AranGrant.com

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62 Kundenbewertungen

4.6

92

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AranGrant.com hat eine 4.6 - Sternebewertung von 62 Bewertungen, mit dem Hinweis auf eine hohes Niveau der Kundenzufriedenheit!

  • 5 Sterne

    88%

    53 Bewertungen

    53 Bewertungen

  • 4 Sterne

    4%

    3 Bewertungen

    3 Bewertungen

  • 3 Sterne

    1%

    1 Bewertungen

    1 Bewertungen

  • 2 Sterne

    1%

    1 Bewertungen

    1 Bewertungen

  • 1 Sterne

    6%

    4 Bewertungen

    4 Bewertungen

  • C

    Cj Farley

    1 Bewertungen

    United States

    The prices they offered were much lower than what

    The prices they offered were much lower than what I had seen anywhere else, which made me a little doubtful. However, they kept their word and delivered just what they said they would. I wouldn't mind working with them again.

    1 kommentare

    Beantworten von Cj Farley

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Cj, Thank you for sharing your honest feedback! We completely understand your initial hesitation — finding prices that seem too good to be true can definitely raise eyebrows. We're glad we could prove ourselves and follow through on exactly what was promised. It’s great to know you had a positive experience, and we’d be more than happy to work with you again whenever you’re ready to plan your next trip. Thanks again for giving us a chance! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • L

    Lee Nolet

    1 Bewertungen

    United States

    The papers I got by email before my flight

    The papers I got by email before my flight said the company would be ready to help 24/7 if any issue came up. Luckily, nothing happened. Everything went smoothly. Not many firms in this field promise such constant support.

    1 kommentare

    Beantworten von Lee Nolet

    Der Kommentar muss mindestens 10 Zeichen lang sein.

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      AranGrant.com

      New comment

      Hi Lee, Thank you for your thoughtful feedback! We're so glad to hear that everything went smoothly with your trip. While we’re always here 24/7 in case anything comes up, it’s great to know you didn’t run into any issues. We truly appreciate your trust and are happy we could give you peace of mind. Looking forward to assisting you again in the future! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • M

    Michelle

    1 Bewertungen

    Gordon really helped me find

    Gordon really helped me find a good flight that fit my budget. He paid attention to details, was patient, and nice to work with. I'll definitely go to him again for travel and tell my friends and family to do the same.

    1 kommentare

    Beantworten von Michelle

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Michelle, Thanks so much for the kind words! We're thrilled to hear that Gordon took such great care of you and helped find a flight that fit your needs and budget. We'll be sure to pass your feedback along — he’ll really appreciate it! Looking forward to helping you (and your friends and family!) with future travel plans. All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • C

    Craig

    1 Bewertungen

    United States

    Had a great first experience.

    Had a great first experience. Branson was really helpful and worked hard to assist with my International Travel booking. He was quick to respond and made sure I was taken care of as a Client. I recomend ARANGRANT!

    1 kommentare

    Beantworten von Craig

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Craig, Thank you for sharing your positive experience! We're delighted to hear that Branson provided you with excellent service and made your international travel booking smooth and hassle-free. We truly appreciate your recommendation and look forward to assisting you again in the future. All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • R

    Roberta H.

    1 Bewertungen

    United States

    Emerson knew exactly what I wanted

    Emerson knew exactly what I wanted, he got to work right away and was very patient with me. I needed extra time because I’m 83, slow, and not very good with technology. Thanks a lot Emerson!

    1 kommentare

    Beantworten von Roberta H.

    Der Kommentar muss mindestens 10 Zeichen lang sein.

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      AranGrant.com

      New comment

      Hi Roberta, Thank you for sharing your experience! We love hearing that Emerson took the time to understand your needs and guided you through the process with patience and care. Booking travel should be stress-free, no matter your pace, and we’re so glad he was able to assist you. We truly appreciate your trust in us and hope to help with your future travel plans. All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • K

    Krishna Eechampati

    1 Bewertungen

    United States

    Graham was super nice, really paitent

    Graham was super nice, really paitent, and worked hard to find us great flights and a good price for our airline tickets. He took time to explain things and made sure we were happy.

