LensPure

My experience with this company has been extremely disappointing. Unfortunately, my order faced a significant delay, and to make matters worse, the customer service provided no helpful solutions. Although they initially offered a full refund for the inconvenience, I was ultimately denied the refund. This lack of consistency in their promises and actions has left me thoroughly dissatisfied with the overall service. It's disheartening when a company fails to fulfill its commitments and leaves customers without a resolution to their concerns.

I'm incredibly disappointed with my experience with this company. Despite placing an order for lenses, I never received them, and to make matters worse, there was absolutely no communication regarding the shipping status. What's even more frustrating is that I never received a refund for the shipping costs, compounding the overall dissatisfaction with the service. This has been an incredibly frustrating and unsatisfactory experience, and I would caution anyone considering using this company to think twice before making a purchase.

Ordered contacts on November 12th, and it's currently December 13th, but unfortunately, I'm still without them. It seems there was a hiccup when I provided my PO Box information. Somehow, the company misunderstood the need to leave the package at the post office, resulting in my package making its way back to Canada. Despite my PO Box being equipped to handle packages, it appears there was a bit of confusion on their end. Frustratingly, it feels like they can't quite get their act together.

I got an email saying they only had half my order, which was okay. I replied to cancel but got no response. I tried twice online, still no luck. Then suddenly got a shipping confirmation. Communication and service seem poor. I'll use the contacts when they arrive, but won't order again. It's frustrating not getting any acknowledgment for my messages.

LensPure handled my shipping issue well. It wasn't their fault. A previous company also had this problem, and they sent a replacement. My order didn't move for a week by tracking. When I contacted them on delivery day for next steps, tracking updated and my order came closer. LensPure noticed this and gave me a discount code for later.

Easy to deal with and made transactions smoothe without any hassle. All I needed was the information required to make the transaction. The prices are good also. Based out of Canada and the products are aquired locally and did not take too long to get through customs. Will have a repeat customer.

I bought from Lense Pure and I must say, they are a great company! They provided very quick shipping and their products are high quality. I am really pleased with my buy and will surely come back. Thanks, Lense Pure, for your fine service and goods!

First, the shipping got lost, but it was USPS Canada fault, not theirs. The custumer service carefully looked into the case and sent a new shipment for me. Thank goodness. Customer service was very kind about it.

They was very quick in repling to my emails, and the prices was reasonable. It took a bit long for the shipping tho, it came from British Columbia to US, it took 12 days in total. But I will buy from them again.

I placed my order without having my RX with me. I chose my regular items and received them quickly. Exactly what I needed. Appreciate the assistance, especially with the free shipping and discount.

My last experience was really good since the delivery was fast, I got what I asked for, the items were packed nice, and I loved that I didn't have to upload my contact lens prescriptiion.

Saved me effort & kept my wallet safe! When docking my EG-Vulk3 in my ship's storage bay with 1.57mps gravity, I saw that using these contacts really reduced the damage it gets!

Placing the order was simple. My items arrived quicker than I thought they would. I am 100% pleased with the products. I will stay a loyal client for good.

I have been a customer with you for a while and have not had a poor encounter. Every order I placed has arrived as expected and on schedule. Thanks.

Good experience! My contacts come on time and are exactly what I ordered. I also got an email to track my package via USPS. I highly recomend them.

I appreciate not needing an optometrist’s prescription, the price is good, and delivery is fast. I’ve been a customer of lenspure for many years!

My contacts shipped quick and I received them fast. I appreciate the service. The website was easy to navigate and input my information.

That company was really good with checking back when I got the wrong stuff and wanted to send it back. Their service was great.

Ordering replacement contact lenses is so easy and convenient! The prices are fair and they come pretty fast! Awesome service!

I've placed two orders with them so far. Fast delivery, same item I'd get from my eye doctor back home. Very good servise.

My encounter with LensPure was good. Contacts were cheap and arrived quickly. I'll stick with LensPure for buying lenses.

My order arrived fast, just as they said. The lenses matched my prescription, and all went well. I'll surely order again.

Знову, здавалося, що це надто добре, щоб було правдо..Недорога та швидка доставка. Тепер використовуватиму цей сайт!

I'd like to thank LensPure for sendin' everything very quick. The lenses came really quick too. Thanks for your work.

As normal, the contact lenses I ordered came on time, they were exactly what I wanted. Lens Pure are the very best!

Super simple to place an order. Quick delivery. The item was just what I needed and the cost was excellent.