Bought some gym clothes from
Bought some gym clothes from what I thought was a UK site on 13/09/24, but turns out they shipped from Australia. Bit odd, right? After weeks, the clothes finally arrived but the sizes were completely off. Filled out the return form and paid extra to send them back. Annoying, but whatever. Weeks went by without a word about my refund. Emailed them on 11th October, no response. Tried their customer service portal on 21/09/24, and got a snarky reply saying they only offer store credit, not refunds. Asked for more info, got ignored. They just sent a screenshot of their return policy, which I missed. If I had seen that, I wouldn't have bought from them. Just wanted my money back for ill-fitting clothes. This company cares more about keeping your money than keeping you as a customer. Avoid them at all costs.
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