    1 kommentare

    Beantworten von Krishna Eechampati

    Der Kommentar muss mindestens 10 Zeichen lang sein.

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      AranGrant.com

      New comment

      Hi Krishna, Thank you so much for your wonderful feedback! We're thrilled to hear that Graham was able to assist you with such care and dedication. His patience, attention to detail, and commitment to finding the best options for our customers truly make him a valued part of our team. We're so glad he made your booking experience smooth and stress-free. We appreciate you choosing us and hope to assist you again on your future travels! Warm regards, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

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  • L

    Lee Jaslow

    1 Bewertungen

    Patricia was fast in answering my questions

    Patricia was fast in answering my questions and booked the flights... saved some cash compared to Travelocity. This is the second time we have used Patrica... everything is fine.

    1 kommentare

    Beantworten von Lee Jaslow

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Lee, Thank you for your kind words and for coming back to book with us again! We’re so glad to hear that Patricia took great care of you — quick responses, smooth booking, and some savings on top always make for a good experience. It’s awesome that this is your second time working with her and that everything went well again. We truly appreciate your continued trust and look forward to helping with your next trip whenever you're ready. Yours truly, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • J

    James

    1 Bewertungen

    Affordable ticket prices, but the real

    Affordable ticket prices, but the real worth in dealing with them is their tailored and concierge-like service! Big thanks to Greyson for going the extra mile! Thanks again!

    1 kommentare

    Beantworten von James

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi James, Thank you for the kind words! We're so glad to hear that you not only appreciated the affordable fares but also the personalized service—it's something we take a lot of pride in. Greyson will be thrilled to know his efforts made a difference for you. He truly goes the extra mile to make travel planning feel smooth and personal. We look forward to helping you again with your next journey! Yours truly, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Ann Gomez

    1 Bewertungen

    United States

    Agent was very kind and helpful and managed to get

    Agent was very kind and helpful and managed to get us a good business rate from state to Manila. They answered all our questions clearly and made the process simple for us.

    1 kommentare

    Beantworten von Ann Gomez

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Ann, Thank you for your great feedback! We're glad to hear our agent was able to secure you a good business class fare for your trip. It's always our goal to make the process easy and clear for our travelers. We look forward to assisting you again in the future! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • D

    Di Chen

    1 Bewertungen

    United States

    Had a great time with John's help to get my ticket.

    Had a great time with John's help to get my ticket. Really like his great service! I will keep reaching out to him when I get my next ticket and tell my freinds too.

    1 kommentare

    Beantworten von Di Chen

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Di Chen, Thank you so much for your wonderful feedback! We're thrilled to hear that John was able to assist you so well and make the booking process a smooth one. We'll be sure to pass along your kind words to him. We truly appreciate your trust and your willingness to recommend us to your friends. We look forward to helping you again with your next trip! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • D

    Dan Bucatinsky

    1 Bewertungen

    United States

    LUCKY was really helpful and gave me lots of useful info.

    LUCKY was really helpful and gave me lots of useful info. He put in a lot of effort to get me the right flight and price for my business class roundtrip to Europe.

    1 kommentare

    Beantworten von Dan Bucatinsky

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Dan, Thank you for the great feedback! We’re so glad to hear that Lucky was able to assist you with finding the right flight and price for your business class trip to Europe. His dedication and effort truly make a difference, and we’ll be sure to pass along your kind words. We appreciate your trust and look forward to helping you again! Yours truly, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

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  • D

    Diane Wellman

    1 Bewertungen

    Lynx was really patient while helping

    Lynx was really patient while helping me out when our flights got cancled by the airline. He went over the airline rules and sent me a few choices to pick from.

