Ever-pretty

Ist es Ihr Unternehmen? Klicken Sie, um Ihr Unternehmensprofil zu erstellen!

I bought a dress from

I bought a dress from this website, and while the dress itself was fine, the shipping took forever. When I asked customer service for help, they told me there was no way to get it faster than the 8 days they offered. They did suggest buying two dresses, which was nice of them, but I found out they also sell on Amazon with next-day shipping for less than the website price. The email support was pretty bad, just generic replies that didn't address my questions at all. So, the dress was great, but next time I'll just buy from their Amazon store—cheaper, faster, and way less hassle with returns and customer service.

I ordered a couple of dresses

So, I ordered a couple of dresses and they were okay, but nothing to write home about. The shipping was actually faster than I expected, considering they're coming from outside the UK. But man, the refund process was a pain! You have to email them to get a return address, pay for the shipping back, and then they take another 5% - 10% off the refund. Plus, their measurement guides are way off. According to their guides, my friends and I were supposed to be like six sizes bigger than we usually are, and the dresses turned out massive! Stick to your regular size, don't bother with their sizing charts.

Just a heads up, be

Just a heads up, be super careful when ordering because you have to pay to send things back. I made the mistake of ordering a few sizes to see what fits and ended up spending a lot on returns. The return process isn't easy either - you need to take a picture of your package, get the tracking number, and email them to get it started. It felt like jumping through hoops. It's kind of a hassle and definitely something to keep in mind before you buy. So, just make sure you're confident about what you're ordering to avoid the extra costs and the whole complicated return process.

I've shopped on this website

I've shopped on this website a couple times, but their return process is just a headache. It's way too complicated with too many steps. First, they ask for a tracking number, which means you have to use First Class Royal Mail, and that can cost almost as much as the item itself. Then, you need to email them for confirmation before you even send the return, and once you've shipped it, you have to send the receipt again. It's just too much hassle and not worth the trouble. They really need to make their return policy simpler and more user-friendly.

Bought a dress online recently.

Bought a dress online recently. It looked gorgeous in the pictures, and the quality seemed decent, but when I got it, the color was just off and it had way too many sparkles for my taste. Decided to return it with the tags still on. What really got me, though, was their return policy. They made me pay for both return and original shipping. And on top of that, they took 20 bucks off the refund. So, in the end, I basically spent 60 dollars just to try on a dress I didn't even keep. Pretty disappointed and won't be shopping from them again.

It's bit tricky

When ordering dresses, it’s a bit tricky. I suggest buying a few sizes because if you get a discount initially, exchanging them will cost you more, including extra postage. The dresses are lovely, but the pleats were a mess when they arrived. They clearly didn’t take care when packing them, which was a bummer. The quality is good otherwise, just be ready to maybe do some ironing or have the pleats fixed. It’s worth it if you’re ready for a bit of hassle, but just keep the extra costs in mind if you need to exchange anything.

I bought a dress from

I bought a dress from this place, and it turned out to be too small. When I tried to return it, they just said no. Can you believe that? It wasn’t even a cheap dress, and they charged me nearly ten quid for delivery and almost nine pounds for VAT. Seriously annoying! Now I'm stuck with a dress I can't wear and out of pocket for the extra charges. Definitely won't be shopping here again. Gonna keep pushing to get my money back, but it’s just a hassle. Really disappointed with the whole experience.

Not the best experience, honestly.

I ordered a dress online, and when it arrived, it was all wrinkled and the color was off. Took ages to get a response from customer service. Finally got someone on chat, but the shipping cost was $17.99, and returning it would cost even more, plus insurance. They wouldn't be responsible if it got lost on the way back. The dress was only about $40, so I figured it wasn't worth the hassle. Ended up donating it to Goodwill instead. Not the best experience, honestly.

I had a rough experience

I had a rough experience with this company. First, they refused to refund two dresses I returned. I decided to give them another shot and ordered two more. Sent one back and only got half the refund. Honestly, it's frustrating because their dresses are gorgeous, but their customer service is a nightmare. Can't recommend them at all. It's too bad because I really liked their designs.

The sizing is not correct compared to regular

The sizing is not correct compared to regular sizes and the return process is very hard and costly. They do not offer return labels or pay for return shipping. On top of that, they take a re-stocking fee (at least 10%) if you return more than one dress.

Waited for refund almost

Waited for refund almost month after returning items. Despite emailing, heard nothing! Wouldn't buy again. This was through Debenhams, expected better.

Save yourself the hassle and shop elsewhere

I had quite an experience with a clothing brand that seemed promising but turned out to be quite the opposite. The website gave the impression they were based in the UK or USA, but when my order arrived, it was clear the items came straight from China. The clothes looked nothing like the online photos and the fabric was, well, not great—think of your grandma’s nightgown. I ordered two different sizes but received identical ones, just with different labels. Now, I'm stuck waiting for "permission" to return them. Their customer service is unresponsive, and I'm considering contacting my credit card company for a chargeback. The whole ordeal has cost me £30 in unnecessary shipping fees. Save yourself the hassle and shop elsewhere.

