Bewertungsübersicht

HomeClick hat eine 3.1 - Sternebewertung von 14 Bewertungen, mit dem Hinweis auf eine niedriges Niveau der Kundenzufriedenheit!

5 Sterne
6 Bewertungen
4 Sterne
1 Überprüfung
3 Sterne
1 Überprüfung
2 Sterne
0 Bewertungen
1 Sterne
6 Bewertungen
Bewertung (1.0)

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Founded by a close-knit group of friends, this lighting and furniture company embarked on a journey to revolutionize the online shopping experience. What started as a single website has burgeoned into a family of platforms committed to enhancing every facet of their customers' lives. From lighting and furniture to heaters and home décor, they've become a premier internet retailer. With a vision of helping customers create their "forever home," their ALA-trained and certified product experts offer guidance through various channels like email, chat, and phone calls. No matter the preference, they're dedicated to ensuring a seamless shopping experience.

Key Details:                                                                  

  • Location: The company is headquartered in Edison, New Jersey, United States.
  • Founders: HomeClick.com was founded by Mihran Berejikian.
  • Foundation Date: The company was established in the year 2009.

Kundenbewertungen

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(1.0)
WARNING!
von Julie

WARNING! Caution is advised when considering Homeclick for your purchases. While I've generally had positive experiences with online shopping, this one stands out negatively. My $400 investment in two identical lamps turned sour when I discovered uneven pull chains, with a significant one-inch disparity. Despite providing evidence, communication has been minimal. Emails, Facebook messages, and Twitter attempts have yielded no resolution. It's now November, and after multiple attempts, I'm left with unanswered inquiries. Forgo the allure of lower prices; ordering from Homeclick may lead to frustrating customer service ordeals.

(1.0)
I purchased a pair of lights for my garage
von Tahira Khan

I purchased a pair of lights for my garage, and while one functions flawlessly, the other is non-operational. Despite numerous attempts via phone and email, there has been no response from customer support. This lack of responsiveness is disappointing. Although I appreciate the product, the frustrating experience with their service has left me hesitant to consider future transactions. It's disheartening that even when a product is faulty, there seems to be no avenue for resolution. Proceed with caution if you value accessible customer assistance.

(5.0)
Satisfied with my initial experience
von Amy

Satisfied with my initial experience, this marked my maiden purchase from this platform. The item exhibited commendable quality, presenting a robust appearance. Although a minor crack marred a segment of the glass fixture, its inconspicuous location at the top and concealed beneath a metal ring during assembly dissuaded us from seeking a replacement or adjustment. Considering the overall positive encounter, I would consider making future purchases from this source.

(5.0)
I recently tried shopping at Homeclick for the first time.
von Jennifer

I recently tried shopping at Homeclick for the first time. I found their range of products to be quite good, and the prices were lower than other sites I checked. I bought a new kitchen faucet, which was shipped the day after I ordered it and reached me in 3 days in great shape. I'm happy with my purchase and plan to shop at Homeclick again soon!

(5.0)
After a prolonged phone call, I connected
von Kay R

After a prolonged phone call, I connected with Garrison, who efficiently initiated a quote request for a replacement globe for my dated lighting fixture. HomeClick seems to be the sole source for this elusive item, making me satisfied with the prospect of obtaining it through their assistance.

(3.0)
Customer service at Homeclick can
von Scott

Customer service at Homeclick can be a bit tricky for folks on the West Coast. It's best to give them a ring earlier in the day because they tend to clock out after typical work hours. It seems like the folks who can actually help are already gone by then.

(1.0)
I wasn't aware of this company before
von Anonymous

I wasn't aware of this company before, and they billed me $24.98, a charge I can substantiate. However, despite having no evidence of any order on their end, they adamantly declined to reimburse me. This reflects poorly on their business practices.

(1.0)
Dealing with their unresponsive
von Constance

Dealing with their unresponsive and rude customer support regarding a shipping error left a sour taste. I strongly advise against purchasing from this vendor, as the experience is bound to be a headache with their unprofessional approach.

(1.0)
The company's customer service
von Anonymous

The company's customer service is really bad. They give tricky explanations for problems. I paid for something six weeks ago and still haven't got it. They don't know when things will be shipped and their prices are too high.

(1.0)
Trying to get a product replaced via
von Tyler Barbaree

Trying to get a product replaced via their web form has been a futile endeavor - three attempts, zero response over the past three weeks. The lack of communication makes the entire process not worth the minimal savings.

(5.0)
Smooth experience from start to finish
von Barbara C.

Smooth experience from start to finish. The website is user-friendly, and the return process for ordering the wrong bike part was hassle-free. Processing and shipment times were reasonable.

(5.0)
The detailed and specific bill lists are
von Yong H.

The detailed and specific bill lists are a welcome aspect. I opted for this product as I own a Jensen I - small Abstract Framed Canvas and wanted Jasen II to complement it seamlessly.

(4.0)
The company seemed bigger than
von Beth S

The company seemed bigger than I thought. It would've been better if they included a picture that showed its size next to flowers or books or something similar.

(5.0)
Got a weber grill, got it after 4 days.
von Bob

Got a weber grill, got it after 4 days. Got email next day after order, saying when and how it will ship. Lady who called me was nice and polite!

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