Keen.com

Extremely rude and unprofessional. It was clear he wasn’t interested in honoring the first 5 free deal! I had my questions prepared as the site suggested, and when I asked them, he got very defensive, claiming I was “testing” him with my personal queries, which was absurd! He wasted 4.5 minutes and gave a weak response. I’m glad I didn’t proceed to the paid part with him! I tried another psychic and received very generic answers, like “the chances of winning the lottery are slim.” I wouldn’t call that a “psychic answer,” would you? No! At least she wasn’t rude—she was quite nice but lacked real insight! Naturally, when I went to leave feedback for the rude one, he was gone since he didn’t make any money! Watch out! NEVER AGAIN! I’m really angry about the referral—it wasn’t honest, and the person who referred probably earns a commission for it, so... go figure! Awful service!

I've been using dis app for 'bout 3 years now. Tried most o' da advisors, but lots o' dem ain't accurate. SuperNatural Intervention is 'bout 98% accurate. Stuff she said happened in da right timeframe. But some advisors be too expensive and don't give no value. Mignon Divine Medium charged $45.99 per minute and her prediction ain't come true. She keep sendin' emails askin' fer updates and makin' me call her. When ya strugglin' ya do anythin' fer answers, even spendin' money ya don't got. Keen's a risk, makin' ya rely on false hope. Some advice helped me feel better, but predictions ain't always right. I spent thousands on Keen, almost broke meself. Keen needs rules to protect folks from advisors tryin' to make a quick buck.

Axxelle is unbeliveable! Yep she's pricey but lemme tell ya She is the absolute best.This woman got a gift unlike anythin' I've ever seen and I've seen many psychics over the years. I read with many folks and she's the ONLY one that picked up on what was to come. I dodged a bullet regardin' a biz situation, my POI that had me blocked for over a year, not only unblocked me but did indeed reach out to me EXACTLY on the day she said she would and EXACTLY after 7PM.... I'm speechless. She's worth every red cent.If ya want the absolute best - she's your girl. She really does go above and beyond. She's fast, compassionate but above all insanely accurate not only with descriptions and details but timeframes are ALWAYS precise.

I called today to receive support and just some healing energy as I have been going through a lot. The person I spoke to at Divine Energy was lovely. However, I was unaware of her hourly rate as the promotion just showed 5 minutes for 1 dollar. As I proceeded with the call, I did not receive notification on the phone of her hourly rate BEFORE agreeing to continue. More proper notification should be given to clients. It makes it seem like you, as a company and advisors, are preying on people to make a quick buck. Real healers do not do such things. I am disappointed and disgusted in this company and will never use it again. And I suggest you never use them as well. SCAM ARISTS.

Angelic Visions on Keen is a TOTAL RIPOFF! She gave me wrong predictions and has no honesty. She will send 3 free minutes for your call, but only if she doesn’t block you first. When you get on the line with her, she’ll answer your questions and stay until 3 paid minutes are up (6 minutes total with 3 free and 3 paid), then she hangs up and blocks you, so you can’t leave a review!!! She is NOT a 5-star reader. Keen won’t let you leave a review if the call is under 3-4 PAID minutes, not counting the 3 free minutes advisors give! This SITE and READERS have no honesty!!! Check out old reviews of advisors.

Axxelle is amazing! Sure, she's expensive, but she is truly the best. This woman has a talent like none I've encountered before, and I've met many psychics. I consulted various people, and she's the ONLY one who saw what was coming. I avoided a problem with a business deal, and my POI, who had blocked me for a year, not only unblocked me but also contacted me precisely when she said she would, right after 7PM. I'm stunned. She's worth every penny. If you want the best, she's the one. She really does excel and delivers quick, caring, and notably precise readings, both in details and timing.

Some psychics on Keen lack accuracy, and the app frequently disconnects during readings, leading to additional charges for reconnecting. The $25 satisfaction guarantee is limited, excluding larger fees or multiple unsatisfactory advisors. The feedback window of 7 days is impractical for assessing predictions beyond that timeframe. While some advisors show potential, evaluating accurately remains challenging due to pending timelines. Keen's satisfaction guarantee seems more like a hush-up offer than a genuine assurance, creating a less-than-ideal user experience.

While the customer service is commendable, the lack of responsiveness from psychics to emails or pings is a notable drawback. The existence of features like email communication should be meaningful and utilized by advisors. Additionally, the absence of a cap on pricing per minute allows some advisors to charge exorbitant fees, reaching $50 per minute without adequate correspondence. Implementing regulations or setting limits on pricing could enhance the overall fairness and customer satisfaction on the Keen platform.

The latest introduction of a connection fee is disappointing for customers already paying substantial funds for readings. The added charge, coupled with the obligation to pay even during system issues, reflects a money-centric approach. Refunds are contingent on rating the reader poorly, raising concerns about the service's financial priorities. This shift towards increased fees diminishes the user experience, fostering an impression of financial prioritization over customer satisfaction.

