Joyous Team

This program seemed like a good idea, and I was excited to try it. I had already been approved for IV treatments before, but I was worried about triggering a manic episode because of my bipolar 2 disorder. Microdosing seemed like the best choice to help with that. However, my experience with their healthcare person was not good. Especially when it came to managing my medications. I felt like they didn't trust me when there was a mistake in my medication list, even though I had updated it to show that I wasn't taking certain medications anymore. And even though I had been taking a low dose of Adderall for six years with regular medical check-ups, they didn't believe me when I said I didn't check my blood pressure every day. I didn't need to because I had records of every blood pressure test I'd had. I understand needing a letter from my psychiatrist to get a low dose of Ketamine, but asking for more medical documents and proof of my condition felt unfair. It made me feel like they thought I was lying about my diagnosis and medications. I can't recommend this company because of how they treated me. Dealing with depression and anxiety is hard enough without feeling like you're being interrogated just for trying to get help. This is why people are scared to talk about their mental health problems openly, because of stigma and punishment.

My experience with Joyous and their ketamine treatment left me deeply disappointed and concerned. I had high hopes for this treatment, but the way it was handled was far from satisfactory. Shortly after taking ketamine, my anxiety spiked significantly, which was unexpected and distressing. In response, I diligently reported my concerns during my daily check-ins. However, my attempts to seek help and understanding were met with a frustrating lack of support and empathy. The responses I received from Joyous appeared to be generic and automated, failing to address my specific issue. Despite detailing that nothing else had changed in my life and that I had followed the guidelines by not consuming caffeine near the medication, the responses remained unhelpful and didn't offer any insights or solutions. Given the increased anxiety I experienced as a result of the ketamine treatment and the inadequate support I received, I made the decision to discontinue it. Feeling worse and unsupported in such a situation is not only counterproductive but also potentially harmful. Joyous must make significant improvements to their customer care and transparency to ensure the safety, well-being, and satisfaction of their patients. The current state of their care team falls short of the standard one would expect in a healthcare context.

Joyous truly changed my life. I was struggling from anxiety after the traumatic loss of my late husband. It was greatly affecting my relationship with my current husband. I would have obsessive, intrusive worries about my husband - constantly afraid of being left alone again. I didn’t want to take SSRIs or anxiety medication because of past negative experiences. Joyous not only helped to change my thinking patterns, but I also began exercising regularly & consistently, which I had never been able to keep up with. I took piano lessons for a full year and kept learning and improving. Overall Joyous helped with my mental health, relationship, self-discipline, and self-esteem. After a little over a year on 100mg, I’ve decided it’s time to get off of ketamine. I am grateful for the immense change it has brought into my life - it has really turned me into a believer. This is NOT a sponsored review, I’m just really passionate about my results.

I was on this "treatment" for about 5 months, the company charged me $129 for my last prescription, then i canceled my subscription. They did not send me the last shipment, which they charged me for, and refused to offer a refund and gave me a bunch of BS about how the charge is not only for the medication, but for the "daily check ins", which amount to automated texts that ask how you're doing every day. I couldn't give a rat's ass about their very automated "check-ins", the whole point of this service was to receive medication. So I was charged $129 and received NO product, and they aren't offering a refund. This company is a SCAM, impossible to talk to a real human, and horrific customer service. I am now working with my credit card company to file a complaint against them, but I am warning anyone--- Do NOT do business with Joyous, they are a terrible company, and they will try to rip you off. Horrible.

I found it very, very hard to deal with Joyous as a company. They cancelled appointments with my provider, then told me that because I was ONE MINUTE late to the rescheduled appointment, my provider left. At another time, my provider failed to show up for my appointment at all. So, yes, I saw some improvement in my anxiety symptoms (though not in my depression symptoms) but the company made it nearly impossible for me to continue taking it! And after all of the screw-ups with my appointments, I started to lose confidence in Joyous. They are dispensing a very potent, potentially dangerous substance and they just don’t seem to take that seriously. If you can’t wait 1 minute for a patient to get to her appointments, you might just be an online pill mill. I would look elsewhere (Mindbloom) for ketamine therapy. Joyous is too scattershot, inconsistent and unprofessional.

Unlocking peace of mind was unimaginable until I discovered low-dose ketamine treatment. This revolutionary tool isn't your typical fix-it-all pill. Picture it more like a guiding compass through your darkest moments, revealing the path to untangle mental traps you never thought you'd escape alone. Before diving in, find a therapist who truly understands your journey or at least clarify what you hope to achieve. Trust me, it's worth the preparation. Joyous offers affordable and reliable service, not flawless but genuinely committed to your well-being. They've got your back, ensuring everything's sorted via a patient dashboard that keeps you informed and in control. After six transformative months, I bid farewell to treatment with newfound clarity and peace. Here's to hoping Joyous continues to thrive, because this isn't just treatment—it's a lifeline.

