Frontier Airlines Kundenbewertungen - 198

Flying with Frontier Airlines was

Flying with Frontier Airlines was a real mess. I tried checking in online and through their app, but both just kept glitching. When I got to the airport, I thought the staff would help, but they just ignored me. I had to explain my problem three times before anyone even considered helping me out and giving me my boarding pass. I mean, shouldn't getting basic assistance be a given? I felt like I was begging just to get on my flight. It was such a hassle and left me really disappointed. Definitely not flying with them again.

I checked my backpack's size

I checked my backpack's size against the airline's guidelines before my trip, thinking it would be fine as a personal item. But when boarding, they hit me with a $99 fee, saying it was too big. The backpack was just a regular one and easily fit under the seat. The staff weren't nice about it either, super rude actually. This was a frustrating experience, and I won’t choose this airline again. If you’re flying with them, bring a much smaller bag than they suggest, or you'll probably get charged extra. Really disappointed.

You won't believe what happened

You won't believe what happened to me last May. I was on a Frontier flight from DFW to LAX, and we just sat on the tarmac for 45 minutes, no updates or anything. Finally, they said the flight was overbooked and wouldn't take off until sorted. I decided to give up my seat, but only if I got a full refund. Nine months later, still nothing. I've been back and forth with my bank and Frontier, but no luck. It's been a nightmare. I wouldn't recommend flying with Frontier; they don't seem to care about their customers at all.

I thought I was getting

I thought I was getting a great deal on a flight, but it was a nightmare. At first, the prices seemed unbeatable, but then the extra fees started piling up. Every little thing had a cost—luggage, weight restrictions, even just checking in. It felt like they were trying to squeeze every last penny out of me. I was really frustrated by the end of it. What seemed like a budget-friendly option turned out to be way more expensive than I expected. It's just not worth the hassle. I won't be flying with them again.

Flying with Frontier was a

Flying with Frontier was a complete mess from beginning to end. Tried using the self-check-in, but it didn’t work. There were three desks open, but not a single soul there—even though it was just 5:30 pm. I called for help and ended up waiting 20 minutes, only to get hung up on. It was just frustrating all around. They wouldn’t refund my ticket, and I ended up wasting $70 on Uber rides and losing a few hours of my day. It was such a disaster that I won't be flying with Frontier again. A real disappointment!

I've been flying for over

I've been flying for over 40 years and never had an experience like I did at the Punta Cana Airport. My connected flight had no buffer for delays, so when I arrived a bit late, I was stuck. The agent told me they close the counter an hour before the flight, no exceptions. With customs and passport control, making it in time was impossible. If this is how they handle things, I really think you should look for a different airline. They just don't seem to care about their passengers at all. Avoid if you can.

I got a Barclays credit

I got a Barclays credit card, but never actually used it. Suddenly, they hit me with an $89 membership fee. I was a bit late paying it, so I called them up. They apologized and agreed to cancel the card and the fee. I was ready to pay, but they said it was fine. Next thing I know, my FICO score drops by 100 points because they filed a negative credit report! I called to complain, but they wouldn’t fix it. This company is seriously shady and unfair. I’m done with Barclays for good.

Flying with this airline was

Flying with this airline was a bit of a mess. The planes felt old and we had a huge delay. Baggage fees? Ridiculously high. And don't even get me started on the customer service, it’s like they didn’t care at all. But hey, I did arrive at my destination safely with my luggage, so there's that. Though, with all the extra costs, it's definitely not budget-friendly. If you're just traveling light with a backpack or handbag, it might be okay, but I won't be using them again.

I can't believe what happened

I can't believe what happened with this airline. They tried to charge me for the same baggage on my fourth flight, even though I had flown with it three times before without any trouble. When I refused to pay, they just closed the gate and wouldn't let me board. Felt more like being treated like livestock than a passenger. Never experienced something so frustrating. The whole thing was a mess and really put me off. Not flying with them again, that's for sure.

Before I discovered PuppyPads, I was using disposable pads

Before I discovered PuppyPads, I was using disposable pads, and it would take around 4 or more each day, which were pricey. The cost was essentially wasted as they were thrown away. PuppyPads are reusable and so large that I only need two for my big dogs. When I got them, they were rescues and not trained, and I work 8 hours a day 5 days a week, so they must stay indoors while I’m at work. These pads work well since they can't go outside.

I was super excited about

I was super excited about my $89 round trip with Frontier, but it turned into a nightmare. Everything seemed great until I got to the gate and realized I had to pay $300 for my 40-pound bag. Seriously? The hidden fees, taxes, and layovers were just too much. I feel like they tricked me with the low fare, only to hit me with all these extra costs. The whole experience left a bad taste in my mouth. Definitely not flying with them again.

You won't believe the trouble

You won't believe the trouble I've had with this airline. Trying to get in touch with someone is like yelling into the void. No customer service number for regular folks, just the elite. I've emailed, even sent a letter straight to their corporate office, and got nothing back. It's beyond frustrating. Feels like they don't care about their passengers at all. Seriously, avoid flying with them. It's not worth the headache.

Had a terrible experience with

Had a terrible experience with this airline, twice in one week! Their customer service is just awful, couldn't speak to anyone directly. Their chat agents? Useless, couldn't even connect properly. They overbook flights and then bump people off without any warning, even if you've checked in. Had my confirmation number (VIE7FNQCC9QC) and still no help from anyone. It's the worst airline I've flown with. Avoid if you can.

I tried booking a service,

I tried booking a service, and it was honestly a mess. The process to get the code was long, and when I finally got it, it didn’t even work in the app. Super frustrating! Then, they wanted me to pay an extra $35 just to have someone else book it for me. Like, seriously? It shouldn’t be this complicated. I just want to use what I paid for without all these extra steps and costs.

This airline is awful.

This airline is awful. They charge for everything, and that tiny plane feels like a toy. You'd be better off with a different airline. It's a rip off and a waste of money and time. Even after showing documents from the doctor after our car accident, we still had to pay again. The luggage policy is unacceptable unless you're traveling light, it's not worth it at all.

Really bad experience

I had a really bad experience flying with this company. First, our flight was delayed by 4 hours. When we finally landed in Dallas, there was no one there to help us. They even asked us to pay to change our flight to Los Angeles, even though we were supposed to go to San Diego. The customer service was awful. It felt like they didn't care about helping us at all.

I was tricked into buying a carry on bag

I was tricked into buying a carry on bag because it seemed like I only had hand luggage on my booking. FRONTIER refused to let me cancel my purchase (which cost almost as much as my ticket). Terrible service - and a sneaky way to make customers buy things they don’t need. Awful experience! I’ll try to avoid FRONTIER in the future.

The company did not let me and my kids board

The company did not let me and my kids board in Cancun. I have three children, and they claimed they called my name many times, but I didn't appear. I had to return the next day, and they charged me a $1500 penalty. I will not use this service again. The staff member, Fernando, was very rude.