Ford Motor Company Kundenbewertungen - 122

Let me tell you about

Let me tell you about my experience with the Ford Transit. It's been quite a ride, and not in a good way. I got this new company van, barely 7,300 miles on it, and suddenly the control module goes kaput. Now, you'd think they'd have parts ready, but no. I've been stuck with this van off the road for 9 weeks, and they say it might be another 5 weeks. Meanwhile, our fleet of 110 Renault Masters are running just fine. This whole ordeal has been frustrating, and I really regret choosing the Transit. If you're considering it, seriously think twice before dealing with this kind of hassle.

I remember when I first

I remember when I first got my Ford, I was so excited. But things went downhill fast. They promised me the world when I bought the car, but those promises didn't stick. I found out later that the car had rust issues, which they conveniently forgot to mention. Imagine my shock when my car started rusting not even a year in. It was disappointing, to say the least. And dealing with the manager was another headache altogether. Despite how much I love driving my Ford, I can't recommend it to anyone. Just too many issues and broken promises. It's a shame, really. My name is Joe Melendez.

Ford really dropped the ball on this one

I bought a 2018 Ford Escape SE from a dealer three years ago when it had 50,000 miles. Now, with just 90,700 miles on it, the engine block is toast because of coolant leaking into the cylinders. Apparently, Ford knew about this problem and never bothered to send out a recall or even a warning. I had faith in Ford to be upfront and reliable. When I reached out, they said they'd only cover the issue up to 87,000 miles. How convenient, right? It seems like they only cover it until then because they know the engines will fail shortly after. Ford really dropped the ball on this one.

Bought a 2019 Ford Escape

Bought a 2019 Ford Escape last year, thinking it was a solid deal at $20,000. Seemed in great shape, so I was pretty happy. Fast forward a bit, and I'm hit with the news it needs a full engine replacement and a new battery. The cost? Nearly $12,000! It's frustrating for a car that's not even that old. I've had Fords before and they were reliable, never gave me trouble. But this newer model's already falling apart. Makes me really question the quality of this car. It’s disappointing to see such a drop in dependability from a brand I used to trust. Anyone else had similar issues?

Man, I've had quite the

Man, I've had quite the ride with my 2015 Ford F150, and let me tell you, it's been a bit of a rollercoaster. Less than 150,000 miles on it, and I've already been to the dealer four times. Turns out, the phasors weren't getting enough oil pressure, but just enough to avoid triggering a fault code. The solution? A brand-new engine! I mean, really? I never expected a Ford to be such a one-time-use deal. It's a shame because the workers are skilled, but the engine quality just isn't there. If I'd known, I probably would've gone with a different brand. It's disappointing, really.

Man, dealing with my Ford

Man, dealing with my Ford Edge has been a real pain. I needed to change the alternator, and the way it's buried in there is just ridiculous. Seriously, who thought making front-wheel drive cars was a good idea? It's like they don't even think about the people who actually have to fix these things. Not everyone can drop $150 an hour for labor, you know? It feels like Ford's design team is more interested in boosting profits for big corporations than making life easier for regular folks like us. It's frustrating and makes me think twice about sticking with Ford in the future.

I thought it would be

I thought it would be a simple fix, just a call or an email to sort things out. But dealing with Ford’s customer service was like talking to a wall. They just kept sending emails repeating what I already knew, not really helping at all. Tried calling them, but they never picked up. It's like they forgot how to use a phone. Honestly, it felt like they needed a crash course in customer service themselves. After this whole ordeal, I’m done with Ford. I can’t see myself buying another one of their cars. This experience has left a bad taste, and I just expected so much better.

My engine needed replacing due

My engine needed replacing due to a recall that Ford had known about for over eight months. It's pretty frustrating that I had to wait nearly a year for a crucial part to be made, especially since it’s a serious safety issue. Now, my engine finally gave out, and I'm stuck covering the extra costs of a rental car since Ford only covers $42 a day while it’s being fixed. I appreciate not having to pay for the new engine, but I don’t think I should be paying anything for something that was their fault. Thankfully, I had CAA because I was out of town when it all went down.

I had a bit of

I had a bit of a rough time with Ford in Cartagena recently. Drove all the way from Corvera, Murcia, hoping to get my car serviced. I even took a day off work for this, so I was pretty invested. But when I got there, they said they didn’t have space for my car and couldn’t tell me how long they’d need it. No heads-up about this when I booked, which was frustrating. Ended up wasting my time and money, plus I lost a day off for nothing. It feels like they dropped the ball on the admin side. I really hope they sort things out so no one else has to go through this hassle.

