Frontier Airlines Kundenbewertungen - 198

Got the Barclays card, all

Got the Barclays card, all excited about those Frontier perks—big mistake. Couldn't link the benefits to my Frontier miles account. Supposed to get free bags, 60,000 miles, and free seats after spending $3,000. Instead, the account linked to some random number, not ours. Frontier doesn't take calls unless you're elite, and we’re not matched with an elite number, so we’re stuck. Thought the Go Wild Pass ($600) might help—wrong. Logged in countless times; no flights I want are available under the pass. Had it for over a month, not a single flight taken. Barclays says they can’t do anything. Total scam, super frustrating experience. Avoid at all costs!

Had a nightmare of a

Had a nightmare of a trip both ways. My first flight got delayed over 3 hours, and they wouldn't refund me even though there's a law saying they must. When I pointed out the effective date of the law, they just shrugged it off. On my return flight, the app wouldn’t let me check in, and the staff at the desk claimed they couldn't help me, even though the flight was still an hour away. Missed that flight for no reason and got charged for a new one later without being asked. They wouldn’t even use my $50 voucher. Tried calling customer service, but it took over an hour to reach someone, and even then, they couldn’t help. Never flying with them again.

Let me tell you about

Let me tell you about my experience with this airline. We booked our flights three months ahead, all set for a great trip. Then, out of nowhere, we get an email saying our flight's delayed just under three hours. Seriously? They found a loophole with the new law about reimbursing for delays over three hours. This change totally messed up our travel plans. Asked for a refund since the trip was planned so far in advance, but they only offered a credit with an expiration date. What a joke. This sneaky tactic to avoid compensating passengers means I’m never flying with them again. Trying to save money with this airline turned out to be a huge mistake.

Booked my trip through Expedia,

Booked my trip through Expedia, thinking it’d be smooth sailing. Nope. Had to change my arrival time within 24 hours, and the fee was more than the original round trip! They stuck me with a layover in Denver, which was annoying. Paid extra for a seat with more legroom, but it was so narrow I felt like I was in a sardine can. Picked a front-row seat without knowing I’d have to stash all my stuff overhead since there was no under-seat space, and the middle seat was off-limits. On the way back, I had to check my bag, a new one I’d just bought, and now Frontier wants me to pick a replacement from their limited options. It’s just frustrating, you know?

I've had my fair share

I've had my fair share of travel woes with Frontier Airlines, and it's been anything but pleasant. My latest ordeal was sending my kid back to college. I snagged a last-minute deal that seemed too good to be true. Well, it was. We kicked things off with a three-hour maintenance delay, just sitting around twiddling our thumbs. By the time they finally landed in Houston, the weather had turned, leaving everyone stuck on the plane, waiting to get off. It's frustrating beyond words. I’ve learned my lesson the hard way—sometimes you really do get what you pay for. Never again with Frontier, even if it means shelling out more cash. Total disappointment.

I had quite the ordeal

I had quite the ordeal with Frontier Airlines recently. A group of 15 of us missed our flight due to a mess-up with their boarding and connections. It wasn't our fault, but I ended up having to buy a €500 last-minute ticket to get where I needed to be. The worst part? Frontier and Volaris kept blaming each other, and I've been caught in the middle for months. To top it off, my checked bag vanished into thin air. Imagine having to buy all your essentials again from scratch! It's been three months now, and still no word on compensation or even a simple apology. This whole experience has been beyond frustrating. Seriously, something needs to change.

I had a really frustrating

I had a really frustrating experience with Frontier recently. My girlfriend and I were all set for a much-needed getaway, but then her father suddenly passed away. She had to rush to New York to be with her family. I reached out to Frontier to explain the situation, hoping to sort out a refund so I could also fly to the funeral. I sent them all the necessary documents, but they only offered a credit instead of a refund. And trying to get in touch with them? Forget it—no phone number, just endless emails. It felt like they didn't care at all about our situation. I had to go through my bank to get my money back. Just an awful experience overall.

