RetailMarket.net Kundenbewertungen - 41

Non Responsive to Emails

I placed 2 orders on 2 July 2025 for a total of $73.70. The money was taken from my checking account the same day. The expected shipping time was 3 to 5 days and when I did not hear back I emailed them for information. I looked online and the status of both orders were "slightly delayed." Today is 16 July, and the status is still the same. I have emailed them numerous times with enquiries but they have not responded to any of my emails. Today I emailed them cancelling my order and requesting the return of my money since they have not been forthright in any correspondence. I believe this company might be a scam, but I will be happy to write a more positive review if they do the right thing by cancelling my order and returning my money.

Ordered an XL wall map of the USA on 12/03/23

Ordered an XL wall map of the USA on 12/03/23, yet it hasn't arrived, and they deducted the payment from my account. Frustratingly, I'm left wondering how to secure a refund. The delay and lack of communication are frustrating. I am now contemplating seeking a refund and purchasing the item elsewhere to ensure a more reliable and timely service.

I placed an order in November, and despite the item being advertised as in stock

I placed an order in November, and despite the item being advertised as in stock, it was never shipped. Numerous emails requesting a refund have gone unanswered, and my money remains with them.

Really happy with my new drone buy!

Really happy with my new drone buy! It's worth every penny, doing way better than I thought. The drone works really well, giving sharp and clear pictures from above with its great camera. It's easy to keep it steady and steer, even for someone like me who's new to flying drones. The drone is built tough, so I can take it on exciting flights without worrying about it breaking. The battery lasts a good while, giving me plenty of time to explore. Plus, it's small and easy to fold up, so I can take it anywhere. Overall, a great buy for anyone starting out or who loves flying drones – definitely recommend it!

I've been baking for a long time

I've been baking for a long time, and I can honestly say their products have made a big difference. The cocoa powder is rich and dark, great for making chocolatey brownies that everyone loves. The texture is smooth, and the flavor is full of depth. I also enjoy their seasonal baking boxes, which always include special ingredients that motivate me to try something new. Recently, I made a pumpkin bread with their seasonal kit, and it was a big hit at our last family gathering. Every slice was packed with flavor, and I'm excited to see what they’ll offer next!

They didn't have the product and mentioned that they

They didn't have the product and mentioned that they would send it when it's available, unless I chose to cancel. I decided to cancel, but then they told me it was in stock. So, I asked them to ship it. The issue was they don't deliver to a PO Box. I decided to have it sent to my workplace instead. There was good communication throughout the whole process, and I got my item. I'm happy with this company and would definitely buy from them again. Sometimes issues come up, but it all ended well, and I really like my item, so the wait was worth it.

After a bad experience last year

After a bad experience last year, I gave The Retail Market another chance because of their new management promises. I am really happy! The customer service has changed a lot—very fast and really caring. They fixed my old problems quickly. It's great to see a company listen to feedback and get better!

I have to say, I wasn't sure what to expect

I have to say, I wasn't sure what to expect after past experiences, but this time I was happy with the result. The support team contacted me after my order to make sure everything went smoothly and I was pleased with their follow-up.

After a not-so-great experience a while ago

After a not-so-great experience a while ago, I decided to try Retail Market once more based on their recent improvements. I’m happy I did. Their customer service and delivery times have really gotten better.

The company impressed me with

The company impressed me with their proactive approach to a part of my order being out of stock. They reached out quickly, offered alternatives, and gave a discount for the inconvenience. Great service!

I had a issue with delivery from The Retail Market.

I had a issue with delivery from The Retail Market. They saw the problem and fixed it. Now I think they are a fair company and did what was needed to set things right. We will do buisness again...

I found the perfct kitchenware at Retail Market

I found the perfct kitchenware at Retail Market. The website is easy to use, and customer service, espeshly agent Alick, was really helpfull. I'll be ordering more in the future. Thanx

I really like The Retail Market's wide range

I really like The Retail Market's wide range of home needs and office items. The website is simple, and the support team, especially agent Steve, was fast to help.

Got a hard-to-find item

Got a hard-to-find item since it was recently stopped by the maker, came exactly as promised and quick delivery.

The company's pretty good overall

The company's pretty good overall, but I couldn't rate it five stars because my order took a bit longer than expected and I didn't find out until three weeks later. Once I asked them about it, though, they fixed it right away. These things happen, so it's okay.

