Keen.com Kundenbewertungen - 78

SnowFireL is great, making me

SnowFireL is great, making me wanna come back to Keen, the platform that links us to the otherworldly. I get steady and accurate guidance every time.

Clean, reliable platform

Felt confident using the tools and satisfied with the results. Clear instructions, stable performance, and quick support when I asked a question.

I been with Keen from 2007 and let me tell you this...

I been with Keen from 2007 and let me tell you this.....a higher price by a reader don't always mean they are good......belive that.

The customer support is amazing.

The customer support is amazing. When I have a problem, they always do more than needed. I wish all supports could be this great.

Every time I speak with your team

Every time I speak with your team, they offer great advice. They are always helpful and I wouldn't think of going anywhere else.

I got amazed and cried a little after reading

I got amazed and cried a little after reading with Insights By DP. He is amazing and really cares. Simply The Best.

Support reply that helped

I opened the email and saw a direct, step-by-step fix. No fluff, just the exact steps. It worked on the first try.

Physics are really good..

Physics are really good.. Support team is very nice and helpfull.. Overall I would reccomend! Good experience

Diosa is real, you should give her a shot.

Diosa is real, you should give her a shot. many of her insights actually came true. they were about someone else, not who I was curious about, but they did come to pass. for some reason with diosa, she can't seem to connect with the "right" person for me lol. I've inquired about a few peo... but that's fine. she's still good and worth the cash. she's eerily precise.

I had a specific issue during the summer

I had a specific issue during the summer and reached out to several advisors on this platform about it. I asked them the same question: "What should I do with a girl I don’t have strong feelings for?" Half of them said yes, half said no, which left me unsure. Plus, the timelines they provided didn’t seem to line up with each other.

I consistently get great customer service from Keen.

I consistently get great customer service from Keen. I've been a customer since 2021. Keen is a really good company. What I appreciate about Keen is their concern for your privacy. Great service from Keen’s representative. I've been receiving Cassandra's love readings since 2021. I give her a rating of 1000% in quality.

Overall, it's been a good experience.

Overall, it's been a good experience. When I've had issues, they refunded my money without any problems. One thing I don't like is how some people take too long to charge extra fees, and honestly, it can be an annoying and upsetting experience. But once you find the right psychics, everything works great.

Straightforward Service, Quick Response

Navigating the site was intuitive and the intake questions made sense. I had a minor login issue that support resolved within an hour. Communication stayed professional and clear. The standout was transparent pricing before I committed.

Almost all of my time here has been good

Almost all of my time here has been good. But a few prices are out of reach. If you have 20, you’ll be careful how you use it. Fairy lady is amazing beyond amazing at 4. But Gabriel is 9. And not so great. The prices should change.

I enjoy using the platform

I enjoy using the platform; it fits nicely into my routine and gives me space to think about the readings or ideas from the advisor.

I like chattin' with Ms. Norah Jones

I like chattin' with Ms. Norah Jones... She's really nice... caring and helpful... Thanks again Ms. Norah🙏

My experience with Keen has been okay.

My experience with Keen has been okay. There are a few psychics I would suggest: Versuka18, Fairie Moon Child, and Mari Bernadette, in that order. But my latest reading wasn't so good. The psychic I spoke with was very negative and off-track. He wrongly said that the person I was asking about had a criminal record and problems with drugs—both of which are totally false. He even went as far as calling him a bad person, which shocked me, and said if he calls from jail not to help him. It felt like the reading was made up as it went on, and after checking other reviews, I saw that others had similar issues with this psychic. Because of this, I think I’m going to stop getting readings for now.

Still Having Chat Monitor Problems:

Still Having Chat Monitor Problems: I keep getting sent offline while waiting for new chats. It happens after the chat sits idle a bit. Paying bills is hard when this problem stays. C.S. is always very helpful and does the best they can. Jose showed me how to fix issues with my net extender. I also spoke with my VZ service and they helped get it sorted. But the chat monitor still acts up. I even told tech support to look at Dev Tools on the monitor because I think that is the problem. Keen works fine when it’s running right. And with all the comission and fees they charge us, the site should run much smoother. God Bless everyone 🙏✝️🙏🌺

I’ve tried lots of psychic readings over the years.