Imagine this: It's a chilly

Imagine this: It's a chilly Monday morning, and I'm at SFO, ready to board my flight. Suddenly, the flight gets cancelled just 90 minutes before departure, without a single explanation. The next available flight? Four days later. Over 100 of us were stuck, scrambling for alternatives. I had to cough up $450 for a new ticket to rush back home to my sick kid. Calling Frontier the next day was a joke; a refund for the cancelled part of my flight and a $100 voucher was all they offered. As a single mom, this unexpected cost hit hard. With customer care like this, it's no wonder they're losing business. Not flying with them again, that's for sure.

Booking a ticket with this

Booking a ticket with this airline was a nightmare. The website was designed to trick you into adding extra services, like some kind of click bait. I'd heard bad things about them, and boy, were they right. Hidden charges, unfriendly staff, and their baggage policy is a joke. They claim certain dimensions, but their baskets at the gate are smaller. My bag met their listed size requirements, but it still didn’t fit. The whole experience felt like a scam from start to finish. They lure you in with cheap flights, but by the time you add all the necessary extras, you're paying way more than a standard airline. Total rip-off. Avoid at all costs.

Flying with Frontier was a

Flying with Frontier was a disaster from start to finish. They canceled our outbound flight because of weather, and didn't even bother to reschedule. This meant our entire vacation was ruined. Dealing with their customer service was a nightmare. It took days just to get them to send the cancellation reason for our travel insurance claim. Communication was almost nonexistent, and when you did get through, they were no help at all. It's like they don't care about their customers at all. The whole experience was beyond frustrating, and I can't imagine ever choosing to fly with them again. Save yourself the trouble and look for another airline.

Man, my experience with Frontier

Man, my experience with Frontier was a mess. First, they messed up my seating as if I hadn't booked a seat in advance. Then my flight got delayed and I ended up stuck on the plane for 5-6 hours. To top it off, they closed the check-in desk early without any warning in the emails. I was two minutes late and missed my flight, so I had to buy another ticket from a different airline. Reaching out to customer care was a nightmare; it took months to get some compensation. And just when I thought things were sorted, they spelled my name wrong on the voucher. New rep couldn't verify me, and I wasted hours. If you enjoy wasting time, fly Frontier.

I got the Go Wild

I got the Go Wild Pass thinking it'd be a great deal, but it turned out to be a huge disappointment. You’re pretty much left hanging with domestic flights confirmed just a day before, and international ones only ten days ahead. It’s a nightmare trying to plan anything without knowing if you’ll have a return flight. Layovers are ridiculously long, like 12 to 48 hours! And more than half the places they say you can fly to aren’t even an option. The worst part? You can't even speak to a real person. It's all through email or chat, and it feels like they’re dodging real contact. Definitely not worth the hassle or the hype. Avoid this pass!

Too frustrating

I gotta say, dealing with Frontier is a whole new level of frustrating. I thought Spirit was bad, but Frontier really takes the cake. Imagine waiting on chat for over an hour, just to have an AI bot ping you every 10 minutes. And then, poof, they just disconnect the chat. It's like they don't want to talk to us at all! There's no phone number to call, no chat that actually works, nothing. It feels like they care more about making money than actually helping their customers. Seriously, how do these big companies get away with not providing real customer service? It's just ridiculous. Makes you wonder if they even care about us at all.

I thought using their A.I.

I thought using their A.I. chat bot would make things easier, but ended up canceling my flight by accident. Tried reaching out—emailed four times, called right away—but got nothing. It's like their Customer Service is just people reading scripts without any real help. Feels like they don’t actually care about us. It was Spring break, and losing 400 bucks just hurt. After this mess, I decided to steer clear of Frontier. It's frustrating dealing with such corporate nonsense, especially when you’re just trying to sort out a problem. You’d expect better support, but it’s just disappointment after disappointment. Not worth the headache.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a real letdown. First, they wanted to charge me $75 just to fix a small typo in my name. You'd think correcting a simple mistake would be straightforward, but nope! Then, those seats... felt like sitting on a piece of cardboard the whole way. Super uncomfortable. But the real kicker was on the way back. My bag was a bit over their limit, so I was ready to pay the $100 oversized fee. But then, the rep at the counter hit me with more charges—$79 to check in and another $25 just for her "service." And she was so snappy about it, gave me like 6 minutes to decide. Seriously, never again with Frontier.