I took my car to

I took my car to this dealership in Green Cove Springs for a simple warranty repair, thinking it would be a quick fix. It's been 10 days now, and my car is still in pieces. I’ve been calling them every day, stressing that I need the car for my son’s college run, but they keep saying it's not ready. I even asked them to just put it back together, fixed or not, but no luck. I've spoken to managers and service advisors, yet nothing's changed. Every day they say it might be ready tomorrow, but tomorrow never comes. Feeling really stuck and frustrated with their service.

Bought a 2014 Ford Ranger

Bought a 2014 Ford Ranger thinking it was top-notch, but man, was I wrong. First off, the EGR system? Total fail. Pipes corrode and send coolant into the inlet. Then the halo balancer on the manual model? Comes loose and messes up the gearbox bearing—some of which still had plastic on them. Needed a new gearbox by 190k. Was sold to me with new Japanese bearings but no Indian synchro. This thing's a nightmare. Always had Fords but this one’s a big letdown. Honestly, if you’re thinking of getting a Ranger, beware. Might be better to sell it before the warranty's up.

Got a Ford work van

Got a Ford work van for the business, thinking it would be reliable. Instead, it's been a nightmare. The DPF-EGR issues just won't stop, and the adblue problems are a drain on both time and money. Local mechanics can't even touch it because Ford locked the ECUs. It's ridiculous they charge hundreds just to diagnose and thousands for a new adblue tank. All this for a van that's only 4 years old. It's frustrating to see so many others going through the same hassle. Feels like another one of those green scams. Definitely won't be getting another Ford van again.

Man, Ford really let me

Man, Ford really let me down. Bought a new car and after just six months, the AP module started acting up. Back then, they said it should be fixed under warranty, but the part was on back order. I moved cities and took it to two different places, a total of five times. They kept messing around, claiming they were "updating" it but only made it worse. They refused to replace it even though that was the original recommendation. Now, it's out of warranty, and they finally admit it needs replacing and want me to pay full price! Seriously, Ford? So disappointed!

I have to share my

I have to share my experience with my 2021 Mustang Mach-E, and it's been a real disappointment. The car started showing rust on the doors, and the paint on the roof began to peel. Even the driver's seat leather is cracking already. I mean, I expected way better quality. And don't even get me started on the service. Tried getting these issues fixed, but Ford's customer service just doesn't seem to care at all. Felt like I was talking to a wall. For a car that's supposed to be premium, this whole experience has been anything but. Really regret this purchase.

Bought a 2023 Bronco Sport

Bought a 2023 Bronco Sport and at first, I was pretty happy with it. But living in a snowy area, I've noticed some issues. Ice tends to gather on the felt in the wheel wells and under the chassis. It builds up to the point where I end up dragging around chunks of ice, which isn't great. I skipped on the optional undercoating when I bought it, and honestly, I don't regret it. After looking into it, seems like undercoatings don’t really help with ice or snow buildup anyway. Maybe using something like Sno-Flo would be a better solution for this problem.

Man, I'm so frustrated with

Man, I'm so frustrated with my truck's Sync 3 system after the recent update. It used to remember what I was listening to before I turned off the engine, but now it defaults to some AM radio station full of static. Every single time I start the truck, I have to reset it. I tried contacting Ford for help, but after waiting over an hour on chat, I got nowhere. This issue came right after struggling with another update to fix the black screen of death that showed up every time I started the truck. Seriously, Ford, why can't you get these updates right?

Just got my 2021 Mustang

Just got my 2021 Mustang Mach-E and it's already causing headaches. It's done just 40k miles, bought it barely over 3 months ago. Now, the brake assist is stuck and the car won't budge from my driveway. Ford insists it's not a recall issue despite loads of people online having the same problem. The local Ford dealership in Bolton says I need to cough up for the recovery and then another £147 for diagnostics before they'll even tell me how much more I'll have to pay to fix this known issue on their product. Feeling really let down by Ford right now.

Seriously, give Ford a miss if you don't want a nightmare on wheels

I grabbed a 2018 Ford Escape SE with 50k miles, thinking I was making a smart move. Paid around 19 grand for it. Fast forward to 90,700 miles, and bam! "Coolant intrusion to the cylinders" hit me like a ton of bricks. The engine was toast. Thought Ford had my back, but nope. Since I was just over their 87,000-mile limit, they washed their hands of me. No help, no nothing. I had to fork out 30k to settle with the bank and get a new ride. Felt like betrayal from a brand I trusted. Seriously, give Ford a miss if you don't want a nightmare on wheels.

I bought a Ford Expedition

I bought a Ford Expedition with a moonroof, and while we were on vacation, the glass just shattered outta nowhere. It was terrifying! The glass fell on my kids, and they were so scared. We hadn't even driven it 3k miles yet. Took it to get checked out, and they said a rock hit it. But I swear, nothing hit the glass! I found out later that Ford is getting sued for this exact issue with their panoramic glass shattering unexpectedly. Super disappointed with Ford – this is my first and definitely my last time buying from them. Terrible experience.

