Edenfantasys Kundenbewertungen - 134

We’ve made a few orders from them and they’ve

We’ve made a few orders from them and they’ve been great each time. The support team is quick and nice to talk to, and sending stuff back or fixing issues is simple. Now we only shop from them cause it’s just easyer.

the best

Anna was very very nice. She asked me some questions about my product and was very thoro about about my problem. It is a defective product and Eden will replace it. Thank you Anna get a 5 star rating from me.

From my experience, super fast

From my experience, super fast, hands-on customer service with great products, awesome sales, a cool website, and good promos. They offer lots of products to choose from. Hope to keep doing business with them!

great service (thanks Anna!)

This year has been particularly weird and so I didn't realize initially with my purchase that I didnt get a charging cord. Anna helped me through chat and was wonderful, so helpful. The toys I got were great.

Despite the item I got was defective

Despite the item I got was defective, Carmen ensured a prompt replacement. She was very helpful and caring! The customer service was outstanding! I'm really happy with how everything turned out.

My first item didn’t work so I emailed them

My first item didn’t work so I emailed them about it and they sent me a replacement quickly. The new one works great🤪🤪. Thank you. I’ve never tried toys before but my man seems to enjoy it.

Don’t go anywhere else

I’ve been ordering from Eden for years and their products and customer service never disappoint. I’ve had their products for years both for me and my hubby. It’s the only place to shop.

I'm seriously impressed with

I'm seriously impressed with the stuff I got. Like, top-notch quality. And the customer service? Super helpful and pro – they really know their stuff. Overall, just a great experience.

Sydney, I believe that was her name

Sydney, I believe that was her name, was very nice and super helpful! I’m really thankful for how kind and attentive she was, she fixed my issue in just a matter of minutes! 10/10!

I messaged customer service

I messaged customer service 'bout a theft. My parcel got stolen... Lars replied fast, said they'd resend. Took a week. Fast. Thank you lots for help! Strongly suggest buying here.

I had a problem with a toy that didn’t work.

I had a problem with a toy that didn’t work. I sent an email and a message, and Amy replied right away, giving me a choice of a replacement or a refund. Great customer support!

Refund

My order was not delivered on time as promised. I spoke with Sydney and was promptly issued a refund for my shipping which I chose for a store credit... thank you very much.

Helpful customer service

My item did not charge after it had no charge. I conracted Eden and Anna was able to help me determine it was defective and sent out a replacement. I will shop here again!

Great products and customer service

Excellent customer service and great products at great prices. Whether you're treating yourself or surprising someone special, the variety and prices here are unbeatable.

I haven’t even received my items

I haven’t even received my items yet but their customer service is definitely top tier with all websites i’ve used in the past. They replied next day as soon as possible

She was very nice. Really didn’t like having to talk

She was very nice. Really didn’t like having to talk about this problem AGAIN. Didn't ask anything personal. Gave a real fair deal. Tell her thanks. Give her a rewaard 🙂

Customer Service

Rose was very kind and informative and helping me with my situation. I really appreciated her and Her help rose made it not horrible and answered my emails right away.🙂

I had an issue with my delivery, and customer support

I had an issue with my delivery, and customer support handled it very well. I believe she did more than needed to fix my problem. She was as kind as she could be.

Amazing Customer Service

Unfortunately I had to cancel my order unexpectedly and they were so kind and quick about it. I can’t wait to be able to purchase again here in the near future!!

Anna

As usual, Edanfantasys service is the best. And Anna was very helpful, and I hope it wasn't too rude to say her voice made the experience that much better.

Good customer service

Was not satisfied with my product and they went above and beyond to give me great customer service. Prompt email responses and replacement valued product.

My device was out of warranty, but she still

My device was out of warranty, but she still did more than expected to help me by giving me a discount on buying a new one. Polite, corteous, and kind!

She was very helpful.

She was very helpful. I didn’t want to report this problem AGAIN. No personal questions asked. Gave a fair offer. Please thank her. Give her a reward.

Customer service is great, they really deserve a raise.

Customer service is great, they really deserve a raise. Answered my questions quick with no problem at all. They're the best, like a pack of raisins.

Customer service is amazing

Spoke with Anna on chat who fixed my issues right away she was a pleasure to work with! The company is great I feel comfortable using their site!

I faced a problem with the product I bought from Carman

I faced a problem with the product I bought from Carman, and she helped me quickly with a good solution for a replacement. Nice customer servce.

Customer service

Best customer service ever,, Anna was great , simple fast solution !!!! Probably the easiest and fastest I’ve ever dealt with, thank you !!!!

Anna was really helpful.

Anna was really helpful. She made me feel confident by giving me all the right info and keeping me updated about the delivery process.

I needed to make a change to my order

I needed to make a change to my order so I texted them and was quickly taken care of with politeness, will shop with again soon!!

The company is very supportive and has a deep

The company is very supportive and has a deep understanding of the product they provide. I’m quite satisfied with their service!