    1 kommentare

    Beantworten von Diane Wellman

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Diane, Thank you so much for sharing your experience! We’re really glad to hear that Lynx was able to support you during a stressful moment. Flight cancellations are never easy to deal with, but it sounds like Lynx handled the situation with patience and clarity — just the way it should be. We truly appreciate your trust in us and hope the rest of your travel went smoothly. If you ever need help again, you know who to reach out to. All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • E

    Ed Jennings

    1 Bewertungen

    Jacob was maybe the most helpful person

    Jacob was maybe the most helpful person I've encountered in my travel journey. He dedicated a lot of time finding the perfect flights for us. Thank you, Jacob!

    2 kommentare

    Beantworten von Ed Jennings

    Der Kommentar muss mindestens 10 Zeichen lang sein.

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      AranGrant.com

      New comment

      Hi Ed, Thank you so much for sharing your experience! We're thrilled to hear that Jacob made such a positive impact on your travel planning. His patience and dedication in finding the perfect flights really speaks to his commitment to making things easy and stress-free for you. We'll be sure to pass your kind words along to him — he's going to love hearing this! We truly appreciate your trust in us and look forward to helping you with your future journeys. All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Ed, Thank you so much for your kind words! We’re thrilled to hear that Jacob made such a positive impression on your travel planning experience. He truly goes above and beyond for every traveler, and we’re so glad his dedication and care came through while helping you find the perfect flights. We’ll be sure to pass along your appreciation to him — and we look forward to assisting you again on your next adventure! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • J

    Jonathan

    1 Bewertungen

    Stephanie was really helpful.

    Stephanie was really helpful. She kept on top of things, e-mailed and called with many options until I found the best deal. Appreciate the effort, Stephanie!

    1 kommentare

    Beantworten von Jonathan

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Jonathan, Thank you so much for the kind feedback! We're so glad to hear that Stephanie went above and beyond to help you find the best deal. Her dedication and persistence really shine through, and we’re happy it made a difference in your experience. We’ll be sure to share your appreciation with her—she’ll love hearing this! Looking forward to assisting you again on your next trip. All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    United States

    Had a really easy experience

    Had a really easy experience. The customer service person was helpful and saved us $2,500 per ticket compared to other choices we saw. Definitely recommend.

    1 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Dear Valued Customer, Thank you so much for your kind words! We're thrilled to hear that you had an easy and smooth experience and even more excited that we were able to help you save significantly on your tickets! We truly appreciate your recommendation and look forward to assisting you again with your future travel plans. Best regards, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • T

    Tee

    1 Bewertungen

    Gordon's patience, diligence, and perseverance

    Gordon's patience, diligence, and perseverance in helping me get the best deal based on my tight preferences is what makes this experience extraordinary.

    1 kommentare

    Beantworten von Tee

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Tee, Thank you for the thoughtful feedback! We're so glad to hear Gordon’s patience and dedication made your experience a standout. He takes pride in finding the best deals, especially when there are specific preferences involved. We truly appreciate you choosing us, and we look forward to helping you again with your future travels! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

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  • S

    Shade N

    1 Bewertungen

    Lucky has been a great aid in securing my ticket.

    Lucky has been a great aid in securing my ticket. He’s consistently willing to assist and find the best deals. I strongly suggest using his service.

    1 kommentare

    Beantworten von Shade N

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Shade, Thank you so much for your kind words! We're really happy to hear that Lucky has been such a great help in securing your ticket and consistently going the extra mile to assist. His dedication to finding the best deals truly reflects the service we aim to provide. Your strong recommendation means a lot to us, and we look forward to helping with your future travel plans. All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • Y

    Yung Chuan

    1 Bewertungen

    Greyson was very helpful and helpd me

    Greyson was very helpful and helpd me identifi a great rate on a buisness clas flight from the U.S. to Australia. highly recomended.

