I’m still waiting. Scammers seem to be everywhere on the site, and Vinted does nothing about it. The fees are ridiculous, and you’re left feeling totally ripped off. Seriously, avoid Vinted. It's just not worth the hassle.

    0 kommentare

    Beantworten von Kelley Vincent

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  • Z

    ZB

    1 Bewertungen

    Ordered a few items and

    Ordered a few items and received them damaged. Contacted customer service, and it was a nightmare. They kept bouncing me around, asking for more evidence and not resolving anything. Felt like playing ping pong with no end in sight. The seller turned out to be a scammer, and Vinted's so-called buyer protection was useless. Ended up stuck with broken stuff and no refund. Honestly, if you're looking for real buyer protection, stick to platforms like eBay. Vinted is just too chaotic and unreliable. It’s like the wild west out there, and you’re on your own. Definitely not shopping there again.

    0 kommentare

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  • C

    Caroline Cawley

    1 Bewertungen

    I've been loving Vinted, sold

    I've been loving Vinted, sold tons of stuff and made a decent bit of cash. But recently, I learned how easy it is to get ripped off. Sold some trainers for £130, shipped them off same day. Buyer got the package, then claimed I sent a tacky dress instead. They had pics of my packaging and everything, but with a dress inside. I didn’t record myself packing the trainers, so no proof on my end. Vinted sided with the buyer and refunded them, leaving me £130 short. Suggested Vinted check the parcel weight, but they weren’t interested. Super frustrating. Will be pursuing this further.

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  • W

    Wouter Blok

    1 Bewertungen

    I snagged a pair of

    I snagged a pair of Loro Piana moccasins for €270 on Vinted, thinking the buyer protection would have my back. They arrived, but oops, too small and no return policy. Decided to sell them with a 7-day EU boost, but bam, my account gets blocked for alleged fraud. Tried appealing, but the wait time was ridiculous—over 100 hours! It's been days and still no word from them, even after reaching out multiple times. The original seller who sold me the counterfeit shoes? Still on Vinted. What’s the point of buyer protection if they don't actually protect you? Feeling totally let down.

    0 kommentare

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  • J

    Jaymie Lee

    1 Bewertungen

    Bought what was listed as

    Bought what was listed as "new without tags" on Vinted. Imagine my surprise when it showed up with seven stains. Reached out to Vinted, expecting some help, but they told me to get the seller to pay for return shipping. Of course, the seller ghosted me. So now I'm stuck deciding whether to keep this stained mess or pay out of pocket to return it, even though it's the seller's fault. It feels like Vinted always sides with sellers, leaving buyers in the lurch. No real buyer protection, just a hassle and wasted money. Honestly, super disappointed. Not what I signed up for.

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  • M

    Melanie Clark

    1 Bewertungen

    Man, Vinted used to be

    Man, Vinted used to be my go-to, but lately, it's been a mess. Bought a couple of things, and they turned out to be used and damaged. I did everything right, even paid for Buyer Protection. So I asked to return the stuff, and the seller was cool with it, but guess what? Vinted still made me pay for return shipping. No refund for those fees either. Isn't that against the Consumer Rights Act or something? Feels like Vinted doesn't care about buyers, just wants our money. And sellers? They got no reason to be honest since they lose nothing. Honestly, I'm done with Vinted.

    0 kommentare

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  • R

    Red Riding Hood

    1 Bewertungen

    Boy, this platform is a

    Boy, this platform is a mess. I tried selling a Michael Kors bag, a Coast dress, and a maternity shirt from ASDA, all legit items I bought myself. They blocked my account, claiming my stuff was counterfeit. How can they just "think" something’s fake without proof? It's frustrating dealing with such incompetent staff. I’m seriously considering legal action now, got some consumer rights contacts helping out. Just a heads-up, if you're thinking about using this site, be careful. It feels like they’re just out to get you for no reason. Totally disappointed and annoyed.

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  • I

    Iulia Luminita Bejenariu

    1 Bewertungen

    I had been using this

    I had been using this service without any problems, everything seemed fine until suddenly my account got blocked. I had 950 feedbacks, all 5 stars, and then it was just gone. Tried reaching out to their customer service, but it was a nightmare. They asked for all my details, including bank info, and then left me hanging with vague, nonsensical replies. It felt like I was talking to a wall. Days went by without any clear explanation or solution. It's frustrating and feels like a scam. They don't seem to care about their customers at all. Really awful experience.

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  • J

    Jan edwards

    1 Bewertungen

    Bought a jacket on Vinted,

    Bought a jacket on Vinted, and it was nothing like the photos—colors were off and it had stains. Messaged the seller to sort it out, but they ghosted me. Vinted steps in and says I have to pay to send it back if I want my money back. How is that fair? Ended up losing more money just to return a junk item. And guess what? I can't even leave a bad review for the seller since the order didn’t technically complete. So, the seller gets off scot-free, and I’m left feeling scammed. Vinted’s policies just don’t protect buyers at all. Never using it again.