Looking for a breakthrough in managing your depression? Consider this: I was hesitant about telemedicine for such critical care needs, especially for someone with suicidal thoughts. But after a year of ketamine therapy with Joyous, I'm glad I took the leap. While I still rely on antidepressants, the difference is profound. I've gained clarity and resilience against negative thoughts, thanks to their personalized approach. The improvement started within weeks and by three months, I felt remarkably better. Continuing treatment was straightforward, with careful guidance on tapering off. Joyous respects your journey, offering flexibility and trust in finding the right dose. If you've struggled with traditional antidepressants, give ketamine therapy a shot. Joyous made my path to recovery clear and empowering—it could do the same for you.

Horrible Company. Making a profit off of sick and desperate people. Ive had alot of ketamine in my life and this had ZERO effect on me. I question what it is at all honestly. Then after I cancelled and only received ONE month of medication they continued to charge me for 5 months after. Even if they don't send you any more ketamine you will be charged 130$ for ever. I had to file a complaint with my bank and they still fought it. I ended up having to change my card number for them to stop attempting to charge me. It truly is a scam. Please, if you are depressed and in pain, this company will just make things worse for you in the long run. Disgusting people and NO PHONE NUMBER TO CONTACT THEM! You will NEVER get to speak to a real person. Scammers, liars, and taking advantage of the sick, depressed, and disabled

Run like hell! Great ketamine medication but thats if you get it? They charge your credit card even after you quit and havent received meds. There IS NO WAY TO SPEAK TO A HUMAN. A ROBOT TEXTS YOU YOUR RECOMMENDED DOSE DAILY. IF YOU HZVE A MEDICAL OR EDICATION QUESTION YOUR SCREWED. JOIN AND YOU WILL BE FOREVER PISSED OFF. How does joyous have a doctor prescribe a medication you desperately need then say you need an appointment follow up but you have to make appointment on the portal that will not allow you to make one! There is no way to make the appointment or it states" providers are all filled up with appointments. So now you dont get a refill ( if you havent quit already) and many people post on joyous webite they havent had any medication for over a week.if you want to be pissed all the time join Joyous

Was excited to try this. Spoke to a real doctor. Started a low dose. AI system kept changing the dose. Daily surveys, which was fine. Then, a requirement to have psychiatrist fill out forms for you and submit them to the site in order to continue treatment with Joyous. Not everyone has a psychiatrist. Was unable to refill and no one would work with me. The medication was an improvement but the site has a few people who hide behind the AI program and random text messages giving you instructions. There is very little human involvement or interaction and it is nearly impossible to reach somebody. There is no phone number. They do not respond to emails. They're only communication is via generic text messages and then periodic video chats.

Microdosing ketamine for treatment-resistant PTSD has been a transformative experience for me. I don't experience any of the negative side effects like getting high or feeling nauseous, which can happen for some individuals. Instead, I've found that my mind opens up, relieving me of constant worry, fear, and anxiety. The nightmares have disappeared, allowing me to be more present for my family during challenging times. It has empowered me to navigate out of toxic relationships and into healthier ones. I've become more productive at work as I am no longer drained by anxiety. The therapists at Joyous are professional, caring, and supportive. I am grateful for this experience and hope it becomes accessible to all who need it. Thank you.

My initial experience with Joyous was moderately good. The provider consult wasn’t especially warm or personal but oh well. I commenced treatment, the important part, and then figured out a dose and timing that worked for me. However when I hit the timeframe for my provider check-in and I was running low on meds the program failed. First appointment the provider no showed, second appointment they booked for the wrong time zone and the provider couldn’t fit me in. Third appointment the provider no showed again. I texted my story and my concerns to customer service and in my appointment review. Bottom line I ran out of meds and have never once heard back from anyone connected to this company. Kind of unforgivable.

I started on this with Joyous for chronic depression about a year ago. You do no speak to doctors or even licensed therapists. In 1 year I had three zoom meetings. They never gave any warnings or pointers with talking this med and now I have liver failure which is a very high chance with taking it, I found that out after the fact. Please be careful with these online businesses. They are all get rich and who cares about the people they are affecting. They will only text and not speak on the phone. You can’t reach an office and even after I texted them twice saying this caused liver failure (which is a legit side affect) the only response I got was we cancelled your membership. I’ll be talking to a lawyer soon.

The Joyous ketamine sessions helped me heal from past issues and misunderstandings in my life. Not every session was a major change, but I kept going and it paid off. Finding a quiet spot to sit or lie down without interruptions was key for me. Also, it's best to schedule the session when you won't be driving or operating machinery for a few hours. Regarding reaching out to Joyous with questions; they have been very easy to get in touch with. They replied quickly to my texts. Even if I texted on the weekend, they got back to me as soon as possible on Monday. I have and will suggest them to others.

The provider clearly cared about my mental well-being and asked helpful questions. The regular surveys and occasional check-in texts when I had a tough week were appreciated, and I felt comfortable reaching out with any questions or worries. My experience with the product was positive, and I have suggested it to a few others. They recommend staying on the treatment for no more than a year. It is CRUCIAL to set aside time to meditate and feel the effects after dosing. I noticed more benefits when I was mindful and took extra time for meditations rather than just rushing for short-term relief.

