TheTravelMakers.us

I am happy to share my great experience with Nicole Brown, who was my travel agent. From when I reached out to her, Nicole showed a high level of professionalism, attentiveness, and expertise that really went beyond my expectations. Nicole's commitment to making sure every part of my travel plans was perfect was clear in every interaction we had. She understood my preferences, needs, and budget, and then went above and beyond to create a customized itinerary that fit perfectly. Her attention to detail was impeccable, making sure every part of my trip was carefully planned and carried out. Whether it was finding the best flight options, arranging accommodations that went above my expectations, or giving valuable advice for activities and excursions, Nicole's commitment to excellence was clear in everything she did. What makes Nicole stand out is her genuine love for her job and her dedication to making sure her clients have the best travel experience possible. Her friendly attitude, proactive communication, and willingness to go the extra mile to accommodate any requests or changes made the whole process easy and stress-free. Because of Nicole's expertise and personal approach, my trip was amazing, and I can't recommend her enough to anyone needing a travel agent. Her professionalism, honesty, and dedication to delivering great service make her a real asset, and I'm excited to trust her with all my future travel plans. Thanks, Nicole, for your amazing help and for making my travel experience truly unforgettable!

I booked a flight through this company for a friend, but unfortunately, she had to cancel due to her fear of flying. The agent, Jaden, whom I initially booked the flight with, was unhelpful when I tried to cancel just four hours later. The company claimed it was non-refundable and lacked a 24-hour cancellation policy. The customer service experience was dreadful, with multiple hang-ups by the supervisor. Moreover, reaching them was challenging, as the customer service number led to a voicemail that never returned calls. Communication was also an issue, as some representatives did not speak English well. I strongly advise against booking with this company to avoid potential issues and suggest considering alternatives like CheapOair. It's disappointing to feel misled by a company that appears to engage in questionable practices, such as using personal credit cards for bookings to prevent customers from receiving airline credits.

Experience excellence unexpectedly! Thinking I was calling my usual airline ticket service, I ended up connected with The Travel Makers—a pleasant surprise. Nicole Brown, epitome of professionalism, assisted with last-minute flights for my father's funeral. Despite initial reservations, Nicole patiently spent an hour crafting a perfect itinerary to fit our tight schedule. Her dedication and empathy were unmatched—she even shared her direct line for future assistance. Thanks to Nicole, what began with hesitation ended in complete satisfaction. Count me in for all future flight bookings!

I booked a ticket online for $380, thinking that was the final price. However, shortly after, I received a call explaining that this amount only secured the seat, and I needed to pay an additional $400 for the ticket. I mentioned that the website displayed a different price, but was told it hadn't been updated. Despite being offered a better deal compared to the airline's price, I requested to cancel. Initially, I was informed that cancellation wasn't possible due to the economy/basic fare. After some discussion, they agreed to cancel without a fee as a one-time courtesy.

Niel K, you rock! Dealt with some flight booking drama for myself and my crew, but Niel was on it like a pro. Initially, there was a mix-up with my guests' return flights, set for Nashville instead of Memphis. I hit up Niel and others, and while it took a bit, Niel hustled to get it sorted. Had to wait a couple of weeks, but after some back-and-forths, the issue got fixed. Kudos to Niel for pulling through!

Looking for stress-free travel booking? Look no further! The Travel Makers made my trip planning a breeze. From their top-notch customer service to easy online booking, every step was a pleasure. They even checked in after my trip to ensure everything was perfect. Now, I wouldn't trust anyone else with my travel plans. If you want hassle-free booking and great deals, The Travel Makers is your go-to choice!

Jason and Charles provided assistance, yet Delta's strict policies adversely affect customers. My name was misspelled on a ticket, resulting in a $355 fare increase due to rate changes. This experience is unreasonable. Despite Jason and Charles' efforts to rectify the error, a resolution proved elusive. Awarding 4 stars as a nod to their assistance, but future engagements with Delta are to be avoided.

They are a total scam! Never submitted a ticket and they tried to charge me 1500 after the initial purchase was 450. Total scam!!! Stay away! Even though the reservation was in less than 24 hours they say I would lose my money! Very rare policy specifically when no ticket has been issue and is less than 24 hours. Horrible customer service! Very rude people no help at all.

I asked KENZO about a trip from San Francisco to Santa Fe. He did lots of research and gave me info about availability, safety, options, and price. He helped me with all my questions. My wife couldn't make it on time, so we had to delay the trip. But having someone like KENZO around will be useful when we can fly south. He's a great representative for you. Thank you.

