Blinds-2go.co.uk

Ordered 2 electric Smartview Click2go Roman blinds and 2 Twist2go roller blinds in October 2023, totaling £620. The roller blind installation turned disastrous; it constantly slipped despite assurances from online support. Electric Roman blinds had a sizing issue; the header rail was 3cm too long. Customer service's response was obstructive and ignorant, blaming measurement errors. Attempts to resolve the issues with promised fittings and replacements proved futile. The replacement blind had a different shade. Despite being pensioners and disabled, we were pressured for a video of the fitting. Unresolved problems persist, prompting consideration of legal action and a complaint to Trading Standards. It's bewildering that a company of such financial stature can't rectify issues stemming from their products.

Blinds2go started by providing free samples so you can see how the design fits in your space. They also included a clear guide for measuring your Roman Blind. Plus, they offer insurance if your measurements are off and will send a replacement!. The blind came in good condition and matched what I ordered perfectly. It looks great and suits my decor well. My measurements turned out right and fit the window nicely. I’m really pleased with this company and would recommend it.

Regrettably, I haven't got my hands on the product yet. Placed my order on March 12th, expecting it within 7-10 days, but it seems it won't even leave the UK until after Easter. I needed it for a project due by Easter, but now that's out of the question. Hopefully, the product will be worth the wait. Just a heads up, they manufacture abroad, so anticipate delays when ordering. I didn't know this; assumed it was a UK-made product at UK prices. Disappointing revelation.

I made an error in my measurements, and when I contacted customer service, they not only assisted me but also generously offered a fifty percent discount for a reorder. This was a considerable saving, and I appreciate their understanding. The quality of the shutters is excellent. The customer service's decency and willingness to work with customers make this a positive experience, and I'm highly satisfied with the quality of the shutters.

The blind was custom-made to our precise size, and after figuring out which side to install inside the window for a proper fit, we’re really happy with it. We recently renovated our bathroom and wanted to avoid drilling into new tiles. It might help to include some written instructions in the packaging, but once we understood that placing the opposite side of the blind in the window first was the trick, we were quite satisfyed.

I'm very disappointed with my experience with this company. The vertical blinds I received had a defective rail. Despite contacting them and providing a requested photo, it's been nearly two weeks without any response. This lack of communication is unacceptable, and if a resolution isn't offered promptly, I'll have no choice but to dispute the charge with my credit card. The customer service has been utterly unsatisfactory.

I ordered blinds from Blinds 2go for the second time and I'm really happy with them. The ordering process is easy with lots of options. The measuring instructions are clear. The blinds are nicely made and look good. I picked the perfect fit for my bathrooms. They were easy to fit, no drilling needed. The price is fair compared to other companies. I can definitely recommend Blinds 2go. Everything went well from start to end.

When I ordered 6 blinds with varying styles for a cottage with irregular windows, I made sure to talk to someone. Wala was very helpful and patient, guiding me through the whole process, verifying measurements and fittings. She was really good. I feel confident about getting my blinds and have the SureSize insurance in case there are any issues. So far, I would definitely recommend this service. Thanks a lot, Wala!

I was nervous ordering a Venetian blind online, but after checking my measurements multiple times, I proceeded. The blind arrived earlier than expected (nice). Packaging was solid for shipping (nice). With the fitting instructions downloaded, it was up in under 5 minutes (great). No adjustments needed at all! Would I buy from Blinds2Go again? Absolutely… and the price wasn’t too bad for a custom item either.

Got a double blind for a window that had too much glare during the day and needed to keep warmth in during Winter. Happy with how one blind lets light in but blocks out the bright glare, while the other makes the room completely dark. Came on time. The fitting instructions were clear, especially the video, which helped my husband set it up correctly!

The measurement process made simple by Blinds2go's instructions. Once ordered, I was informed about a delivery date which was accurate. I ordered a twisty mechanism blind and installation was nearly instant. It's very secure and doing a great job. Much easier than drilling holes! Very happy.

Ordered 2 sets of plantation shutters. Quelity was amasing and they were packaged realy well so no damages during transit. Very easy and straightforward to install. My only very small critisim was that they sent black head screws which now need to be covered, other than that Im over the moon

Ordered lots of blinds for our home, kitchen, hall, bathrooms, and landing all came well packed. Like the materials and fitting was easy. Vertical blinds fit like another famous brand we had, so it was a simple switch (Hilarys quoted us 6 times higher than blinds 2go!).

This company is good. I've bought lots of blinds from them and always liked the quality. The service is great, and they handle any issues well. I called today about a new blind, and the staff were really helpful. They're sending me some samples.

We ordered a blakout skylike bling. It didn't fit. We messaged on WhatsApp. They replied fast (on Saturdy). Louise saw our pics, found a fix, and ordered parts. Louise was nice and answered our questions. The process was easy and quick.

We got three sets of blinds, one we measured wrong but had taken the size insurance. Contacted customer service who quickly sent a replacement. The ones we put up look nice. Quite pleased with the company and service, would use again.

Engaging in a conversation to obtain a response to your inquiry is a straightforward process, characterized by efficiency and courtesy. I express gratitude for the assistance received, as it was beneficial and reassuring.

Ordered blinds 3 years ago. Reached out for new clips recently. Great service, quick response. Louise Featherstone, Jake, and Carolyn were very nice and sent x5 clips for free. Recommend this company for good service.

Fantastic service right from the start. Masooma stayed in touch from the beginning and was really helpful and engaging. Definitely planning to choose Blinds2go in the future.

Got these for my patio door and I'm really liking them! Now I can open my doors without dealing with noisy blinds or curtains getting stuck.

Great service. Customer suport was easy to reach and could ansver all my questions quickly. Good quality and fast delivery.