Plusbay.plus

After the setup went smoothly, I tried to run payroll two weeks later, but it was stuck in view mode. I reached out for support but got no answer and couldn’t leave a message. Feeling like I was duped, I uninstalled and reinstalled, which in hindsight wasn't needed; it started working again after I entered a new product key. This key requires re-entry each time you close the program. QB support also told me Plusbay isn't an authorized seller.

The first interaction went smoothly, and I bought Pro Plus 2024 for Desktop. Used it twice without any issues. Now, our account has switched to Premier Plus 2023, and since the product number is different, I can't get a new license to update. I've been locked out since July 20 and haven't received any replies to my calls or emails from PlusBay.

I was unsure due to the other reviews but decided to buy anyway. Everything worked fine until the end when I got an error with PDFs, and I did have issues. Plusbay linked to my computer and fixed the problem. It was a new computer without the XPS app, so the issue was with my computer, not the Quickbooks link.

This company is a total rip-off. It worked fine for 2 months, then they stopped supporting the product, and now you can't log in or get a new key for QuickBooks. I've been trying to contact them for 2 weeks, but no one picks up the phone. Emails go unanswered, and their WhatsApp number is gone.