Found ticket on their that is 50% less went ahead and booked Got a call in 10 minutes saying this flight is not available and I need to pay 300% of the price ! Asked to cancellation because they could not honor the advertised price and they said the penalty is $75 !! After warning them that I will report this to law enforcement they agreed for free cancellation

Nearly fell for a scam! Saw a ticket on their site for half off, so I booked it. Got a call right after, saying the flight wasn't available and I'd have to pay 300% more! Requested a cancelation because they didn’t honor the advertised rate, and they said it would cost $75! After I threatened to contact authorities, they agreed to cancel for free.

Deceptive practices. Advertised prices are misleading, and confirmation is delayed after obtaining credit card details. Cancelling was a hassle, requiring persistence with multiple agents. Astonishingly, they proposed a cancellation fee in exchange for a favorable review. Opted for a different platform, wary of potential misuse of credit card information.

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Mike Miller from Reservations initially gave me some unhelpful rate info. I took a moment to figure out my next move. Then Mike called with great news - he managed to lower the rate by 50%. I was really surprised to get a call back. Mike and I worked together to secure a room for this weekend at a fair price. For excellent service, ask for Mike Miller.

They offer to you a price. Once you give the CCredit Card details and pay for it, they tell you the ticket now is the double. You have to decide if paying the double for the ticket or pay them $120 for cancelation fee. They are "kidnapping" your credit card number and "blackmail" you with that. DON'T BUY ANYTHING HERE!!!!!!

Booking my flight online from Canada with a USA credit card was a challenge. Charles, the customer service representative, eventually succeeded after multiple attempts. His persistence and resourcefulness made the process manageable. The overall experience was satisfactory, and Charles demonstrated commendable assistance.

I live in another state and bought a ticket for my son. I was really unsure if this was even legit. However, Howard calmed my fears and made sure my son got his ticket in plenty of time to catch his flight. Thank you, Howard, you're the best. Hope to work with you in the future.

Veronica (supported by her supervisor Jenny) helped me buy a seat with extra leg room for a resonable price. She called me back when my phone dyed. Also was avaliable on a Sunday morning to enquire about lufgage allowance, which United Hotline said was not in booking.

After paying for my reservation and having my e-tickets, I received another email with the paid quote again. I called multiple times to 1 646 586_5047 but got different answers each time. It was a challenging experience. Thankfully, Alicia assisted me in the end.

They really help me to find a good price for my tickets and take their times with me, have a good patience. Ray Romero take his time with me to book my tickets and Mr Pedro Mendoza called me to make sure everything is good and if I am satisfied of everything.

Olympia is one of the best custumer service representative. I am very satisfied with her job & effort she did to help me solve my issue & I am give her top rating I highly recommend & request that she gets a raise on her job pay thank you May God Bless You

Jeremy helped me with my flights on Southwest Airlines' website today. After I booked, SW tried to up the price on me. I had a frustrating morning with hang ups and tough talks. Jeremy made sure my booking was confirmed. I really liked his help.

Big shoutout to Walt, the travel guru! This dude is the real deal – went through a ton of date and flight combos like a pro. Super friendly, polite, and patient through it all. If there's a gold star for travel experts, he's got it!

Caught in a bind after missing an Emirates flight, Jerry at TravelMakers came through. He was accommodating and efficiently resolved the resulting issues. A reliable figure, making TravelMakers a solid choice for travel assistance.

Veronica from customer service was really great. She was clear and kind. She made things right after two other calls with mistakes. She also went out of her way to book my flight again, which made me feel happy and relieved.

Carolyn woz vary helpful. She helped me by confirming that my Son & his wife & baby were safe on the plane. I was worried because i hadnt heard from them. Thankyou Carolyn for the Excellent Service! :)

Anne K provided great assistance today. She cleared up my confusion about the website, making it simpler for me to find improved flights and grasp my previous selections. Her help was significant.

Gus was fantastic. He really took the time to solve my profile problems and went beyond what’s usual. He sorted out my reservation, fixed my profile, and applied my travel credit. Thanks Gus!

I'm really thankful to Nicole Brown for her invaluble assistance. Not only did she help me find the best price, but she also showed remarkable patients and understanding. 10/10

Richard was very helpful in changing our flight for upcoming trip to New Orleans. I really appreciated his effort in checking all of our options and we are very satisfied now.