Forever.com Kundenbewertungen - 188

I sent a book to my cousin

I sent a book to my cousin, but turns out they had moved and I didn’t know. FedEx didn't forward it, so I was pretty stressed. When I rang up customer service, they told me the book was coming back to them. And get this - they said they’d reprint it and send it to the right address, without charging me a cent! Honestly, I was blown away. Totally didn’t expect that, especially since I messed up in the first place. The way they handled it, just wow. They’ve got a customer for life in me!

I had a chat with

I had a chat with this super helpful lady who helped me get the newest Artisan version. I was having some trouble with the software, and she cleared up all my doubts. She took her time, explaining everything step-by-step, which was really great. Her patience was amazing, seriously. Felt like she was genuinely interested in helping me out, not just rushing through it. Top-notch customer service, really appreciate it. Would definitely recommend their support if anyone runs into issues.

I've been using Forever.com for

I've been using Forever.com for a while now and they just keep getting better. Their permanent cloud storage is super reliable and their white glove digitization service is top-notch. Recently tried their print shop and was blown away by the quality. The staff are always so helpful and friendly, making me feel like I'm part of their family. It's clear they really care about preserving memories and providing great service. Thanks a ton, Forever.com! You guys truly rock!

I lost my Mom in

I lost my Mom in 2024 and wanted to do something special for her best friend. I found this keepsake and thought it would be perfect. When it arrived, it was on time and in perfect condition. My Mom's friend was so touched, it brought back so many memories of their camping trips together. She said it felt like a piece of my Mom was with her again. The gift really made her day and helped her remember the good times they shared. It was a small thing, but it meant a lot.

I've been using FOREVER for storage, organizing

I've been using FOREVER for storage, organizing, digitizing, and printing my stuff for about three years now. The mobile app makes it easy to access everything, no matter where I am. Sharing photos with family and friends is a breeze, and I never have to stress about data being taken or paying for subscriptions. It's great having all my pictures, videos, and files safely stored in one spot. The help from my Ambassador and the company's resources is also really good.

Laura really came through for

Laura really came through for me when I was stuck with my Artisan program. I was having a hard time getting it to run smoothly and was completely lost. She didn’t just help me with the program, but also sorted out issues with my OneDrive. I’m not great with computers, so her patience and expertise were a lifesaver. Thanks to her, I can finally start working on my nephew’s wedding album. Laura was super helpful and made things so much easier for me. Feeling grateful!

I ordered some stuff during

I ordered some stuff during the postal strike in Canada, and my package went missing. I reached out to my ambassador, and she was super helpful. She had my items remade and shipped out again, and they arrived just in time for Christmas. Then, I got another order where the print was crooked. I emailed them, and they responded right away. They sent me a replacement really fast. The customer service here is just incredible. They really take care of their customers.

I was really bummed when

I was really bummed when my books got lost in the mail, but Forever's customer service came to the rescue. The rep was super nice and offered to reprint them right away. When the new books arrived, the print quality was just as amazing as always. Now, I've got another 2 years worth of memories saved in these beautiful hardcover books. Can't thank them enough for their quick response and awesome service. Feels good to know my memories are safe and sound.

We had many old movies and VCR tapes.

We had many old movies and VCR tapes. The quality we got back was really good, given how old and worn they were! Our ambassador was very nice to work with. She didn’t rush us at all. Gave us plenty of time to sort things out. Came by a few times to explain the steps and answer our questions. The service was easy and well organized between here and Forever’s office that handles the digital transfer. It’s great to watch the progress of each step live.

I made a book for my father-in-law

I made a book for my father-in-law and, wow, it turned out absolutely stunning! The whole process was a breeze, super straightforward. He was totally amazed when he saw it - I might just have secured my spot as the favorite daughter-in-law! We did face a slight delay with the delivery because of some FedEx hiccups over the holiday season, but it still arrived pretty close to the original date. Big thanks for making this such a special gift!

I sent in my box of vinyl records and VHS tapes

I sent in my box of vinyl records and VHS tapes for digitizing. After signing the copyright waiver, I can now access all the music and videos my children enjoyed and share them with my grandkids. It’s great how each item gets its own album, making it simple to locate my memories! I also appreciate being able to track my media through every step. I always know its exact location! I can’t imagine why anyone would choose a different service!

Updating my artwork on Six

Updating my artwork on Six was a real hassle, but the folks at Artisan were awesome. They jumped in and helped me out when I was stuck. I honestly didn't think I'd get it sorted, but their team was super patient and walked me through everything. Now my art is totally up-to-date, and I couldn't have done it without them. Big thanks to everyone at Artisan for being so helpful and making the process way easier than I expected. You guys rock!

Forever has been a lifesaver for me

I gotta say, Forever has been a lifesaver for me. Every time I run into a problem, their team jumps in and sorts it out in no time. It's like they actually care about their customers, which is rare these days. Their products? Top-notch. I never have to worry about quality because it’s always solid. It's just nice knowing that if something goes wrong, they've got my back and I’m not left hanging. Forever’s definitely my go-to from now on.

I wanted a 12x12 print

I wanted a 12x12 print and found Forever had exactly what I needed. Chatted with a helpful rep who pointed me in the right direction. Since I was already placing an order for the 12x12, I decided to get my usual prints too. Everything turned out perfectly—the colors were spot on and the quality was top-notch. Plus, the delivery was super quick! Definitely happy with how everything came out and will be using them again for sure.

