Temu (Whaleco Inc.)

Absolutely love Temu.

Absolutely love Temu. Had a problem and it was fixed right away. My order was a few days late, and I got £4. When it still didn't come, Temu reordered it for free. If the first order arrives, I can keep both. Will keep using them. The quality of the clothes is amazing. 100/100 every time.

I've been buying everything from

I've been buying everything from here for a while now, and the shipping is fast. The products are protected in sealed bags. Even Royal Mail helps with delivery. It's definitely not a scam. They give options of sizes and tell you the price. I just bought a full silicone doll, small but in great condition. It was wrapped in bubble wrap, a box, then another bag. The package is very secure so rain doesn't get in. The tracker is great and they give me info on where my item is. I'll always use Temu because I trust them. All electrical things have worked. I review every item I get. The best thing is when they deliver, they take a photo of it if I'm out, so I know the times.

I got my first order

I got my first order and I really liked the items. The jacket I bought was great value and the jewelry is lovely. Thanks, Temu! Love, Sue from the UK xx

I've been using Temu for a while now

I've been using Temu for a while now and I think this company is amazing. Honestly, I wish UK companies were as good, giving detailed info on items like size and length. Their delivery updates are great; I get informed at every stage. I've only had to request a refund once, and it was my fault for ordering cheap shoes. The quality of their clothes is good; I put a Temu blouse next to a well-known brand's blouse, and my daughters-in-law couldn't tell them apart. I'll keep shopping at Temu, not just for the low prices, but because of their efficiency and free postage (on orders over £20).

$40 minimum checkout is too much!

$40 minimum checkout is too much! I have items in my cart for about $20 but can't buy them! Other websites only need $15 or $20 to check out.

I always get my stuff in good shape.

I always get my stuff in good shape. Delivery time is OK (about a week). Reviews on the app are nice cause I see the product in real life (through picture reviews). Measurements are great too. Some materials tho, are not what they say they are. There's some stuff that makes you sweat and stink more in your armpits :(. Overall tho, great experience using Temu.

Ain't the greatest

Have ordered several items from them and the quality ain't the greatest but neither is the price. Be careful with sizes in clothes but getting a size bigger than you think works. Tools are good for hobbies, maybe not pros. Will buy more. But, there's one big drawback - too many messages and offers that'll drive you nuts, had to block'em.

Just got my first delivery from Temu

Just got my first delivery from Temu of 3 pairs of sandals and they're really nice...no problem with delivery...so far so good...Will order from them again.

Не ведитесь, очередная шахрайская контора.

Посмотрел прайс. Выбрал два товара на сумму 512 грн. Оплатил через карту. Приходит сумма 20,31 долларов, т.е. на 321 грн дороже. Пишу в поддержку, отвечают, что следят за рынком и товары подорожали. Отказался, пообещали, что деньги вернут на карту от 5 дней до месяца. Мошенники!!! Не ведитесь

Terrible, theft, assault, fraud

Several issues with temu. They often send damaged and used items advertised as new. Lie when you have video evidence of your return and refuse to give you a refund. Claim they will cover shipping costs then refuse to pay you back for the packing material they previously stated they would pay for. Send items so damaged that they required stitches from cutting open my hand then blatantly request I piece the item together and return it. I asked for a way to return the item safely regarding me packing, shipping handlers, and for the person who will be opening the return and they said to package as is even if it results in further bodily damages.

I've had my stair lift for 14 years

I've had my stair lift for 14 years. Only broke down once in that time, batteries' problem. I'd recommend Stannah to anyone needing one. Staff are lovely & the engineer Mal was 100% a lovely lad. Clean & tidy. Five stars.

I've bought some great stuff from Temu

I've bought some great stuff from Temu, looks pricy but cheap. I skip pop up bonuses, not real. Only issue is orders take 8-10 days, from China, so okay. They said deliveries will be faster, not yet. But tracking is detailed.

I gotta say, I've never done as much online

I gotta say, I've never done as much online shopping as after I downloaded Temu for my phone a few months ago; and a few months and MANY orders later I am still not disappointed. There is so much great stuff to amazing prizes. Everything I've bought has been of pretty good quality considered what I paid.

Tembu did a great job.

Tembu did a great job. The deals are great, and the delivery is super quick. The products are awesome and cheap. Thanks a lot!

Not too shabby of a company

Not too shabby of a company. Stuff's a tad better than your usual China junk. Prices are okay. The downside is they're sluggish with delivering your stuff and use the crummiest courier-Hermes/Evri. Still waiting for my stuff. Had something from China arrive faster. Delivery is what stops me from giving five stars. If they switched courier and sped up, they'd get five stars.

Under investigation

Yes my name is Donna. I started shopping at Temu I think in October about a couple of things and wow they got good prices so I kept shopping and kept shopping. I was spending four and 500 a month shopping there. I’m buy for children that don’t have much I try to make them smile cute outfit, shoes toy anyway I’ve been having fun doing this and I realized I returned back and I didn’t think I got my money back for it or credit so I went to Support Ask, what they look it up and they tell me I didn’t send the items back that the order came back but the pants weren’t in there but there was extra items in there but they look into it I said OK so I look into it well, I find the order where they refunded the pants for credit I go back to Support and tell them. my apologies here’s the order it was refunded… You know I’m in full-blown investigation they cut me off I can’t shop there anymore. They won’t let me they just keep saying I’m under investigation and won’t tell me why or what’s going on. I’ve never been told I couldn’t spend my money anywhere. I just don’t understand I love shopping at Temu. It is like the best place I’ve ever found to shop. . I want to shop again. Please. Thank u. Donnajoe

The company seems quite shady,

The company seems quite shady, relying on various local couriers and leaving packages at the front door without notifying the customer. They won't give refunds for undelivered items, and their customer service is confusing and unhelpful, leading you in circles when trying to make a claim.

