The latest introduction of a connection fee is disappointing for customers already paying substantial funds for readings
The latest introduction of a connection fee is disappointing for customers already paying substantial funds for readings. The added charge, coupled with the obligation to pay even during system issues, reflects a money-centric approach. Refunds are contingent on rating the reader poorly, raising concerns about the service's financial priorities. This shift towards increased fees diminishes the user experience, fostering an impression of financial prioritization over customer satisfaction.
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