I'm giving this company 2 stars instead
I'm giving this company 2 stars instead of 1 because they did make an attempt, though it didn't amount to anything. A while ago, I had a serious situation and had to relocate, so my case became inactive. They did manage to track where my crypto went. But Binance didn't seem to care one bit, which wasn't surprising. And here's the kicker: they advise you to file a police report. Imagine explaining to your local police about your crypto stuck in another country and requesting to file a report. Good luck with that.
MyChargeBack insists they can't proceed without a police report. It's like a magical document. And they seem genuinely surprised when both the police and Binance offer no assistance. Yes, I'm a real customer. If they claim otherwise, it's false. I did have a pressing emergency that prevented me from following up for some time. But that doesn't change the fact that we hit a dead end. The initial fee is all spent, and saying they worked diligently doesn't mean much when it yields nothing, right?
I did inform them about my need to pause due to the emergency, and they were more than willing to halt their efforts and keep the initial fee. Since there's been no further communication from MyChargeBack, my contact was EVAN.
By the way, MyChargeBack also has a YouTube channel. I voiced my grievances there too.
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