Ordered for the first time, but despite

Ordered for the first time, but despite turning off app notifications, I'm inundated with relentless messages for three days. The constant barrage of clickbait promises of free items and shipping, coupled with self-proclaimed excellent customer service, is off-putting. My initial order hasn't even arrived. This experience is pushing me to sever ties permanently.

The company's performance is abysmal

The company's performance is abysmal and dubious. It appears to be a scam, providing substandard products. I've reported the matter to law enforcement for investigation. Anticipating swift action for a shutdown.

I find Temu quite noteworthy. Recently

I find Temu quite noteworthy. Recently, I mistakenly ordered an oversized coat, but their return process amazed me. Despite being in the UK, Evri swiftly processed my return, crediting the full amount to my Temu account. The overall product quality is commendable, and the hassle-free return system assures me of future orders. Good job, Temu and Evri!

I can't believe there's any criticism

I can't believe there's any criticism for this online store! Initially skeptical due to the affordable prices, I was pleasantly surprised by the quality of my first outfit. The material was thick and soft, comparable to a pricier option on Amazon. The value for money is remarkable, and their swift delivery adds to the positive experience.

Disappointed with Temu's lack of responsiveness

Disappointed with Temu's lack of responsiveness in addressing Fastway delivery issues. My Fastway order has been stuck at Dublin airport for 17 days, and Temu shows no accountability. The delay is frustrating, and attempts to secure a refund are met with stalling tactics. Temu's choice of Fastway, a consistently tardy delivery service, adds to the aggravation. Improved customer service and a more reliable courier selection are essential for a better experience.

Our order never made it to

Our order never made it to us despite raising the issue with both Temu and the delivery company. The status magically changed to "delivered," yet the package never showed up. Attempting a refund was futile as we were deemed outside the 30-day window. Now, out £40 and relying on Paypal for resolution. A regrettable experience, and a costly lesson in choosing reliable vendors.

Temu recently increased their

Temu recently increased their minimum spend to £20, which was quite inconvenient. My experience with their returns department was disappointing. After spending £10.66 on thermal leggings, I received a mere £3.60 refund. The discrepancy between the purchase amount and the refund left me dissatisfied with the overall transaction.

Beware of lax age verification

Beware of lax age verification when purchasing knives from this company. I acquired various bladed items without any age confirmation, including a cleverly disguised key knife. While the latter is sharp and effective, the absence of age checks raises concerns about safety protocols. Take a closer look at the mixed reviews; patterns emerge when comparing 5-star and 1-star feedback. Question the authenticity and reliability of the positive ratings. Fishland, a controversial product, reveals desperation among users. This raises questions about the legitimacy and ethics behind the product. Strong doubts about data security discourage future use of the company's services. While a few products meet expectations, the majority fall short in terms of quality. Skepticism arises regarding social media promotions. Question the authenticity of positive reviews and promotional content. The extremely low product prices raise questions about production costs and profit margins, prompting reflection on the company's business model and potential compromises in quality. Exercise caution, conduct thorough research, and consider the possible implications before engaging with this company. Data security concerns and product quality issues warrant careful evaluation.

Temu is absolutely trustworthy

Temu is absolutely trustworthy! I've placed numerous orders, and every delivery has been smooth. Any minor issues are promptly and unquestionably resolved by their exceptional customer service. The clothing quality is remarkable, boasting impeccable stitching. While some extras may be delicate, they gladly refund dissatisfaction. In a sea of scams, Temu stands out as a beacon of reliability.

Ordered for the first time,

Ordered for the first time, but my items never arrived with Evri! Shockingly, the proof of delivery showed a completely different address. Contacted customer service, specifically Temu. Initially, they claimed redelivery was possible. Later, a human representative assured redelivery with a refund in 5-14 days. Absurd! I won't risk ordering again, especially with Temu. Cautionary tale for everyone!

I recently purchased a skirt

I recently purchased a skirt from Temu, enticed by its appealing online presentation. Unfortunately, the reality was a stark contrast – poor quality material, excessive length posing a hazard. Despite my negative review mysteriously absent from the site, I appreciate Temu's prompt refund. Curious why only glowing reviews are showcased, given my vastly different experience.

My experience with this company

My experience with this company has been extremely disappointing. They consistently lure customers with false offers, advertising products at enticing prices on social media only to inflate them during checkout. Even at a higher cost, the quality is subpar, making it more expensive than reputable alternatives. Despite uninstalling the app and unsubscribing, spam emails persist. Avoid this website at all costs.

Made a purchase, and sadly

Made a purchase, and sadly, my order arrived incomplete. Dealing with their customer service proved futile, resulting in a frustrating experience. Regrettably, I'm £40 poorer with missing items. A cautionary note to fellow UK shoppers: steer clear of this site; they operate like scammers.