You’re going to get multiple text messages a day and fill out these little surveys and then you’re gonna get a text message saying you’re having side effects when you specifically noted that you weren’t having side effects and then they’re gonna lower your dose and then then they’re gonna raise your dose and then they’re gonna lower it and then they’re gonna raise it a lot and then they’re gonna lower it all because, their system is run by a computer and not a person and his so messed up. I finally found something that’s working for me but unfortunately, the company sucks.

Combining the ketamine with weekly, then bi-weekly, talk therapy has helped me understand and manage the "bad neighborhood" that I've always described my mind. At first, I still felt down, but over time, I learned coping skills, and I liked the effects of the ketamine a lot and learned to make the most of it. My sleep got better, I lost weight because my impulse control improved. I drink less, and I feel much better than I did when I started. I know it's a sudden end for me, but I'm ready to live my life more capable and in a better headspace than 15 months ago.

I scheduled an appointment and filled out all intake paperwork. I received confirmation of receipt and a link for the appointment. 5 minutes before my appointment I logged in. I waited 30 minutes. I called the company and they have a voicemail saying they do not take calls to please text . So I texted and no response. 24 hours later I received a text message saying sometimes they cancel appointments but they gave no reason as to why and asked if I wanted to reschedule. I will not be trusting my health to this company and I would not recommend wasting your time.

Ever wondered about a therapy that's changing lives? As someone in public safety, I stumbled upon ketamine therapy, initially thinking it was limited to clinics. But wow, the rave reviews from my industry peers convinced me to give it a shot. No more SSRI side effects, and the flexibility to start and stop as needed—it's been a game-changer for me. Even though I'm taking a break now due to travel, I'm sold on using it as needed. Huge thanks to the incredible care team for making it all possible!

The care was terrible and you will never see the same person more than once, I’m guessing the providers quit often! The medication will either never arrive or arrive completely melted and leaking through the packaging. They will send you random messages on mistake and also eject you on mistake multiple times. They will never apologize or make up these mistakes either! Absolutely horrible! Do NOT waste your money, go to mind bloom., much better and reliable company, than the joke Joyous is!

I liked how simple and straightforward the process was and the support I got to make sure my experience was best for me. The daily check-ins were helpful, and the longer check-ins too. I noticed a difference, especially with the kind of cloudy sadness I felt regularly, which went away after a few weeks. When I renewed my prescription, my friends noticed a change, and my scores for depression and anxiety improved a lot. I'm grateful for the support.

DO NOT DO BUSINESS WITH JOYOUS CARE! I contacted Joyous over two months ago and am no closer to receiving the meds than when I started. They will not answer a phone and all communication is through text, which is obviously run by AI. Have a problem? Good luck, send multiple texts only to receive a text of complete nonsense. I am now trying to get a refund and they refuse to communicate. Stay away these people are awful!!!

This med'cation was truly life changing! I neva' thought that a med'cation could completely change my thoughts/react/patterns n' do so so fast. I have learned via this med'cation how to feel my feelings, look at situ's thru a diff'rent lens n' have so much compassion for myself. I look at life so diff'rently. I'm no longer anxious n' do not stress about the things I used to. Joyous has been an excellent provider.

They will only communicate via text message. I was not able to get service because of misinformation back and forth. I gave up on their services. Their responses via text are also canned responses and they do not reply with very much input. I found it impossible to communicate with this company. They do not a phone option at all and feels like I am talking to a BOT in text.

I enjoy this service. I struggle with big sadness and nerves and feel awesome after using Joyous for a bit. If you're calm and do what the doc says, it might help you like it helped me. I think the slow steps were important... taking it slow really helped. Meditation was a big deal for me and helped a lot.

This company's been great! They're really professional and quick to respond. I've been on the program a while now, and they've always been there when I've needed them. I trust them and the process. It's worked when nothing else did. Don't be a zombie... try low dose ketamine and live again. -TC

The Joyous team was good. I used their treatment for around 3 months, but it didn't do much for my depression. It felt calming and peaceful, so it might work better for people dealing with anxiety. I suggest giving it a shot anyway. I didn't have any bad reactions, it just wasn't my thing.

I've received no response regarding my appointment, despite sending two emails to the provided email address, both of which bounced back with error messages. Unfortunately, there seems to be no way to get in touch with anyone. This experience has been a significant waste of my time.

I wnet from barly being able to get out of bad to now going back to college for my Master's degre! I would recomend Joyus to anyone who has tried other meds and theropies with no success. I will definatly join Joyus again in the futre if my treatment-resistant depression comes back.

My medication always arrived punctually. The medical staff was very professional. Canceling has been straightforward. I believe my mental health has improved, with less anxiety and fewer depressive symptoms. So I'm canceling for now, but I know I can sign up again if necessary.