    1 kommentare

    Beantworten von Yung Chuan

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Yung Chuan, Thank you so much for your kind feedback! We're thrilled to hear that Greyson was able to assist you in finding a great rate on your business class flight to Australia. He takes pride in making sure every traveler feels well taken care of, and your recommendation means a lot. Wishing you an amazing trip, and we look forward to helping you again in the future! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • S

    Sumanta Saha

    1 Bewertungen

    United States

    I am really happy with my latest booking with Aran Grant.

    I am really happy with my latest booking with Aran Grant. Lucky halped me find the best price for my travel to Europe. Thanks Lucky!

    1 kommentare

    Beantworten von Sumanta Saha

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Sumanta, Thank you for sharing your positive experience! We're delighted to hear that Lucky was able to assist you in finding the best price for your trip to Europe. We appreciate your trust in Aran Grant and look forward to helping you with your future travel plans. Safe travels! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • B

    Betty Hanan

    1 Bewertungen

    United States

    I have worked with AranGrant for many years

    I have worked with AranGrant for many years and my experience has always been good. My agent Henry is quick, friendly, and reliable.

    1 kommentare

    Beantworten von Betty Hanan

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Betty, Thank you so much for your continued trust and loyalty! We're thrilled to hear that Henry has consistently provided you with quick, friendly, and reliable service over the years. We'll be sure to pass along your kind words to him. Looking forward to assisting you with many more trips ahead! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • C

    Craig Chapman

    1 Bewertungen

    Curtis worked hard and did his best.

    Curtis worked hard and did his best. We decided to use travel miles in the end. I will contact you again Curtis. Thanks!

    1 kommentare

    Beantworten von Craig Chapman

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Craig, Thank you for your kind words! We’re glad to hear that Curtis provided great service and worked hard to assist you. While you ended up using travel miles this time, we truly appreciate the opportunity to help. Curtis will be happy to assist you whenever you’re ready to book in the future. Looking forward to working with you again! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

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  • J

    Jim Breuer

    1 Bewertungen

    United States

    Arianna got back to me fast.

    Arianna got back to me fast. She was really nice and made everything easy. I will keep coming back because of her.

    1 kommentare

    Beantworten von Jim Breuer

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Jim, Thank you so much for taking the time to share your experience! We're thrilled to hear that Arianna was able to assist you quickly and make everything easy for you. We’re so proud to have her on our team, and it’s wonderful to know her great service made such a positive impression. We look forward to welcoming you back whenever you need assistance with your travel plans! Thanks again for choosing us! Best regards, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • G

    George Acquaah

    1 Bewertungen

    United States

    Fast reply. Very skilled agent.

    Fast reply. Very skilled agent. Spent time to search for smooth flights to different places at the best deal.

    1 kommentare

    Beantworten von George Acquaah

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi George, We are very glad to hear that you were happy with our service and representatives. We always strive to make the booking process as smooth and efficient as possible. Looking forward to assisting you again in the future! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    United States

    Save cash on tickets and the support after

    Save cash on tickets and the support after buying was really good, highly reccomend this company for sure.

    1 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Dear Valued Customer, Thank you so much for your great feedback! We're happy to hear you saved on your tickets and had a positive experience with our support team. We truly appreciate the recommendation and look forward to helping you again in the future. All the best, Hop2 Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anthony

    1 Bewertungen

    United States

    The results were just what I was hoping

    The results were just what I was hoping for, though it took some back-and-forth with the representative, Leroy. I did feel that he was a bit too forceful at times. I understand he was trying to make a sale, but it shouldn’t come at the cost of being patient and keeping the customer happy. Still, if I were in his place, I might have been equally pushy.

