Clover.com

Clover POS proved disastrous for our small business. A substantial scam drained thousands, and Clover irresponsibly released funds without notice. Despite presenting clear evidence of the fraud, they sided with the scammer, offering no help in recovering our losses. Adding to the chaos, they imposed a hold on future payments, compounding our troubles. Communication was inconsistent and unhelpful, making the situation worse. Clover's inadequate security measures and lack of support jeopardized our business, creating a financial nightmare. I strongly caution against using Clover POS due to its failure to protect businesses from scams and its inability to provide effective customer assistance during critical incidents.

We're delighted with Clover's service, experiencing both cost savings and enhanced functionality compared to our previous card supplier. Mr. Parker at Clover facilitated the transition seamlessly, providing thorough explanations with remarkable patience. The ability to securely send links to our customers is a valuable addition, and the savings on each transaction contribute to our overall satisfaction. Clover has not only met but exceeded our expectations, and we appreciate the excellent customer service and financial benefits it has brought to our business. Highly recommended for those seeking a reliable and efficient payment solution with added features.

They are absolutely the WORST!! Attempting to reach someone for assistance has become an absolute nightmare. Each attempt results in endless transfers and prolonged periods of being on hold. A mind-numbing 1 hour and 6 minutes on the first call, and here I am again, typing this review during another excruciating 46 minutes on hold. The level of customer service is downright HORRIBLE!! Save yourself the trouble and look elsewhere for your needs. Avoid Clover at all costs!! Giving them ZERO STARS would still be too generous.

They took my money for a card reader linked to an account I can't access. When I asked for a refund, I got tons of excuses and a list of 15 wrong phone numbers. One number they gave was for a vacation hotline to close my account! Another time, they sent me to a different card company that has nothing to do with them. If you’re using this service, keep an eye on your account. They will take your money and refuse to return it, giving endless excuses.

Kevin was amazing! We were in a rush to find a solution. I reached out to Kevin at 10 PM on the website, set up a call for the next day at 10 AM, and he came in person for a demo on the same day at 2 PM. We sealed the deal by 3 PM! The product arrived in less than 2 business days, and Kevin came back to make sure everything was set up correctly. Kevin's customer service was incredible!

As a fishing charter captain, I needed a way for customers to pay with business cards. Clover had fair pricing, the app is user-friendly, and it's handy for me and my clients since I can take payments anywhere with phone service. I'd suggest Clover for small businesses with customers who pay by credit card sometimes.

Terell really understood what I needed for my business. He listened well, understood quickly, and added the necessary e-commerce features seamlessly. His ability to grasp information and explain solutions made the whole process straightforward. He made decisions efficiently, which helped us move forward smoothly.

I’ve written a bad review before and got one of those robot responses asking me to email "clienthelp..." I already tried that before my first review and all I got back were links to a pointless Help page. They don’t seem to understand. If you cut corners on customer support, your ratings won’t ever improve.

I talked with Sonya, she was very nice and really helpful during the whole thing. I had issues with the site not sending me the email to set up my account. We called customer service and she made it so easy. I'm glad she took the time to answer my questions and explain everything. Thanks to Sonya.

Three months ago, I was offered Clover from my banking institootion. I have been using it since. As a new business owner, it was a very good setup for my business. I will recommend it to those who are beginning their business dream. The transaction fees are low.

I think Darrick did a good job. He knew a lot about the products and explained them well. He helped me find what I needed and answered my questions. His customer service was great. He's an important part of the company.

Clover POS be simple use and has fair fees. Me glad me replaced another brand with Clover few years ago. The Dashboard on the website be great and customer service has been top knotch.

LIARS!! 10 PEOPLE GOT TEN DIFFERENT PRICES FOR CLOVER GO. WE WERE LIED TO ABOUT MONTHLY FEES. NEVER GOT OUR $$. THEY GOT OUR BANK ACCOUNT WRONG! DO NOT USE!!

Setting up my Business account with truist was a positive experience thanks to the helpful representative who guided me through the process.

The thing I wanna ask 'bout is the settel lawsuit I signed for fishery to deal with. Ain't heard nothin' 'bout it since.

This company is very easy to use. You can update your menu from your computer setting at home. I am very happy.