Vipcars.com Kundenbewertungen - 59

Sarah Blom did a good job with my question.

Sarah Blom did a good job with my question. She was really professional and nice. She dealt with my question quickly and made sure to fix the problems. It was a nice customer service experience.

The search and adding options to the quotation were easy

The search and adding options to the quotation were easy to follow and the cost up dated making it simple to see the car hire cost. T&C's easy to understand and the booking process efficient.

The site is simple to navigate, offers fair prices

The site is simple to navigate, offers fair prices, and has a nice selection of cars and rental firms to pick from. Fingers crossed everything goes well once we arrive at our holiday spot.

I just booked my car while sitting at the airport

I just booked my car while sitting at the airport before heading to Riyadh. The process was fast and simple. Hoping everything will go as smoothly when I pick up the car in Riyadh.

I always enjoy renting my car from VIPCars.com.

I always enjoy renting my car from VIPCars.com. They always offer great deals, and what I like the most is that during booking, they show the insurance options clearly.

De firma was gemakkelijk om mee te boeken.

De firma was gemakkelijk om mee te boeken. Vriendelijk personeel en auto was in goede staat. Geen problemen, alles verliep vlot. Zou zeker weer bij VIP auto's huren.

Quick compare, easy voucher

Searched the airport, compared SUVs, and booked in minutes. The confirmation voucher spelled out deposit and mileage rules clearly. No surprises at the counter.

One of the better car rental companies

One of the better car rental companies. Gives around 75% of the details you need to make a choice. Staff are friendly and helpfull, but some info is missing.

I was having dificulty canceling my booking

I was having dificulty canceling my booking through Manage Booking. I spoke with Bella through live chat and she was very helpful and canceled it for me.

Pick up and drop off was simple.

Pick up and drop off was simple. Kia was in great shape. No issues with its condition upon return. Best price at Belfast City Airport. I recommend them.

The website is easy to understand

The website is easy to understand and lets you pay for full insurance right away. The prices are fair, and they work with good car rental companies.

Sehr einfach zu buchen – Extras werden klar

Sehr einfach zu buchen – Extras werden klar genannt (wenn benötigt). Kein Druck, eine Versicherung abzuschließen. Von Anfang bis Ende nur 5 Min.

I needed to pick a good rental car for this trip

I needed to pick a good rental car for this trip, and VIPCars made it simple to search and book. Now, I'm really exited about the trip.

Really one of the easiest ways to get cheap

Really one of the easiest ways to get cheap rental cars fast. Very simple and trustable. Booking was quick and the staff very helpfull.

Cost on skyscanner matchs what you see on the page :)

Cost on skyscanner matchs what you see on the page :) When I needed to cansel, it was fast and cash came back to my account

Nice experience overall.

Nice experience overall. Fair price and clear info. Bit too eager and over the top about selling extra insurance

They just requested me to rate my

They just requested me to rate my booking experience, I haven't picked up the car yet, but booking was simple.

Took my cash without confirmation

Took my cash without confirmation for my booking and no code was sent after I put in my credit card details.

They offered the cheapest rate by a large margin

They offered the cheapest rate by a large margin, and many extra costs were already covered. The procedure was quite simple from beginning to end. You need to pay upfront with a major credit card, but if you can manage that, you get a great discount on the same car you'd pay more for with other firms.

I'm pretty satisfied with this company.

I'm pretty satisfied with this company. I accidentally chose an electric car instead of a diesel/petrol one. I saw the mistake when I printed the voucher 2 days before pickup. I contacted VIP, and Nancy fixed it fast. She even found a cheaper option.

Wide range of options and great prices with complete

Wide range of options and great prices with complete insurance coverage. It would be helpful to receive an email outlining the steps to take in case of an accident and what documents to gather from the car company to ensure a stress-free process.

It's simple to reserve a place..

It's simple to reserve a place.. but they don't show all the fees.. after you reserve they tell you that you have to pay a deposit of 1682 euro. It's a scam.

Everything seems fine for now, but I am a bit puzzled

Everything seems fine for now, but I am a bit puzzled why they want me to write a review when I haven’t even used the car I rented yet!!!

Prices are competitive

Prices are competitive, but being a broker limits their ability to assist with large deposits and extra insurence.

the price they charged was not the same

the price they charged was not the same as the price shown on the site. it gave me some worry and made me feel uncomfy during the process, honestly confusing

In common with other customers

In common with other customers, there's a fee charged that we thought was a deposit until the final bill came. The company added nothing to the process.

I will not rent from them again. They took money but didnt supply the car

In short Scam of a company, they took my money and never supplied any car, if you are interested in details keep reading. Ordered a car from VIPCars this summer to be picked up from Tivat,Montenegro Airport. I payed 200 Euro in advance and when we got to the airport, no one was waiting for us there. After running around the airport and looking for a company that was written in the rental agreement that VIPCars sent me, I found out that there is no such company. I started calling all the numbers that were on the invoice, I found out that the company doesnt even have a representative in Montenegro. I wasted ton of money, calling from my phone to VIPCars that didnt help me in the end and I had to rent from another guy in the airport much more expencive, but at least got the car. Now it has been two months since they ripped me off, and I still didnt get a refund. Dont rent from them

Do not rent a vehicle from this company

I rented and paid for a vehicle through VIPCars. The day I went to pickup my rental at the airport, I was told that I had to have a plane ticket in hand if I was going to use a debit card. I don't use credit cards for personal reasons. I wasn't flying so I didn't have a plane ticket. I wasn't able to get my rental that I already paid for. More than that, I was told by VIPCars that could not get a refund - they took over $800 from me! This condition or requirement to have a plane ticket in hand if using a debit card was not disclosed to me either when I made the reservation or in the subsequent documents and emails that were sent to me. I regret not having taken the time to read the reviews on VIPCars because clearly there are issues with this company. Please do not do business with this company.

very bad experience with this VIPCARS

VIPCARS geben Preise bekannt, die in Zusammenhang mit der Versicherungsdienstleistung nicht übereinstimmen. Erst wenn man das Auto abholen möchte, wird man böse überrascht. Es kommen Mehrkosten zum Tragen, die ohnehin suspekt sind und nicht halt- und tragbar. Ich empfehle diese Gesellschaft VIPCARS niemals.