Happy with the coupon codes and offers they have.

Happy with the coupon codes and offers they have. Shipping was quick aswell. Got one wrong item but customer support fixed it fast and were polite. I think The Retail Market could still get better.

Alick took care of my concerns

Alick took care of my concerns fast and made sure I was happy. It's obvious they're putting in effort to regain trust and it's paying off. Keep going!

I've been with this company for some time

I've been with this company for some time and experienced a few highs and lows. Now, they are fixing customer issues very quickly, which is nice.

Good prices, good products.

Good prices, good products. Shipping time was bit inconsistent, from 3 days to over 2 weeks for some stuff for my patio sets. Overall, decent experience.

The feedback on The Retail Market

The feedback on The Retail Market is inconsistent. While a couple of customers claim to have received their products, a larger number, approximately five or six, express dissatisfaction due to non-receipt. A particularly alarming review suggests that The Retail Market, purportedly tied to Amazon, was exposed by a vigilant consumer's detailed research. According to this customer, Amazon denied any affiliation with The Retail Market, raising concerns about potential scamming practices. It appears that The Retail Market may be selectively delivering to a few customers to create a facade of legitimacy.

I feel like I have no choice but to leave a review since

I feel like I have no choice but to leave a review since there's no other way to reach this company. I’ve emailed them multiple times with no answer, yet I keep getting their marketing emails every day. My son was heartbroken on Christmas when his gift didn’t show up. I placed the order on December 9 and got charged right away. The "shipping status" has been updated multiple times, but the item never shipped and I’ve never heard from the company. Terrible service and a total scam. I’ll be reaching out to my bank and the BBB. Don’t buy from here ever.

Utter fraud and scam...

Utter fraud and scam...Don't buy online from them. Zero email reply and no phone help? No surprise! I don't want a copy/paste answer from Malak like others got. I reported The Retail Market to BBB and will post my review everywhere I can. (RO-9997) I paid priority shipping for no reason. Stick with Amazin; you'll be glad.

How many others have faced issues

How many others have faced issues with this v9mpany taking money and not delivering orders? Where can one report such c4mjnal behavior? Canadians and Americans should stay cautious and avoid ordering from this place. Your product might not arrive. I’ve already contacted the RCMP to address this.

It took two months to get the good

It took two months to get the good (it was temporarely out of stock). The company was slow to keep me informed, and did not respond to queries on a timely basis. They did follow up two weeks after the good was finally received (and that person was reasonable); but it was too late.

The issue was with the delivery.

The issue was with the delivery. The package of coffee pods arrived completely squashed. This happened on June 25th, 2024. Don Murray

My DECEMBER 2023 order still hasn't shown

My DECEMBER 2023 order still hasn't shown up and no refund. Looks like I've been cheated out of $58. No replies to questions.

No customer service, waited two weeks for an order

No customer service, waited two weeks for an order that was supposed to ship in 3 days. Not using again for sure.

The worst company I have ever dealt with. If there was a 0 rating, I wold have used that one.

I bought a Breville microwave/convection oven from this company on May, 30 of 2024. It ame in several boxes, one of which was from Amazon. The dinner boes were damaged as well as the microwave. The door was bashed in and the handle brokend. I submitted the damage to Retail Market on June 2, 2024. I was told that I would get a refund. After many emails saying that theyd were very busy, nothing has happenedd. I guess theyd were overwhelmed with the damaged gooda they are selling. It is now Nov. 1 2024 and I still have not received a refund or another email.

Zero response from customer service delayed shipping

Delayed shipping over 7 days past original order date (on a stock item). No communication or notification of delay. Customer service WILL NOT RESPOND TO EMAILS, I am now at 9 emails. The item was sent 2 weeks past due date almost a month after order date. Ive been requesting an order cancelation since I learned of the delayed item the beginning of June, it now June 22 and still no response from customer service on anything. But their head customer service sent an email inquiring about my satisfaction as well as requesting that I rate them.

Avoid this company at all costs.

Avoid this company at all costs. I placed an order in November, and it's now, and I'm still waiting for my item. Dealing with their customer service was a nightmare, and I've decided to initiate a chargeback with my credit card company. It seems like they might not even possess the items they claim to have on their site; it's possible they're drop shipping from another country. The whole operation seems dubious. Be cautious - this appears to be a scam site.