DiveRightinScuba.com Kundenbewertungen - 9

I understand I'm not getting a bronze plaque with my name on their wall

I was pleasantly surprised by the creative and humorous response I received to my order confirmation. While I understand I'm not getting a bronze plaque with my name on their wall, the lighthearted and clever approach to a typically mundane email put a smile on my face and made the transaction feel more personal and enjoyable. It's these small touches that can make a customer's experience memorable and positive.

I never bought from DRIS before

I never bought from DRIS before, but they had regulators I needed. Placed my order after hours. Next morning got email saying regs weren't in stock but on order, arriving in 5 days. Asked if delay was fine. Not urgent for me, but if it were, they'd saved my skin! Not what I expect from a store. Pleasantly surprised, genuinely impressed, truly grateful. Won't be my last order!

The communication and follow-through

The communication and follow-through from DMOOSE were excellent. Despite encountering an availability issue, they efficiently handled my unexpected request to delay delivery for a few days. The products arrived precisely as I had requested, and I'm very satisfied with my purchases.

DRIS consistently exceeds my

DRIS consistently exceeds my expectations when I need scuba diving items that are not available at my local dive shop. Mike and the crew at DRIS impress me with their knowledge and operational insights about the products I inquire about. Thanks always for the exceptional service!

The BCD buying process was smooth and pleasant.

The BCD buying process was smooth and pleasant. There was a minor factory problem with the BC, but the DRIS team quickly got in touch with Hollis and resolved it. Tim and the team went the extra mile. Their customer service surpasses that of others.

The company is great.

The company is great. Very skilled, they really understand the market and the best dive spots. Their equipment is in good condition, and they make sure to treat everyone right, provide excellent guidance, and make sure you have fun during your dive.

Great shop

Dive Right SCUBA is a great shop to work with. They helped me with the gear I needed and I'll be buying more gear from them again. They had good knowledge and helped me make the right decision on the gear that's most important. Thanks again!

The customer service was

The customer service was really great. They made sure I got the right equipment and kept me updated on another order. Their team members are fantastic.

They had good knowledge

They had good knowledge and helped me make the right decision on the gear that's most important, definitely a great shop to work with. Thanks agian.