I’ve tried lots of psychic readings over the years. The site is simple and easy to use. Most psychics were polite and seemed nice during the chats. But out of all the readings I’ve done, not a single prediction came true. So…even with my own psychic beliefs, I’m left wondering if predictions are real or just made up? I hope to see some proof that spending all this money is worth it. It’s odd that Keen only lets you rate a reading for a short time. Maybe this is on purpose so predictions that don’t happen don’t get bad reviews. I probably won’t use this service again unless one prediction actually happens.

Some psychics on Keen lack accuracy,

Some psychics on Keen lack accuracy, and the app frequently disconnects during readings, leading to additional charges for reconnecting. The $25 satisfaction guarantee is limited, excluding larger fees or multiple unsatisfactory advisors. The feedback window of 7 days is impractical for assessing predictions beyond that timeframe. While some advisors show potential, evaluating accurately remains challenging due to pending timelines. Keen's satisfaction guarantee seems more like a hush-up offer than a genuine assurance, creating a less-than-ideal user experience.

Convenient, but they charge way too much.

Convenient, but they charge way too much. They added an extra fee, which is not good. Better to find a psychic and work with them. The guarantee amount is only $25, but many charge that or more per minute. Most readings need more time. If you have a bad call, you can't get much money back. They should double this amount as most readings cost at least $50.

Keen has its ups and downs.

Keen has its ups and downs. Sometimes it's effective, other times less so. You expect to talk to someone, then you're disconnected and maybe blocked by advisors. It's not their fault, but you're not notified when it happens.

This site is really pricey.

This site is really pricey. They should offer a fixed price for a reading instead of charging by the minute. The psychics aren't accurate at all. The timing is way off. Waste of money.

The advisors got mixed opinions.

The advisors got mixed opinions. I'm okay with it, but not fully. The $2.99 fee is not good, and some prices are high. Kenn should reward big spenders with motivation and money.

They are fine but they have altered a lot.

They are fine but they have altered a lot. They are doing this thing where you aren't getting all your minutes. If you pay for 10 minutes you may only get 9.

The session fee isn't great

The session fee isn't great, as I need to add money just to cover it when I use free minutes. Plus, most advisors are expensive and not worth it.

Extremely rude and unprofessional.

Extremely rude and unprofessional. It was clear he wasn’t interested in honoring the first 5 free deal! I had my questions prepared as the site suggested, and when I asked them, he got very defensive, claiming I was “testing” him with my personal queries, which was absurd! He wasted 4.5 minutes and gave a weak response. I’m glad I didn’t proceed to the paid part with him! I tried another psychic and received very generic answers, like “the chances of winning the lottery are slim.” I wouldn’t call that a “psychic answer,” would you? No! At least she wasn’t rude—she was quite nice but lacked real insight! Naturally, when I went to leave feedback for the rude one, he was gone since he didn’t make any money! Watch out! NEVER AGAIN! I’m really angry about the referral—it wasn’t honest, and the person who referred probably earns a commission for it, so... go figure! Awful service!

I had 2 readings done.

I had 2 readings done. The first one was with a really expensive reader who has tons of great reviews, so I paid a lot for her insight. After running out of money with her, I went to a more affordable reader to handle the less important questions. The pricey reader told me that my ex and I will get back together at the end of March or beginning of April. I thought the cheaper reader would say the same, but she told me that it's over and done with. Now I have two different predictions. I guess I'll see by the end of the month.

The latest introduction of a connection fee is disappointing for customers already paying substantial funds for readings

The latest introduction of a connection fee is disappointing for customers already paying substantial funds for readings. The added charge, coupled with the obligation to pay even during system issues, reflects a money-centric approach. Refunds are contingent on rating the reader poorly, raising concerns about the service's financial priorities. This shift towards increased fees diminishes the user experience, fostering an impression of financial prioritization over customer satisfaction.

I tried sessions with several readers like Shelly The Love Guru

I tried sessions with several readers like Shelly The Love Guru and Rex Fedrick. I've lost a lot of money; all these psychic websites should be shut down! These readers were the worst I've ever encountered—they're all fake! None of their predictions were accurate, and even my partner confirmed their claims were false while reviewing what these readers said to me. He said it's all just LIES, they're telling you what you want to hear.