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  • C

    Claire Heslington

    1 Bewertungen

    Man, dealing with Vinted has

    Man, dealing with Vinted has been a nightmare. Bought an item, paid up, and then the seller supposedly sent it. Two weeks pass and nothing. Tried reaching out to Vinted, but they seem to give sellers and postal services an eternity to deliver before you can even think about a refund. The item I bought? Poof, gone from my buying page. The seller? Blocked, and not by me. It’s like I threw my money into a black hole. I doubt I’ll see that cash again. Vinted won't get another cent from me, that’s for sure. Total waste of time and money.

    0 kommentare

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  • R

    Reyn Arroyo Vacaro

    1 Bewertungen

    I bought some creams off

    I bought some creams off Vinted, thinking I'd scored a deal. When they arrived, I noticed they were all expired! I messaged the seller, hoping for some resolution. Instead, she told me to send them back at my own expense. I already paid for shipping and insurance, so that didn't seem fair at all. Rather than lose more money, I kept the creams. Then the seller had the nerve to accuse me of scamming her! It's frustrating because she's the one who sold expired products in the first place. Not a great experience, to say the least.

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  • S

    Scotty

    1 Bewertungen

    Man, using Vinted was a

    Man, using Vinted was a total letdown. Bought something from a seller who claimed they shipped it, but nothing ever arrived. When I asked for a tracking number or proof, they had nothing to show. It's like they don't even care about following the rules. What's worse, this seller is still active on Vinted, and somehow that's okay? Haven't gotten a refund either, which is super frustrating. How can Vinted keep running if this is how they treat customers? Feels like they just don't care.

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  • R

    Rebecca L

    1 Bewertungen

    their customer service suck

    their customer service sucked. Like seriously, it was terrible. First of all, why the heck can we only shop in Germany? I mean, come on! Other countries like Belgium let us shop in Italy and Spain. But when I asked them why, they had no freakin' explanation. Talk about unhelpful. It's like they couldn't care less about us customers. Ugh, total disappointment.

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  • h

    halland

    1 Bewertungen

    My experiences with this company made

    My experiences with this company made me doubt their dependability, since many promises were not fulfilled. I recommend that others be cautious to steer clear of the same issues. If you encounter problems, think about contacting the person on my profile for guidance and to discuss any troubles.

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  • K

    Kiki

    1 Bewertungen

    Az én lánya évek óta árul a Vinted-en

    Az én lánya évek óta árul a Vinted-en, és mindig elégedett volt vele, úgyhogy ajánlotta nekem is, hogy használjam, amikor nekem is lett 3 eladandó cuccom. Elolvastam az értékeléseket, és kicsit féltam őszintén szólva, mert már átverték az eBay-en és a PayPal-on, de nekifogtam, és úgy gondoltam, megpróbálom. Feltettem a 3 cuccomat, és kevesebb, mint 12 óra alatt eladták őket. Ami tetszett, az az volt, hogy a szállítás mind a vevő részéről volt intézve, így nem kellett aggódnom a szállítási költségek becsülése miatt, stb., csak fel kellett vennem és be kellett szkennelnem. Ami még tetszett, és bár nekem nem volt hasznos, az az volt, hogy bár a vevőtől levették a pénzt, mégsem volt azonnal elérhető számomra. A fizetés csak két nappal a szállítás után vált elérhetővé. Úgy érzem, ez védelmet nyújtott a vevőnek, hogy ne essen át rajta, és ne küldjék el az árut. Szerencsém volt, és 3 vevőt kaptam, akik azonnal kifizették nekem a vásárlást, amint megkapták a terméket, így nem kellett várnom a 2 napig a fizetésre. Amint kértem a pénz kivonását, 24 óra alatt megkaptam, ami gyors volt. Mind a 3 vevő pozitív visszajelzést adott nekem eladóként, amit azt hiszem, azonnali szállításomnak köszönhettem, hiszen kevesebb mint 12 órán belül feladtam őket az eladás után. Egyáltalán nem vagyok már rémült, és ha megint lesznek eladandó cuccaim, újra feltenném őket, és remélném, hogy szerencsém lesz ugyanolyan vevőkkel.

    0 kommentare

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  • L

    Lisa S.

    1 Bewertungen

    This company's app is useful for buying

    This company's app is useful for buying and selling stuff. Both its automatic and customer service systems work well. I had three items lost in the mail, but thanks to their protection plans, my buyers got refunded, and I got paid too. Once I got a damaged item, but the seller agreed to refund and paid for postage via the Vinted App. Customer service responded quickly when the app didn't load. They said they're working on improving it. Other issues, like when similar products got deleted, were fixed almost right away when I asked. Overall, if you follow Vinted's rules, it's a quick, helpful, and fun way to buy and sell.

    0 kommentare

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  • L

    Lorna

    1 Bewertungen

    I like Vinted's idea and got some

    I like Vinted's idea and got some good deals. Evri lost my package, admitted fault. Vinted insists it's still coming, though the shipper said it's lost. I waited 25 days, now Vinted wants Evri to check again, which they did weeks ago. Vinted now tells me to stop bothering. I'll nag until we're paid back

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  • P

    Pernille Munch

    1 Bewertungen

    United States

    I’m satisfied with this marketplace

    I’m satisfied with this marketplace – buying and selling is simple. Had a small problem with a seller, but Vinted fixed it quickly and I got my full refund. There are many second-hand clothes in great condition.