The advisors at this company are really good. They're honest and give accurate advice. The prices are fair, and they even give you some free minutes to cover the Keen charge. They've helped me a lot! The only thing that could be better is managing the time. When time runs out, the advisors don't answer anything. They should, or there should be a countdown to let us know when time is running low, like on the add funds page it takes you to.

I tried sessions with several readers like Shelly The Love Guru and Rex Fedrick. I've lost a lot of money; all these psychic websites should be shut down! These readers were the worst I've ever encountered—they're all fake! None of their predictions were accurate, and even my partner confirmed their claims were false while reviewing what these readers said to me. He said it's all just LIES, they're telling you what you want to hear.

The experience was far from satisfactory. The advisor provided a generic response that lacked any real value. My question was met with an abrupt hang-up, which was disheartening. It's situations like these that tarnish the reputation of reputable companies. Currently dealing with an unresolved credit on the site, and having to dispute charges adds further frustration to the overall negative encounter.

This company is one of the two I know I can always trust to convey accurately, honestly and with kindness the information I’m seeking. Over the last two years we’ve built a comfortable rapport revolving around a long and, at times, frustrating situation. He hasn’t wavered in his prediction and his support. I’m very grateful to have discovered such an ethical and sincere psychic.

The company egregiously overcharged my credit card by $900, attributing it to purported Keen fees. Despite a brief 10-minute session with a reader at $3.99 per minute, they adamantly refused a refund. Providing my bank transaction record and their unyielding email, the experience was akin to getting robbed. Avoid Keen if financial integrity matters to you.

Convenient, but they charge way too much. They added an extra fee, which is not good. Better to find a psychic and work with them. The guarantee amount is only $25, but many charge that or more per minute. Most readings need more time. If you have a bad call, you can't get much money back. They should double this amount as most readings cost at least $50.

Misleading practices mar Keen's credibility. The $2.99 session fee is conveniently concealed until you're ready to connect with an advisor, contradicting their claim of upfront transparency. Despite their response, the fee is nowhere to be found in the pre-connection details. Keen's lack of honesty about this fee diminishes trust in their service.

I consistently get great customer service from Keen. I've been a customer since 2021. Keen is a really good company. What I appreciate about Keen is their concern for your privacy. Great service from Keen’s representative. I've been receiving Cassandra's love readings since 2021. I give her a rating of 1000% in quality.

The company's decision to impose an additional connection fee feels unjust, adding to the already substantial charges from users. Even when faced with system glitches, users are still required to pay, and refunds are only possible through unfavorable reader ratings. This approach seems excessively profit-driven.

Caution regarding their $20 referral reward as it proved unreliable. Despite introducing my cousin/housemate, my $20 reward was delayed for weeks and later retracted, citing a vague policy violation. Repeated inquiries yielded no explanation. Refrain from engaging in any referral business with them.

Keen has many readers, not every reader may connect, but some are gifted psychics. I prefer understanding personalities and intentions rather than predictions. Even if predictions aren't exact, they usually come true, which is amazing. Follow your intuition if a reading doesn't resonate.

Almost all of my time here has been good. But a few prices are out of reach. If you have 20, you’ll be careful how you use it. Fairy lady is amazing beyond amazing at 4. But Gabriel is 9. And not so great. The prices should change.

I was really hoping for a detailed and caring reading, but the reader I talked to didn't meet my expectations. I get that readers have their own styles, but I was disappointed with the service quality. I probably won't return again.

Keen has its ups and downs. Sometimes it's effective, other times less so. You expect to talk to someone, then you're disconnected and maybe blocked by advisors. It's not their fault, but you're not notified when it happens.

The personnel seem uninformed about policies, raising concerns about their legitimacy. Keen's apparent involvement in scamming individuals seeking guidance is disappointing and casts a shadow on their credibility.

Veruska18, Chelli, and Victoria are the finest psychics. They are all very precise, kind, truthful, reliable, and their predictions always come true. I’ve used them for years and they’ve never let me down.

This company is not trustworthy at all. Even if you haven't used their apps or services, they'll still charge your debit card on file. It's a scam, so be careful and avoid using their apps.

The consultant I picked is very skilled and accurate, always offering me good advice to help me overcome challenges. This site is a great resource to assist me in finding my way again.

The advisors got mixed opinions. I'm okay with it, but not fully. The $2.99 fee is not good, and some prices are high. Kenn should reward big spenders with motivation and money.

SnowFireL is great, making me wanna come back to Keen, the platform that links us to the otherworldly. I get steady and accurate guidance every time.

The session fee isn't great, as I need to add money just to cover it when I use free minutes. Plus, most advisors are expensive and not worth it.