ValorFitness.com

The engineering mechanics of the machine are off. As a person of normal stature, I found the arm pad requires modification for correct elbow rotation. Additionally, the gear sprocket and handle connection point need further engineering. It's worth noting that the machine is Chinese-made. Considerations for design improvements are recommended before achieving optimal functionality.

I bought a stretching machine, and the rubber handle was cracked. I reached out to Valor, and they sent a replacement in a day or two. I appreciate Valor for fixing the problem. The person who helped me was really good. I sent them the broken part, and they kept me updated through emails and a tracking number. Thanks for your good service.

I was thoroughly impressed with Mr. Ivan Yang from Valor Fitness for his prompt response to my request for a replacement part. Despite it being a small plastic cap, he took the time to update me on its status. The part arrived in just three days, showcasing exceptional customer service and efficiency. Highly commendable experience.

I bought this item again at the same price I paid before. But it's not what I expected. It's smaller and doesn't work as well. And the picture on the website is different from what I got.

Came fast, packed good, easy to set up, works good. The bench is comfy. The bend in the press feels natural. No problem on my shoulders. I can focus on my chest with this machine.

Great products. Had a shipping problem with a past order and the support team was quick to answer all my questions. I've bought many items since and plan to keep doing so.