    0 kommentare

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  • o

    of Lesley Starr

    1 Bewertungen

    I’ve been using Vinted for

    I’ve been using Vinted for a while now and it's been pretty awesome. Found some really nice clothes and managed to sell a few pieces too. Most times, everything goes smoothly. Had a couple of hiccups, but they got fixed fast. Only thing that bugs me is how pricey it’s getting. Every time I think I’m getting a good deal, the costs just seem to add up. It's like whatever I pay for an item, I end up paying almost double after all the fees and shipping. Still, it's a cool app for finding unique stuff.

    0 kommentare

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  • E

    Elena

    1 Bewertungen

    My experience with Vinted was good.

    My experience with Vinted was good. I swapped stuff I didn't need anymore. I picked a seller with 5-star reviews and glasses claimed to be original. But when they came, no serial number. I contacted Vinted Support, got a full refund in a few days. I'd suggest using Vinted but with caution. Always keep buyer protection. You might need it.

    0 kommentare

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  • S

    Skye

    1 Bewertungen

    I got this app about a year back, and it's been great.

    I got this app about a year back, and it's been great. It's easy to use, and most folks on it are nice. I've bought and sold stuff here quite a bit, and I plan to keep doing that. Only issue is the customer support. I've had questions about shipping, and the help suggestions weren't much help. But overall, I really like this app.

    0 kommentare

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  • a

    annie

    1 Bewertungen

    I rate vinted 4 stars.

    I rate vinted 4 stars. It's easy to use, but buyers always try to lower prices. I sold an expensive jacket labeled as in excellent condition, but the buyer claimed it was stained. I refused to reduce the price, but he insisted on keeping it for less. Seems like a common trick. I'm closing my account due to the hassle.

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  • A

    Ali Pa Ali

    1 Bewertungen

    I had a bad experience with a seller on Vinted

    I had a bad experience with a seller on Vinted, who had no reviews at all, and I didn't notice it before buying. It took two weeks, but Vinted eventually gave me my money back. It takes some time, but they do refund you if the seller is not trustworty.

    0 kommentare

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  • V

    Vicki

    1 Bewertungen

    I'm dealing with a lost item from Vinted

    I'm dealing with a lost item from Vinted that was sent through Inpost. Vinted isn't doing anything until the deadline passes. They say the parcel is in transit, but it's not moving at all! I'm also having big trouble with uploading items. None of the items show up to other users, only to those who follow me. Vinted seems clueless about the problem and even tried to put the blame on me. Error number, it's your fault, get it sorted! When it works, it's fine, but when it's broken, you’re out of luck!

    0 kommentare

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  • H

    HUTCHINSON

    1 Bewertungen

    I bought a T-shirt that, when washed

    I bought a T-shirt that, when washed, turned out to be very low quality. I contacted Vinted, and they assisted with getting a full refund and mentioned they had spoken to the seller about selling fake items. I was shocked to see the seller relisting the same shirt. I told Vinted about it again, but they did nothing to remove the ad. Be cautious when shopping on this platform.

    0 kommentare

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  • A

    Ava

    1 Bewertungen

    My package went missing!

    My package went missing! (This happens often) but even after showing proof and the courier company's confirmation that the package is lost, Vinted keeps insisting that it's on its way and I need to wait a month before it can be declared lost and refunded. I'm closing my Vinted account as soon as I get my refund.

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Geschäftsinformationen

Gehört Ihnen dieses Unternehmen?

Als Unternehmen antworten

Bewertungen mit Antworten ziehen 🔥59% mehr wiederkehrende Kunden und 🔥20% mehr Erstkunden an

Kategorie:

Winkelen & Mode

Jede Marke auf RealReviews.io gehört zu einer bestimmten Kategorie, in der sie eine Position in den Top-Rankings einnimmt. Das Ranking wird durch verschiedene Faktoren bestimmt, wie z. B. die Gesamtbewertung auf der Website, die Anzahl der Bewertungen, die Aktivität des Unternehmens bei der Verwaltung von Bewertungen, das Engagement mit Kunden und mehr.

Vinted ist 1 von 27 der besten Unternehmen in Winkelen & Mode auf RealReviews.io

Über Vinted

Vinted is on a mission to redefine the value of second-hand clothing, showcasing its true greatness. They invite individuals to sell clothes that still have much to offer and to explore a unique shopping experience filled with items unavailable in traditional stores. Vinted's inclusive platform welcomes everyone who shares the belief that quality clothing deserves a long life. By promoting sustainability and circular fashion, Vinted encourages users to extend the lifespan of their garments and contribute to a more eco-conscious world. Their user-friendly marketplace empowers both sellers and buyers to participate in a fashion community that prioritizes longevity and style.

Key Details:

  • Location: The company is headquartered in Vilnius, Vilniaus Apskritis, Lithuania.
  • Founders: Vinted was founded by Milda Mitkute, Justas Janauskas, Mantas Mikuckas.
  • Foundation Date: The company was established in the year 2008.

 

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