Isoa

First, they lie that they have cheap insurance; second, I strongly advise you to read the refund policy because they don't care if you are struggling financially (-357 USD from my pocket for 3 months). My insurance start date was 30 April 2024, but I found twice cheaper insurance; on the same day, 30 April 2024 first half of the day, I contacted their tech support, the answer was straightforward and rude (You can refer to Refund of Premium section on page 11.) and they refused to give me a refund; they offered to shift my insurance to the period which I wanted, but even they provide that offer to change insurance, after few days of discussion they refuse to do it either. In conclusion, as in our life, anything can happen anything. At least they could offer to take fees for a month and refund others left months but no. I don't recommend you buy insurance if they don't have a refund policy. I have saved all of the communications that I had with the insurance company.

My experience with ISO Silver insurance has been incredibly disappointing. As an international student, I relied on their coverage, but it barely covered 10% of my medical expenses, even for basic health services and therapy. This has left me with substantial bills and undue stress. It's almost like a scam targeting unsuspecting international students who are unfamiliar with the U.S. healthcare system. Trying to reach their customer service for help with these issues has proven nearly impossible, further exacerbating my frustration. I'd advise fellow students to exercise caution, as many of the positive reviews for ISO Silver may not be genuine, and consider alternative insurance options.

This has been the most unsatisfactory insurance experience I've ever had. I utilized ISO Silver during my time as a student last year, and I'm currently inundated with bills from healthcare providers. Shockingly, this insurance covers a mere 10% of my expenses, failing to provide adequate coverage for regular sickness and therapist services. It feels like a scam, particularly for international students unfamiliar with the local healthcare system. The authenticity of most reviews is questionable, and reaching out to address issues proves to be an arduous task.

This's my first time gettin' OPT basic. I didn't even know 'bout specific opt insurance, so I just used th' previous method to buy, but suddenly I found I was wrong. Jessie was very patient and professional, makin' a lot o' things clear, 'n more importantly, Jessie can communicate very effectively 'n clearly. Jessie described the whole point in complete sentences, not just sentence fragments, so it's very easy to understand her point.

I must commend John for his exceptional assistance as an international student. He went above and beyond to ensure I grasped all the necessary details. The insurance provided by the company is not only affordable but also immensely beneficial. I highly recommend their services for their outstanding support and budget-friendly options.

The company provides excellent customer service, especially for international students. I encountered some issues with my overlapping insurance plans, but Jessi was incredibly helpful in guiding me through the process of selecting and transferring my coverage. She was very efficient in addressing my concerns and providing assistance.

Absolutely impressed with their customer-centric approach! When I found myself in a tight spot, the team went above and beyond. A dedicated officer reached out, guiding me through the entire process. Their unwavering support not only eased my troubles but also left me genuinely grateful for their outstanding service.

ISO is very good. It's wonderful that there's a group offering free health insurance in New York, as long as you meet some rules. They treated me well, went over the details and the process. It took just 3 days to check my son's application and confirm it. Thank you so much, from the bottom of my heart.

Absolutely grateful for the assistance I received from this company. As an expat new to the US healthcare system, their support via WhatsApp was a game-changer. Swift and insightful responses made navigating healthcare complexities a breeze. Highly suggest their services.

My policy needed extending for a month. Normally, you have to pay for 3 months minimum. I contacted customer service. Jonathan managed everything smoothly and quickly. I'm happy and would suggest ISO to everyone for their great support.

I am quite pleased with the quick service and quality of ISO customer care. They handle my requests swiftly and solve my problems with coverage dates right away, without any fuss or complex steps. It’s really refreshing. 10/10 recommend.

I made an error in selecting my insurance policy, but the ISO Customer Care Unit promptly assisted me in switching coverage. Their response was exceptionally swift, and the service provided was both efficient and effective.

ISO really helped me figure out what's covered and what it means as I am new to the country. They gave me a competative rate and good covarage. I would highly suggest them to any international student.

Their responses were very fast, and they were really helpful. They assisted me with enrolling in the insurance plan smoothly! The customer service team is awesome! I would definitely recommend them.

This insurance company stands out as an excellent choice for international students. The customer service team consistently provides strong support, and the claims process is straightforward.

Miss Yuchen from customer service was great. She fixed my issue quickly. She is skilled, attentive, and patient. I renewed my insurance without any issues. Thanks. Best wishes to you.

Big thank you to Jessie and Yuchen for they're always helping! With them help, we are no longer lone and helpless in a foreign country. This is a specially considerate service team!

I wanna thank Sam from customer service. He was really helpful with my account and plan details. His knowledge and professionalism were impressive. I appreciate his great service.

They worked super fast, finishing everything in just 2 hours! The team made sure all went well. Definitely suggest them for anyone needing quick and dependable service!

Thanks to John for managing my insurance extension so well. Courteous and patient. Good experience with this company. Have suggested to others!

The company is really helpfull and responsive. They quickly answer my questions. Today, I emailed them and got a detailed response in no time.

After a tough time with another agent, Sam really stood out. She was so professional and patient, which made everything smoother and faster.

I suggested ISO insurance to some family friends and students because they respond fast, give helpful answers, and are nice people.

I appreciate all your help and support during this time; it was all quite new for me, and I'm happy everything turned out well.

I had a good experience using ISO. The customer service was particularly excellent and kind in helping with my specific need!

Fast and reaaly helpful responses, always nice. Never had any problems, and contacting them was easy.