TravelJunctionus.com

I stumbled upon this site through Skyscanner, attracted by their seemingly competitive ticket prices and notably shorter layover times. Initially, everything appeared to be smooth as I received a confirmation email with my booking details shortly after attempting to purchase a ticket. However, my enthusiasm quickly waned when, just 15 minutes later, I received a call from a representative informing me that my flight wasn't actually booked, and I was placed on a waitlist. The conversation took a frustrating turn when the representative insisted on offering me a ticket at a significantly higher price, claiming it was a great deal at $2200. I firmly reminded him that the original price was $1200, and my confirmation clearly showed a successful booking. Despite my attempts to clarify, he insisted I was mistaken and accused me of not listening. In a bid to resolve the issue, I requested to speak to a supervisor, only to be informed that none were available. Instead, I was offered the option to be placed on a callback list. To my surprise, the representative then claimed to secure a ticket for $1800, emphasizing that it was a bargain compared to higher prices on other platforms. Skeptical of the sudden price change, I informed him that I had checked other sites with similar prices but longer layovers. Frustration peaked when the representative insisted on charging a cancellation fee, despite earlier acknowledging that the booking didn't go through. I promptly declined the offer, stating my intention to purchase a ticket elsewhere. The unsettling encounter led me to contact my credit card company immediately, expressing my concerns about what seemed to be a potential scam. This experience left me questioning the reliability and transparency of this company's booking process.

Just returned from my vacation, having booked my tickets through Travel Junction. Upon making the ticket purchase, I noticed that the confirmation wasn't immediate, and my credit card wasn't charged right away. It turns out that the initial transaction only reserves the tickets, and the quoted price is subject to change. While the final price differed slightly from the original quote, it wasn't a significant difference, and the new price remained competitive compared to other options. I appreciate the assistance I received from Rene and Chris in resolving any issues that arose. One aspect worth noting is that their phone number is not registered and is flagged as a fraud number when they call you. It would be beneficial for them to officially register their phone number as Travel Junction to avoid any confusion among customers.

I bought a ticket from Lagos to Accra Ghana on 3/26/2024 through their website. The round trip cost $242.80. I paid with my credit card and got a reservation number via email. Shortly after, they called to say the outbound flight had no seats and wanted to upgrade me for $99 more. I said no and insisted they don't charge my card. They said the ticket was non-refundable. I managed to stop the charge on my card. Avoid this website. They offer low prices but then push you to pay more.

I recently engaged with a customer service representative, and I must say, they exhibited commendable assistance, going the extra mile to address my concerns. The representative demonstrated patience, expertise, and maintained a professional demeanor throughout our interaction. They adeptly elucidated the situation, presenting customized solutions aligned with my particular requirements. I appreciate their commitment to delivering noteworthy customer service. Thank you.

I’m really pleased I chose this travel agency. Brian Myers was truly AMAZING! He was very patient, friendly, and supportive. I’ve never had better customer service from any other agent. I’d definitely book another flight with him!

The company's alright, I guess. I rang the number they gave and wanted to check if the agent named Nicholas is real. Had a weird vibe while sorting out baggage stuff on the phone. Just wanna be sure I'm dealing with a legit outfit.

I recently had the joy of organizing a getaway with TravelJunction, and I must say it was an utterly delightful experience from the beginning to the end. The caliber of service offered by their team was commendable.

Brian was really helpful and did a good job for me. When the ticket didn’t go through, he managed to get a full refund for me. It's workers like him that will make me come back to your company. Thanks again, Brian!

Travel junction was quite good. I booked my tickets online, and got them fast. I was unsure at first, but reviews online helped. Got the best deal. Can't say about the travel experience yet, but booking was fine.

Good experience, no complaints. They corrected a mistake with my tickets and explained the issue well. Sam Miller was helpful and patient. I can't complain about the quick and efficient service he gave.

Georgy was very helpful with his assistence in purchacing my tickets. Unfortunatly I was unable to attain the original deal online however He tried his best to get me the closest to the original deal.

I am very pleased with the support, training, and friendliness of Miss AMORA. Her experience is evident, and she can solve any issue. I commend her and thank her for her help.

The company's website is straightforward to navigate, with no surprise fees lurking about. They've designed it to double-confirm all your details, ensuring accuracy.

I book my flight through traveljunctionus. It was quick and fast. I noticed my flight itinerary has the wrong month. I call them back and it was fixed quikly.

Sam was really helpful and showed what good customer service is all about. He took the time to answer my questions and made sure I understood everything.

Found some great deals on flights! All the booking info arrived in under 48 hours. I'm planning to book here again! Much appreciated!

Travel Junction has been quite good in my experience. Their agents were helpful and communicated well with updates on flight status.

It was a bit hectic making my flight reservations, but in the end, all went well. Thanks to Eric Bishop, he was really grate.

I've booked from this travel agency few times. They're very helpful and prices are very cheap too. Staff is very helpful too.

My experience with Travel Junction was nice. The agents were helpful and kept me informed about the flight status.

Initial experience, definitely will use again. Good service, quick response, excellent service by Sam miller

fake scam prices stay away they will change the price asking more money or cancellation fee 200$ stay away

Sam was so much help. His customer service is what customer service should be. I say try this company.

The company is very friendly and provides honest guidance. They addressed all my inquiries accurately.