    1 kommentare

    Beantworten von Anthony

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Hi Anthony, Thank you for sharing your honest feedback! We're glad to hear that, in the end, you got the results you were hoping for. We truly appreciate your patience throughout the process. We understand that booking travel requires a balance between efficiency and making sure you feel comfortable with every step. Leroy’s goal is always to find the best options for our customers, but we’ll be sure to remind our team that persistence should never come at the expense of patience and customer satisfaction. We value your perspective and would love the opportunity to assist you again in the future—hopefully with an even smoother experience! Sincerely yours, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    I dealt with Leticia to secure business class tickets.

    I dealt with Leticia to secure business class tickets. Leticia responded quickly and put in a lot of effort to find a good connection and price. Even though the ticket price changed, she ensured that the effect on me was small. It was great working with Leticia and I would reccommend her to other travelers.

    1 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Dear Valued Customer, Thank you so much for sharing your experience! We're thrilled to hear that Leticia was able to assist you with such dedication and care. She always goes the extra mile to ensure our travelers get the best options with minimal stress—even when prices shift unexpectedly. Your recommendation means a lot, and we’ll be sure to let Leticia know how much you appreciated her support. We look forward to helping you again soon! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

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  • A

    Anonymous

    1 Bewertungen

    United States

    My reservation was taken care of by agent Leroy.

    My reservation was taken care of by agent Leroy. Found a deal better than on other big websites. There was some mix-up about part of the flight. When I shared my concern, Leroy sorted it out in a day or so in a way that worked for me. I would definitly book with him again.

    1 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Dear Customer, Thank you for sharing your experience! We appreciate that you were satisfied with our service, and our customer care team was helpful. Providing excellent service and ensuring a smooth booking process is our priority. We truly appreciate your trust and look forward to helping you with your future bookings! All the best, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • A

    Anonymous

    1 Bewertungen

    United States

    I was surprised to find out that after booking

    I was surprised to find out that after booking this business class flight, 2 of the legs were downgraded and I couldn’t pick my seats.

    2 kommentare

    Beantworten von Anonymous

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Dear Customer, We understand how frustrating this situation must be, and we truly appreciate your patience. As this is our second follow-up, we kindly ask that you provide us with the details of your booking so we can assist you further. Please share your booking ID and any relevant flight details, and we will do our best to resolve this for you as soon as possible. Looking forward to your response. Best regard, AranGrant Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Dear Valuable Customer, Thank you for reaching out to us. Could you please provide your booking details so that we can verify what transpired and address any issues promptly? Alternatively, you can share more information by emailing us at [email protected]. We truly value all feedback, whether positive or negative, as it helps us improve our services and processes to deliver an exceptional customer experience. We look forward to hearing from you. Faithfully yours, ARANGRANT Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • V

    Vijendra Agarwal

    1 Bewertungen

    United States

    Frustrating, deceptive, and unfulfilled promises by Aran Grant

    Aran Grant, a Dallas based travel agency, claims to “know where and how to get exactly what our clients want.” However, based on my experience, this could not be further from the truth. I purchased ticket to India through Aran Grant, traveling on ITA in Premium Economy. The worst of Aran Grant surfaced when I faced an urgent need to change my return flight due to a medical emergency. My wife suffered multiple complex fractures in her right hand in the United States, while I was in a remote village in India. The response from Aran Grant was shockingly unhelpful, bureaucratic, and lacking in basic human empathy. It was an impersonal form letter, utterly indifferent to the urgency of my situation. With late return options offered by Alan Grant, I had to buy a separate return ticket. Upon returning to the U.S., I initiated a refund request with Aran Grant. What followed was nothing short of a deliberate runaround, lasting about four weeks. I summarize this ordeal as follows: o Aran Grant falsely assured me that I would receive a refund for my return ticket. o They initially requested a medical certificate, which I provided. o Then, they demanded a marriage certificate from the late Seventies—despite my wife’s passport clearly listing me as her husband. o Even after complying with these requests, Aran Grant refused to disclose the refund amount. o I asked Aran Grant, how often passengers fabricate medical emergencies and relationships just to claim a refund? Why is a government-issued passport, which explicitly confirms marital status, not considered sufficient proof? Given Aran Grant’s failure to deliver on commitments, I seriously doubt that Aran Grant will be my choice for future travel. I do not recommend Aran Grant to others as well considering their gross misrepresentation of the facts to the airline on our behalf. Secondly, Aran Grant offered a $50 travel voucher to be used as a discount on the next trip, “ If you reconsider your rating and support our company with a better review, the travel voucher will be validated and added to your account.” It is appalling that Aran Grant would have the audacity to ask me for a better review.

