Kusak Crystal

I've bought stuff from Kusak a few times before and usually, it's all good—great quality, nice presentation, and worth the money. But my recent order, SO-619836, was kind of a letdown. The price had jumped more than 50% since my last purchase, but the crystal item I got wasn't any better in terms of quality or size. What really got me was the packaging. It came in a plain cardboard box with foam inserts. The bottom insert had some black satin fabric, but the top foam was this ugly gray plastic. It just didn't look nice at all, especially since it was meant to be a wedding gift. The whole presentation felt cheap compared to what I got from them before.

Wow, what an experience! From start to finish, everything went so smoothly. Fast turnaround time, which really saved me. They kept in touch the whole way through, making sure I knew what was happening. Proofing was a breeze, no headaches at all. And the end product? Just fantastic. Can't recommend them enough!

Consistently able to turn my collection of ideas into a great engraving. My mom introduced me to your company in the early 80s. She always admired the quality and variety of your products. Colleen is very friendly too. I value her passion and advice.

I recently ordered four custom whiskey glasses for a friend who's launching his opera company. Was hoping the logo and text would look good, and wow, they turned out perfect! The packaging was pretty decent too, nothing to complain about there.

Just got our crystal award and it's stunning! The whole process was a breeze. They took care of our order super quick and it arrived even faster than we thought. The customer service folks were really helpful too. Super happy with everything!

Ordering was a breeze since they had all my past records. Got my award plate made and shipped super quick. Big shoutout to Colleen Zilmer for her amazing help!