I had the best time

I had the best time working with Jennifer on my computer issues. She was so friendly and had the funniest sense of humor which really made the whole process enjoyable. We figured out what I needed for uploading stuff for my upcoming retreat. Jennifer was super helpful and gave me all the right advice. Honestly, I can't wait to reach out to her again if I need anything else. Thanks so much, Jenn! You're awesome! - The other Jenn

I reached out to Forever's client care team

When I had an issue with my account, I reached out to Forever's client care team, and they were super helpful. They took care of my problem quickly and really professionally. Their programs are top-notch and whenever I had a question, help was just a phone call away. Honestly, it's hard to find a company that cares more about preserving your memories. I feel really confident using their services, knowing they have my back.

I’m glad there’s technical support just a phone call

I’m glad there’s technical support just a phone call away for my Historian and Artisan. I managed to buy an upgrade, set up shadow copies, and get help fixing an editing problem on a certain project. Every urgent issue got fixed, and now I can finish the 12X12 project. The helpful and patient technical team really helps users get the most out of the software. I’m very thankful to the great people who helped me.

Forever Artisan is the best software for paper

Forever Artisan is the best software for paper scrapbooking I've come across. I can manage most of the matting and decorating without needing the computer. It's great that a year's worth of photos (~70 pages) fit into a book less than 1/2-inch thick. I do wish the software let me set fonts and styles for the whole album, rather than choosing for each text box. Printing the albums is quite pricey.

I was trying to use

I was trying to use a free shipping code at Forever, but it wasn’t working. I reached out to their customer service, and they got back to me pretty quickly. They sorted out the problem right away, which was a huge relief. Honestly, I wasn’t expecting such fast and efficient help. Also, the book I ordered is really good quality. I’m genuinely happy with the whole experience. Thanks a lot, Forever!

The customer service team is really friendly and knowledgable.

The customer service team is really friendly and knowledgable. The support feels personal, I never get the sense that I'm talking to a bot or someone who doesn't understand my issue, or even worse, someone who doesn't care about helping me. The reps know the product very well – most times my problem gets solved by the first person I talk to and rarely needs to be passed on to someone else.

I made a photo book

I made a photo book with Forever for our Ireland trip, and it was such a breeze. The template was super easy to use and guided me through every step. When I got the book, I was blown away by how beautiful it turned out. It captured all our memories perfectly. I’m really grateful for the straightforward process they offer. Definitely planning to make more books with Forever in the future.

Communication straight from them through

Communication straight from them through text, informing of an issue with an old audio tape. They fixed it a bit sooner than thought! Items were wrapped up nicely when sent back. The only downside was a tiny discount off two VHS tapes that had a movie recorded over, so they were empty. Not cool to pay for that. I'll be checking out VHS tapes at the library from now on.

I’ve been using Forever for a long time

I’ve been using Forever for a long time and have had a great time with it. There is a wide range of artwork available on the Forever website, but I also appreciate that I can access art from other platforms when I need something special. It does require an additional subscription, but I'm happy to have the Pixel2Pages website to make the most of the program.

I digitized my family pictures with forever

I digitized my family pictures with forever, which let me share our heritage images with my siblings during our recent gathering, and it was a great time! Getting my digitization box was quick & simple. I was kept updated about my order status throughout the whole process. I really appreciate that my photos & videos went straight to my Forever acccount.

I compared Forever's product with a competitor's

After printing four 12x12 page prints, I compared Forever's product with a competitor's. Despite the higher cost, the noticeable superior quality of Forever's photo paper and the beautiful Lustre finish justified the price difference. The enhanced aesthetic and overall quality make Forever's prints a worthwhile investment for discerning customers.

Forever offers a solid service to keep your memories safe

Forever offers a solid service to keep your memories safe - I sent some old reel-to-reel films that I honestly thought wouldn’t work for a transfer, but Forever handled them really well. The digital versions turned out great, and it was wonderful to see family members who have been gone for so many years!! I highly recommend their service!

I’ve been doing digitizing since 2015.

I’ve been doing digitizing since 2015. Forever really does a good job with your old media. What I like most about Forever is that I just digitize one time. My new media stays in my Forever cloud storage for my kids and grandkids to watch after I’m gone. When the format updates later, Forever will update it by itself in my cloud.

This company is great!

This company is great! The app/website is easy to navigate, even for seniors. There's a bit of a learning curve, but our consultant, Elaine Hepburn, is great. It's a relief to have all our photos safely stored. I like the one-time cost. We have over 50 years of photos and are scrapbooking them with Creative Memories.

I placed an order for my second spiral planner.

I placed an order for my second spiral planner. It helps me jot down quick notes and dates. I use it frequently. With my current planner almost full, I got a new one for the next year. I observed that the lines are a bit closer and the heading at the top of each page is missing. The heading space doesn’t bother me.

I was glad about the 50% offer on my back-to-school

I was glad about the 50% offer on my back-to-school wall prints and our family photo shoot pictures. The deals come right when I need them, which I really like. The high res luster prints look great, and delivery was quicker than I thought. I totaly recommend this company for good quality and fast service.