    1 kommentare

    Beantworten von Vijendra Agarwal

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Dear Vijendra, We sincerely regret the frustration you experienced while attempting to modify your return flight due to a medical emergency. We understand that in urgent situations, a quick resolution is expected and needed. Since your ticket was non-refundable per airline fare rules, we had to request an exception, which required specific documentation. While we understand this was inconvenient, such requirements are usually set by the airline, and failure to comply could further decrease the chances that airline considers the request. Regardless, we still coordinated with the airline on your behalf. Despite our efforts, the airline ultimately declined the refund. Additionally, please note that, as per the terms of use, the Travel Protection covers only the ticket holder. Despite this, with your approval, we processed a partial refund and issued a voucher as a gesture of goodwill. We appreciate your feedback and regret any inconvenience caused. Please let us know if we can assist further. Regards, ARANGRANT Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

  • T

    Tara K

    1 Bewertungen

    This company's a total nightmare!

    This company's a total nightmare! Booked tickets for a trip in November, and from March till the last minute, it was a rollercoaster of mess. Flight times changing left and right, luggage questions popping up. Two weeks before takeoff, Turkish Air drops the bomb – our tickets ain't valid! Turns out, Arangrant didn't update our tickets with the last schedule change. Panic mode initiated. Called Arangrant, got a message saying it's fixed, even got ticket numbers. But surprise, surprise – Turkish Air says our tickets are like orphans, no owners. Standby life, here we come. Frustration level 1000. Arangrant promises a fix, but only one leg of the four-leg flight gets reinstated. The supervisor pulls a vanishing act, ignoring calls and emails. Days drag on, with the classic "wait 24 hours" line. The day before our flight, Arangrant drops the bomb again – Turkish Air refused to reinstate our tickets. No trip for us. They refunded us (thanks to a credit card dispute), but with 24 hours left, had to fork out big bucks for new tickets on another airline. Arangrant blames Turkish Air, saying they "refused" to reinstate. Hold up, how did our confirmed reservations turn into a mess? Because Arangrant messed up, left us hanging for two weeks, our tickets found new owners, and we were left stranded. This experience? Beyond awful.

    1 kommentare

    Beantworten von Tara K

    Der Kommentar muss mindestens 10 Zeichen lang sein.

    • company logo

      AranGrant.com

      New comment

      Dear Tara, Thank you for reaching out. Please share your booking details so we can investigate the matter and address any concerns efficiently. Alternatively, you may provide more information by emailing us at [email protected]. We sincerely appreciate all feedback, as it helps us refine our services and enhance the customer experience. Your input is important to us, and we look forward to assisting you. Best regards, ARANGRANT Team

      Beantworten von AranGrant.com

      Der Kommentar muss mindestens 10 Zeichen lang sein.

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Über AranGrant.com

Boasting extensive expertise in business and first-class flight bookings, the Arangrant team collaborates with major airlines to secure the best ticket prices and exclusive flight deals. With a commitment to excellence, their travel advisors offer personalized assistance in travel planning, demonstrating meticulous attention to detail that ensures customer satisfaction. The wealth of insight within the team assures clients of premium services and cost-effective options. This dedication to delivering a seamless experience is reflected in the loyalty of customers who consistently return to Arangrant for their travel needs. The team's strategic partnerships and customer-centric approach position them as a reliable choice in premium flight services.

Key Details:

  • Location: The company is headquartered in Dallas, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2013.
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