I was promised my new

I was promised my new car would be ready in 2-4 months, but it's been over 11 months now. Every time I ask for an update, they just push me to the dealers, who obviously have no hand in building the car. Tried contacting Ford’s online help, but they just told me to speak to the dealers again. It's like they’re playing a game of hot potato with my concerns. It's frustrating how little they seem to care about their customers. Feels like they're just passing the buck and no one wants to take responsibility. Not the experience I expected at all.

You won't believe what happened!

You won't believe what happened! I was driving my Ford, and out of nowhere, the car just shuts down right on the highway. Heart-pounding moment, I tell ya. Turns out, it was a recall issue. So, I called up Ford, hoping they'd help me out. But guess what? The person on the line didn't seem to care much, and nothing got sorted. Felt like such a waste of time. I mean, as a veteran, you'd think they'd have a bit more concern. But nope. That experience was enough for me. Ford just lost a customer for life. Never touching their cars again.

I usually buy parts for

I usually buy parts for my Ford online, always from Ford dealerships. Recently, I got a defective part and tried to contact Ford Kansas City HVC. Guess what? No working phone number, no email, nothing. So, I called Ford's main customer service, thinking they'd help. But nope, they didn't have the dealership's contact info either. I mean, how does that even happen? Total waste of time, and their customer service is seriously lacking. So frustrating! Can't believe a big company like Ford can't manage basic communication.

I was driving my 2022

I was driving my 2022 Ford Transit on the highway, and suddenly, out of nowhere, the brakes completely failed. It was terrifying! The van only had 35,000 miles on it. I found out later that the timing belt corroded and messed up the vacuum pump. After looking into it, I discovered that loads of people have had the same problem. It's shocking that there hasn't been any recall or alert about this dangerous issue. Why haven't they fixed this? It's a serious safety risk that Ford needs to address immediately.

Dropped my car off for

Dropped my car off for a recall and to fix the hand brake and replace lug nuts. Next day, they call saying nothing's been done yet. So I go to pick it up, only to find it's still in the shop cause they just started working on it. Waited around, and then they hit me with a $180 bill just for diagnosing the hand brake, didn't even fix it. Are you kidding me? Total rip-off. That place is a joke, and the advisor was absolutely useless. No way I'm going back there. Feels like a total scam. Avoid at all costs!

As a long-time Ford customer,

As a long-time Ford customer, I'm genuinely upset to hear they're cutting back on their DEI programs. I always thought they stood for diversity and inclusion, which is super important to me. Now, I'm seriously thinking about taking my business elsewhere. And honestly, I can't keep this to myself. I'll be posting about it on my professional Facebook page, where I've got over 12,000 followers. Folks need to know about this stuff. Fingers crossed, Ford rethinks this decision soon because it really matters.

I ordered a Ford Bronco

I ordered a Ford Bronco Wildtrak and was excited when it finally went into production. But then it got pulled for a Quality Check, and that’s where the problems started. Four months went by, and I heard absolutely nothing. I kept asking for updates but got zero answers. It’s been really frustrating and honestly, if you're thinking about ordering a Ford, you might wanna think twice. The lack of communication and the wait is just too much. Not worth the hassle, I’d suggest looking at other options.

I got a new Ford

I got a new Ford recently, thinking it’d be a great investment, but it’s been just one issue after another. The engine doesn’t run smoothly, it keeps sputtering, and the transmission slips all the time. I thought maybe customer service would help, but they’ve been no help at all. Really frustrating, especially considering how much I paid for it. I was hoping for something reliable, but instead I’m stuck dealing with constant repairs. Feels like I’ve wasted my money and time.

Bought a fast charging adapter

Bought a fast charging adapter from Ford for my 2021 Mustang Mach E ages ago, but still nothing. It’s been nearly 6 months and they keep saying they don’t know when it’ll arrive. Honestly, it's been a nightmare trying to charge the car. Most charging stations in the USA need this adapter, and without it, the Mach E is practically useless. Feeling pretty frustrated with the whole experience. Wish I had gone with a Tesla instead, at least their charging network is reliable.

Really disappointed

Bought a Ford, thought I got a good deal with just 73,000 miles on it. But guess what? Transmission totally went out. Did some digging and found out it's a common issue with automatics from that era. Reached out to Ford, hoping they’d step up. Nope, they refused to help. The repair costs are so high, it’s not even worth fixing, and now I’m left with no choice but to scrap the car. Really disappointed. If you're thinking of getting a Ford, seriously reconsider.

I wanted to buy a

I wanted to buy a new Ford Kuga, so I filled out my details on their form. Got a call from a Ford garage and they took my info. Was pretty excited to get things rolling, but then... nothing. I waited for a call back. Days turned into weeks, and still no word. Kinda feeling like they forgot about me. All those Ford ads I keep seeing, guess they're for someone else.