I had the worst experience

I had the worst experience with Frontier Airlines recently. They don't have agents around to help you, and when I had an emergency, they were completely unhelpful. I tried messaging them through their app, and they said someone would be available at 2am. So, my friend and I waited until then, but no one showed up. We were basically stranded and had to buy tickets from another airline. The customer service person I spoke to was incredibly rude when I asked for a refund. They didn't give me my money back, though my friend got a partial refund. It’s unbelievable how they're still in business. They even charge for water! Ridiculous.

My daughter, who just finished

My daughter, who just finished her first college semester, was flying home with five checked bags. The airline crew suddenly announced they had to return to the gate, saying it was due to weather, avoiding any compensation. Once at the gate, the counter agent told her she was on her own to find accommodation and drag her bags along. Reaching out to customer service was a merry-go-round of unhelpfulness, with everyone passing the buck to another department. The airline's lack of care and responsibility was shocking. We're done with this airline, and I urge others to steer clear too. A frustrating experience, to say the least.

Flying with Shanghai Airlines was

Flying with Shanghai Airlines was a nightmare. We booked tickets from Orlando to Phoenix, thinking we'd save money. But the gate agent was incredibly rude. Flights got canceled, and although they refunded everyone, when we tried rebooking, the prices skyrocketed to $1,300 per seat for a flight a week later. That's just crazy! We couldn't afford that and ended up driving back to Phoenix, which is over 2,000 miles away. Between the bag fees, extra charges for a purse or backpack, and whatever else they could tack on, it ended up costing more than flying with a decent airline. Never again with Shanghai Airlines! Total disaster.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a wild ride, to say the least. I couldn't believe they charged me $60 just for a carry-on! It's like, really? And then, needing help at the check-in desk cost me another $20. Seriously, that's just off the charts. Who even does that? It's like they’re just looking for ways to charge extra at every turn. I felt like they were trying to squeeze every penny out of me. It was really frustrating and definitely not what I expected. I've flown with other airlines and never experienced anything like this. Just a heads-up if you're considering booking with them, be prepared for some unexpected fees.

I tried using Go Wild Pass

I tried using Go Wild Pass, and honestly, it's a joke. I mean, you can't book a flight 24 hours before departure - how ridiculous is that? They only let you choose flights with over 10 hours nonstop if you pay full price. When I called customer service, it was just a nightmare. The reps, based in India, were no help whatsoever, just reading from a script without actually listening to my problem. And don't even get me started on ORD airport. They have one person working in the morning for domestic flights, so it's like gambling if you'll even make it on time. Seriously, avoid them at all costs. This service is a total scam.

I booked a trip from

I booked a trip from Houston to Vegas with Frontier. Timing was perfect for us, not even about the price. Then, they had this True Love promo, so we canceled and rebooked to get the extra suitcase and better seats. Everything seemed fine. But then they changed the flight time from 5 PM to 6 AM and added a stopover in Denver, which doubled the travel time. When I tried to cancel because they changed it, all I could get was travel credit. I paid with my credit card and now we’re stuck with a credit we can’t use since we live in Europe. Frontier is all about the money, and it’s just the worst. Avoid them if you can.

Flying with this airline was

Flying with this airline was a disaster from start to finish. The plane was filthy, and to make matters worse, our luggage vanished into thin air. Trying to get help was like talking to robots—they just didn't know anything and seemed to care even less. They nickel-and-dimed us for every little thing. Seriously, they even wanted to charge us just to check our boarding passes on the phone. It was beyond frustrating. I can't believe how poorly they treat their customers. I'm definitely not flying with them again, and you can bet I'll be telling everyone I know about this nightmare. Avoid them if you value your sanity!