I stumbled into quite the

I stumbled into quite the mess after buying a dress online. Bought it on Debenhams, only to find out it was from Ever Pretty. Returning it was a hassle—no return docs in the package. Reached out to Debenhams, who pointed me to Ever Pretty. Returned the dress in March 2025, and Klarna refunded my first installment. Fast forward to May, and Klarna’s asking for the rest, despite an email saying Debenhams confirmed my return. Now, they’re backpedaling, claiming no confirmation, leaving me in a bind with no dress and Klarna still demanding cash. Frustrated and feeling scammed, I’m desperately trying to get Ever Pretty to sort this out and confirm my return. It’s been a nightmare! Avoid this trap!

Trying to return a bridesmaid

Trying to return a bridesmaid dress was a nightmare! Initially, communication was great through email and Facebook messenger, but then I was totally ghosted. I tracked the dress and saw they received it three weeks ago, yet no word about my refund. It's frustrating, especially after spending £8 on return shipping. As for the dresses themselves, they’re just alright. Their size guide is a joke, making you order way bigger sizes than necessary. If you’re thinking of buying from them, maybe consider looking elsewhere. The whole experience left me feeling pretty annoyed, and I definitely won’t be shopping here again. Save yourself the hassle and check out other options!

Ordered 6 bridesmaid dresses in

Ordered 6 bridesmaid dresses in early November. After a week, the package tracking showed no progress. Emailed the company, and they said to wait two weeks and deal with USPS. USPS was no help, so I contacted the company again. The second rep confirmed the package was lost and offered a refund. Another week passed, no refund showed up. Had to report the missing package to USPS again and provide proof to the company. Finally got my money back after a month. But now, I have to pay interest on the charge. Things do get lost, but I shouldn't have had to chase them multiple times for my refund. $300 held up for so long is just frustrating.

I was super excited about

I was super excited about these bridesmaid dresses I ordered online, but then it hit me—my friend mentioned sizes run smaller than they say. Yikes, right? So, I shoot an email to customer service, thinking I could just swap the sizes since the order wasn't even shipped yet. But nope, they replied saying no returns or exchanges. Just like that, I’m stuck with dresses that won't fit and a £300 bill. It's frustrating, especially when planning a wedding is already chaotic enough. The dresses are gorgeous, sure, but dealing with that kind of customer service? Not worth the hassle. I’d definitely think twice before ordering from them again.

My teenager recently ordered seven

My teenager recently ordered seven dresses from this site, hoping to find the perfect fit. When the package arrived, the plastic bag was flimsy and tore open, which wasn’t a good start. The material of the dresses felt cheap and certainly didn’t match the price we paid. We decided to return most of them, but contacting customer service was frustrating. They weren’t very helpful, and I found out we had to cover the return shipping costs ourselves. It was disappointing to see that kind of service, especially for first-time buyers. Definitely not going back to this site. Be careful, as returns come with hidden costs and a lot of hassle.

I thought I found the

I thought I found the perfect dress for that big event, but things took a wrong turn. Ordered from this company, and they promised it would arrive in time. Well, it didn't. It came late, way after the date they quoted. Imagine the panic! Tried reaching out for a refund, but no luck. Customer service seemed to vanish into thin air. It's been a frustrating experience, and I'm stuck with a dress I can't even use. Super disappointing, especially when you're counting on something for a special occasion. Would've been great if they actually delivered on their promises. Just a heads up for anyone else thinking of ordering – tread carefully!

So, I ordered some dresses

So, I ordered some dresses from this company, and the whole returns thing turned into a nightmare. First, you have to email them just to get permission to return stuff. Then, even after they got the parcel back, they demanded proof of postage. Luckily, I had paid extra for recorded delivery, so I had proof they received it. Also, I took photos of how the dresses looked in the parcel to avoid any claims of issues. It's been a month since they got the dresses back, and I'm still waiting for my refund. Plus, they hit you with a repackaging fee, so you're basically paying them to wrap it up again for the next buyer. Just avoid them.

I ordered a dress from

I ordered a dress from this store, thinking it’d be perfect for a wedding I’m attending. But when it arrived, it was way too small. I tried reaching out to their customer service, hoping for an exchange since they claim it's possible, but I’ve sent over eight emails with no response at all. It's frustrating to see them advertise a return policy that seems nonexistent. Now, I’m left without a dress for the wedding, and it feels like they just don't care about their customers. It’s disappointing to deal with a company that doesn’t keep its promises. I just wanted a simple exchange, but now I’m left scrambling for a solution.

