Segpay.com Kundenbewertungen - 58

Stabile abrechnung, klare reports

Onboarding inkl. KYC war zügig, API-Keys in Minuten. 3-D Secure und Webhooks funktionierten auf Anhieb, Dashboard liefert autorisierte Beträge, Settlements und Dispute-Status übersichtlich. Eine Routing-Frage wurde im Ticket binnen 2 Stunden beantwortet, mit Beispiel-JSON. Gebührenstruktur ist transparent.

Schnelle hilfe beim chargeback

Support hat mir die Fristen und nötigen Nachweise super erklärt. Antwortzeiten kurz, Ton freundlich, keine Textbaustein-Wand. Mein Case war dadurch sauber vorbereitet.

Thank you very much for assisting me when

Thank you very much for assisting me when my login data got lost! Wishing you all the best in the future! Best regards and greetings from Bavaria!

Really quick and helpful fix, along with an instant

Really quick and helpful fix, along with an instant refund for a rare technical mistake. Couldn't ask for a better response from Segpay.

I give you 5 stars for how you engage with customers.

I give you 5 stars for how you engage with customers. it’s really appreciated. BUT, could you please give me a chance to explain my case for “reinstatement”? I honestly feel like I’ve been banned without enough reason or without hearing my side of things. please think about hearing me out before making a final decision to “ban” me. I’m sure if you spoke to me, or even one of the girls I’ve spoken with, you wouldn’t decide to ban me. anyway, thanks in advance for your time.

I have been really happy with how simple

I have been really happy with how simple and supportive the staff is when dealing with any billing concerns and with how fast the team is when I ask to cancel any subscription. The staff is always friendly, polite, professional, and easy to work with. This is the first time in my life I’ve encountered a customer service team that is so helpful, quick to resolve issues, and clear in communication. They make everything feel easy.

I encountered a simple issue

I encountered a simple issue with an extra card charge, and the person I spoke with resolved it swiftly and efficiently. Their skill in handling the matter deserves commendation, and I believe they should be recognized with a raise for consistently delivering such excellent service.

I like compnies that value relationships

I like compnies that value relationships, not just transactions. I don't offer GF3, but I'm open to different interests. I don't judge, but I do screen. My pics are real. I also do sensual massages. Hope to chat soon. You can DM me on Instagram for details. Thanks!

I’m grateful for the help I got from this company.

I’m grateful for the help I got from this company. I had registered on a site and they were going to take more money than expected. All I had was the billing number, but your team managed to cancel my subscription for me. Great service and friendly staff!

In a time when good customer service in America

In a time when good customer service in America is hard to find, this company stands out. My problem was fixed in just a few hours. I'm very happy with their help and really suggest working with them. Fast response and great results! 👍👍!

A rep responded to my problem in a timely manner.

A rep responded to my problem in a timely manner. In the email, they explained how to login properly. After following their suggestion, I was able to visit the websites that I paid for. Thank you for the quality customer service.

I got a subscription from the site

I got a subscription from the site, but I didn't really need it. I canceled it and was bummed about the money I spent. But when I talked to customer service, they replied fast and I got my money back the same evening.

When I chose to stop my monthly payment

When I chose to stop my monthly payment to a certain score group site, the response time to my request for account cancelation was very quick and effective, which made me quite happy with the service given.

You didn’t assist me in any way.

You didn’t assist me in any way. You straight up lied, saying you don’t work with a company that you actually do work for. You people are awful. I hope your business gets closed down.

The care and respect in their quick reply shows

The care and respect in their quick reply shows real professionalism. I’ve worked in hospitality for 32 years. The key for any customer is feeling like someone is really hearing you.

I was impressed with how quickly they helped me.

I was impressed with how quickly they helped me. They explained how to login correctly, and it worked. Now I can access the websites I paid for. Good job on the customer service.

I had a question regarding the person

I had a question regarding the person who was supposed to get the transfer I made, and I received a prompt and clear answer that really helped me understand the situation better.

You helped me fix my issue

You helped me fix my issue, and responded very fast, which I really value (especially when it is about safety for financial things like bank account and credit cards).

This process was really easy and straightforward.

This process was really easy and straightforward. I liked the quick reply and careful method they used. Everything felt clear and well done from start to finish.

Gyors válaszok a kérdéseimre!

Gyors válaszok a kérdéseimre! Sok ügyfélszolgálat vagy segítségpult néhány napot vesz igénybe, hogy visszajelzzen, és értékelem a gyors utánkövetést! Köszönöm!

The support team made an effort to listen

The support team made an effort to listen to my problem and stayed patient with me. Finally, they fixed the issue in a way that helped me. Thanks a lot

Once more, really fast and clearly focused on what’s

Once more, really fast and clearly focused on what’s best for the client. It’s nice to rely on a group that truly cares and keeps things simple. Thumbs up

Support is fast and they solve problems quickly.

Support is fast and they solve problems quickly. They are always quick to respond to anything I ask, and I am very satisfide with their service.

I become a better person..but it is not

I become a better person..but it is not me the nice people made me better.. We all good..really I mean.. But don’t break someone’s heart..

Fast help when stuck

Live chat answered in under 2 minutes, pointed me to the correct webhook config, and stayed until my callback worked. Courteous and clear.

I did not get any notice before the renewal

I did not get any notice before the renewal, so I couldn't cancel before the charge went through. It would be good to get a full refund.

I was charged for a full year subscription

I was charged for a full year subscription that I didn’t ask for. They sorted it out fast and gave me a full refund. Happy & thanks!

Jerome was very helpful, quick and nice to talk to.

Jerome was very helpful, quick and nice to talk to. He also did a great job at solving my problem. I am very grateful for his help.

Thanks a lot for fixing my problem so fast!

Thanks a lot for fixing my problem so fast! I got my money back in just one day. Really good service and very helpfull staff!

Agents are really kind and very helpfull.

Agents are really kind and very helpfull. When we didn’t receive a refund, they gave us another option which we liked a lot.