JustBlinds.com

Solid upgrade for bedrooms

Faux wood slats are sturdy and lift smoothly. Light control is excellent. I felt pretty proud pulling this DIY off with their instructions.

Diy blinds with confidence

The measuring videos were a lifesaver. Ordering our roller shades was straightforward, and the configurator warned me about inside mount clearances. Install took an evening. Only hiccup was learning the top-down lock, which a quick chat resolved.

Good quality, careful measuring

We ordered a whole-house set. Most pieces fit perfectly, but one shade was cut a bit tight. Phone support walked me through remeasurements and sent a remake quickly. Materials look better than the price, and installation guides were actually useful.

Install tips that work

Asked about uneven window. Support shared a leveling tip and it fixed the gap. Super clear and helpful.

Crisp lines, blackout win

Fabric quality is great and blocks morning light. I felt triumphant sleeping in on Sunday.

Clean look, smooth lift

Quality feels sturdy and I felt proud installing them myself. Cords glide well and the fabric blocks just enough light for our media room.

Great fit, helpful support

Selection by room and light control made choosing easy. One headrail arrived scratched; they sent a replacement promptly after photos. Phone support was patient with my uneven wall issue. The standout was the leveling tips that solved light gaps.

Custom blinds made simple

Measuring guide was clear, and the configurator walked me through mount types and colors. Registration and checkout were quick. The install videos saved me from uneven brackets. Loved the option to get samples first.

kind guidance on returns

I messed up a measurement. Support walked me through options kindly and sent a discounted reorder link. Felt taken care of.

setup took patience, worth it

Measurement rules were strict but clear. The configurator is detailed, so double check options. Final fit looks clean and the fabric feels durable.

Just Blinds does a great job at a very reasonable price.

Just Blinds does a great job at a very reasonable price. I've used them for a few houses and each order was good quality, easy to put up, and still works! They ship fast, and ordering online or by phone is simple and fast. They have a wide choice too.

Ordered the blinds but needed different

Ordered the blinds but needed different sort of clamps than what came in the box since the blinds need to be held from the sides; not the top. Called customer service and they sent a new set of clamps. Took a long time for it to arrive but it’s all just fine.

From start to finish it took 2 weeks.

From start to finish it took 2 weeks. Everyone was very friendly, from phone calls, home visits, to being fitted. Nothing was too much hassle. I would recommend.

The company is okay.

The company is okay. However, DHL delivery was not good. They sent many notices saying Package on Hold or Exception, but didn't explain why. Delivery was late by one week according to DHL website even though the package was at the local warehouse.

Company not tellin' me

Company not tellin' me they from Mexico so it took longer than I think. One package went to Oregon then Connecticut then back, takin' ova 3 weeks.

Ordered blind on November 5,

Ordered blind on November 5, expecting a prompt delivery within 3 weeks as promised. Unfortunately, my experience fell short as I did not receive my order until December 21—extending the wait to a lengthy 7 weeks. Despite reaching out on week 4 and being assured that the item would be shipped immediately, the lack of shipping updates and explanations left me feeling frustrated. To add to the disappointment, the hardware for the blinds turned out to be useless, prompting me to invest in replacements due to their mediocre quality. Overall, the delayed delivery and subpar product quality have certainly left me with a less-than-pleasant impression of the company.

I required over 40 window treatments

I required over 40 window treatments for my home and, considering the pricing, I decided to give Just Blinds a shot. Unfortunately, reaching their Customer Service turned out to be a complex task. Despite ordering more than 15 samples and opting for expedited shipping due to the substantial volume of window treatments I needed, I only received half of the samples. After enduring a wait of over two weeks, I received an email, which, frustratingly, had no reply option, inquiring about my satisfaction with the samples. Upon calling Customer Service, I found myself on hold for over 20 minutes before being informed that they can only ship a maximum of 10 samples at a time, as per their fine print. To my dismay, they chose to disregard the rest of my order without any prior notification or explanation. The only solution offered was to reorder the missing samples and try my luck again. If this is the level of pre-sales service they provide, I am inclined to explore alternative suppliers.

I purchased custom-sized room

I purchased custom-sized room darkening roller shades from this company, hoping for effective light blocking. Unfortunately, upon installation, I was disappointed to find that the shades were remarkably thin, allowing light to penetrate through. The overall quality was poor, and considering the $56 price tag, I felt the product did not live up to its value. In an attempt to address my concerns, I contacted their customer service to express my dissatisfaction. To my dismay, I was asked to provide pictures, which I promptly did. However, the response I received asserted that I received exactly what I ordered. This interaction left me feeling frustrated and disappointed with the company's customer service. Regrettably, based on this experience, I won't be considering future purchases from them. The combination of subpar product quality and unsatisfactory customer service has left me with a negative impression.