Companies shouldn't operate like this

I ordered six bridesmaids dresses for my wedding, thinking everything would be smooth sailing. But three of them were way too small, and the other three came in a completely different color! I decided to return them, only to discover a hidden restocking fee that cost me £107.79. Can you believe it? If I had known about this fee, I wouldn't have ordered them in the first place. I understand paying for a return label, but charging a restocking fee without clear communication feels unfair. Tried reaching out to them, but no response at all. Frustrating experience, to say the least. Companies shouldn't operate like this.

Ordered a couple of dresses

Ordered a couple of dresses for a wedding and ended up getting a third. When they arrived, they were too big, so I decided to keep one and send the other two back using Royal Mail with tracking. It cost me extra, but I figured it was worth it. After waiting almost two weeks with no sign of my £92.98 refund, I emailed them. They said they still had the dresses, but now they’re not replying to any of my emails. Tried sorting it out through PayPal, but no luck since it's been over 30 days. Looks like I'll have to contact my bank. Paid over £150 for one dress—what a rip-off. Be warned, steer clear of this company.

I bought a dress

I recently bought a dress that was on sale, but turns out it was a final sale item. I didn't notice that when ordering. So, when it arrived and didn't fit, I figured I could just return it. But nope, they told me final sale items can't be returned. I was pretty annoyed because I checked their return policy and it didn't mention anything about final sales not being returnable. Apparently, it was in the dress description, but who reads every single detail, right? Honestly, I don’t remember seeing "Final Sale" when I bought it. This whole situation was frustrating, and now I'm stuck with a dress that doesn't fit.

I was pretty excited to

I was pretty excited to get this dress, but the whole experience turned into a bit of a headache. Paid a whopping $17.99 for shipping, only to find out the dress didn't fit at all. I ordered my usual size, but it was way too small. So, I had to fork out another $20 just to send it back, and then another $20 to order a new one. Up to $60 just on shipping! Now, they're telling me there's a restocking fee and I won't get a full refund for the dress. Honestly, this whole situation is ridiculous. I've decided not to shop with them anymore. It's too much hassle for a dress that wasn’t even close to fitting right.

I bought a dress for

I bought a dress for my wife from this company, thinking a standard size would be easy to return if it didn't fit. Big mistake. Turns out, they have a no-return policy for standard sizes, which is just ridiculous in this day and age. I ordered a large, but it was too small and now I'm stuck with a £60 dress that my wife can't wear. They won't even let me exchange it for a bigger size. It's frustrating because it’s not like they can't resell it. Be warned: if you buy a standard size from here and it doesn’t fit, you're out of luck. Make sure you’re absolutely certain about the size before buying.

Ordered a dress from this

Ordered a dress from this website on March 4th, hoping for their promised fast shipping. They claim "48-hour shipping" and "3-10 day delivery," but that was a joke. After messaging them, they shipped it out, but I had no idea it was coming from China. Every time I checked, I got a new delivery date. First the 14th, then the 18th, and then was told it was custom made, despite being a standard size. Then they said the 24th, which was too late for my event. Super frustrating getting different dates and broken promises. Now I'm just hoping returning it isn’t a nightmare. Feels like a scam, honestly.

Absolutely super time

I recently bought a couple of dresses online, hoping they'd be perfect for an upcoming event. When they arrived, they looked okay, but just didn’t fit me right. I decided to return them, but the website was a maze with no clear info on how to do that. I sent a few emails to customer service asking for guidance, but instead of help, I kept getting promotional messages. Now, I'm left with two dresses I can't wear and a lot of frustration. It's really disappointing when a company doesn't prioritize customer needs. I wouldn’t recommend shopping here unless you're absolutely sure about your purchase.

So, I went for this

So, I went for this Lucky Bag deal hoping to spice up my wardrobe with five unique dresses. Imagine my surprise when I opened it to find two identical dresses, same size and color! I mean, I was fine with the idea of getting the same style in different shades, but this was a bit much. It felt like I ended up with just four new dresses instead of five. I tried reaching out to their customer service, expecting some help or at least an explanation, but they were no help at all. Honestly, they should really update their info to warn about exact duplicates. Not cool, and kinda disappointing.

I sent back a couple

I sent back a couple things to this company and tracked it with USPS, so I know for sure they got my returns. But here I am, over a month later, still waiting on my refund. It's super frustrating, honestly. If you're someone who values dealing with a company that respects their customers and handles things smoothly, maybe think twice before buying from here. It's like they just keep your money even when you do everything right on your end. I've learned my lesson—next time, I'm sticking with a company that doesn't make me jump through hoops just to get my money back when I return stuff.

I ordered this dress online,

I ordered this dress online, thinking it would look just like the photo. But when it arrived, it was nothing like I expected. The fit was completely off. Trying to return it was another story. Not only did I have to cover the shipping costs myself, but they also kept the initial shipping fee I paid, which was at least $18. All in all, I ended up spending $30 just on shipping, which is crazy since it was almost half the dress's price. If you don’t live near their only store in California, I really wouldn’t recommend buying from them online. It's just not worth the hassle.