Flying with this airline was

Flying with this airline was a total nightmare! We thought everything was fine because we had our tickets, but we didn't pay extra for seats. Big mistake. When we got to the airport, they said there was no room for us on the flight, even though we had tickets. They took our luggage and assured us we’d be on the next plane in a few hours. But later, they said that flight was full too, and we were stuck. Staff were nowhere to be found, and no one seemed to care. They didn't even have badges, so we couldn’t tell who was who. Our family was stranded, and it felt like they just wanted us out of the airport. Unbelievable!

I got to tell you

I got to tell you about my recent trip with Frontier. It was a nightmare from start to finish. First off, the wait to check bags was beyond ridiculous. I mean, every other airline, even Spirit, has those convenient drop-bag machines, but not Frontier. It felt like I was stuck in line forever, just watching the clock tick away. The staff didn't seem to care much either, which made the whole thing even more frustrating. I expected at least a basic level of service, but this was just terrible. After this ordeal, I'm definitely looking elsewhere for my future flights. It's safe to say Frontier won't be seeing me again.

I had the worst experience

I recently had the worst experience with this airline. My luggage worth over $6,000 went missing, and they only compensated me with a measly $225. They claim to cover up to $3800 for losses, but it's all a lie. You have to provide receipts for everything, which is nearly impossible. Their customer service is a joke too; you can only talk to them through chat, and it's super frustrating. I tried everything to get my luggage back, but it was useless. The flights are always late, and they don't seem to care about their passengers. This airline is a complete scam. Save yourself the headache and choose another airline.

Frontier, huh? So I thought

Frontier, huh? So I thought I'd give 'em a shot for this one-way leg of my trip, with American on the other end. Haven’t even boarded yet and I’m already feeling the pinch from their bag fees. Seriously, if you don’t cough up for a bag when you first book, brace yourself for a surprise. My carry-on jumped from $40 to $69, and I’m not even at the airport yet—still a week out. Tried to talk to someone there; after three attempts, finally got through. The answer? “System generated fees… no changes possible.” It’s frustrating. They’re not really budget; they sneak in those fees elsewhere. Not booking with them again.

Flying with this airline was

Flying with this airline was quite the experience. They lure you in with a tempting price, but be ready for all the extra fees that sneak up on you. I ended up paying more than I would have for a regular flight! Checking in was a hassle, taking over two hours, and you're stuck using their app. Plus, they push you to use their credit card for payments. They only let you bring a 40lb bag, and if you go over, it’s $75 if you’re lucky enough to pay online, or over $100 at the counter. Customer service is outsourced, which made everything even more confusing. Honestly, the little savings just weren't worth the stress.

I had a rough experience

I had a rough experience with this airline. Booked my flight well ahead of time, thinking all was set, but then they bumped me off, claiming the flight was rescheduled. But here’s the kicker—I checked, and the same flight was still available, just at a higher price! It felt like they were just trying to make a quick buck by selling my seat for more. I had to change my plans because the new flight time didn't work for me. It's frustrating when you trust a company for your travel plans, only to find they play these sneaky games. If you're planning a trip, be careful with them. They're not as reliable as they seem.

The most frustrating experience ever

So, picture this: I roll up to the airport at 4:45 am for my 6 am flight, thinking I've got plenty of time. But nope, the airline folks tell me I should’ve been there three hours early for a domestic flight! Seriously? I was stuck in line, and by the time I reached the counter, it was 5:08 am, and they said the flight was closed. The agent didn’t even try to help or offer any options. I missed my flight, the conference in Denver, and even lost a night at the hotel. I've traveled a lot with different airlines, but this was hands down the most frustrating experience. Frontier really dropped the ball on this one!

Flying with this airline was

Flying with this airline was a complete nightmare. I can't believe it happened again. They messed up my travel plans, and I ended up spending over $5,000 more because they couldn't get me to where I needed to go. Imagine having everything planned out, only to be stuck and scrambling to find another flight at the last minute. It's like they don't even care about getting you to your destination on time. This was the second time in a row they let me down. The stress and costs just aren’t worth it. Trusting them again would be like setting myself up for another disaster. I’m definitely switching airlines for good.