Vereinigte Staaten, 1901 Avenue of the Stars #8400, Los Angeles, 90067
Winkelen & Mode
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Italist.com ist 57 von 68 der besten Unternehmen in Winkelen & Mode auf RealReviews.io
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Italist.com hat eine 3.2 - Sternebewertung von 124 Bewertungen, mit dem Hinweis auf eine niedriges Niveau der Kundenzufriedenheit!
5 Sterne
64 Bewertungen
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3 Bewertungen
3 Sterne
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3 Bewertungen
1 Sterne
50 Bewertungen
Nisha Irving
1 Bewertungen
First time ordering from these guys
First time ordering from these guys, and it's definitely the last. Trying to return something is like navigating a maze, and they're slapping me with a nearly $100 fee for the trouble. That's insane! I used to order from ISuiT.com, and they never pulled this kind of stunt. Save yourself the headache – steer clear of Italist.com. Not worth the hassle, trust me.
Maria Teresa Massaroni
1 Bewertungen
United States
I ordered something and it
I ordered something and it just never showed up. First, they said it was delayed, then they claimed DHL had it in Miami. But when I reached out to DHL, they couldn't find it at all. This website is really unreliable. Be careful if you decide to buy from them. Now, I'm stuck trying to get my money back. It's been such a hassle and I'm really frustrated.
Antwort von Italist.com
Hi Maria Teresa, We're sorry for the incorrect tracking information and contradictory information about your order. This isn't the level of service we want to provide. We've expanded our support team and strengthened our processes to ensure tracking information is accurate and orders are handled with greater transparency when an item's location is disputed. Thank you for bringing this to our attention — we're making sure experiences like yours don't happen again. Italist Customer Care Team
1 kommentare
Der Kommentar muss mindestens 10 Zeichen lang sein.
Italist.com
New comment
Hi Maria Teresa, We're sorry for the incorrect tracking information and contradictory information about your order. This isn't the level of service we want to provide. We've expanded our support team and strengthened our processes to ensure tracking information is accurate and orders are handled with greater transparency when an item's location is disputed. Thank you for bringing this to our attention — we're making sure experiences like yours don't happen again. Italist Customer Care Team
Der Kommentar muss mindestens 10 Zeichen lang sein.
Lynsey M
1 Bewertungen
United Kingdom
They dont give you back the full price of your order
They dont give you back the full price of your order I paid 260 for sunglasses I know there’s shipping charges after 8 weeks of messages all I got back was £120 Shipping was £40 This company wont refund Do not buy from here !!!!!
Antwort von Italist.com
Hi Lynsey, We're sorry for the delay in processing your refund and for the lack of timely updates along the way. This isn't the level of service we want to provide. We've recently changed how we handle refunds and returns: our support team has been expanded and we've tightened our refund process so customers get faster resolutions and clearer communication throughout. Thank you for bringing this to our attention — we're making sure experiences like yours don't happen again. Italist Customer Care Team
1 kommentare
Der Kommentar muss mindestens 10 Zeichen lang sein.
Italist.com
New comment
Hi Lynsey, We're sorry for the delay in processing your refund and for the lack of timely updates along the way. This isn't the level of service we want to provide. We've recently changed how we handle refunds and returns: our support team has been expanded and we've tightened our refund process so customers get faster resolutions and clearer communication throughout. Thank you for bringing this to our attention — we're making sure experiences like yours don't happen again. Italist Customer Care Team
Der Kommentar muss mindestens 10 Zeichen lang sein.
Panagiotis “Takis” Gerontzos
1 Bewertungen
I'm disappointed with their return policy
I'm disappointed with their return policy, which deducts a substantial amount from your refund when you try to make a return. This experience has discouraged me from future purchases with them.
Antwort von Italist.com
Hi Panagiotis, We're sorry about the return fees. This isn't the level of service we want to provide. We've expanded our support team and are working to make all return costs, including international shipping and customs fees, clearer at checkout and during the return process. Thank you for bringing this to our attention — we're making sure experiences like yours don't happen again. Italist Customer Care Team
1 kommentare
Der Kommentar muss mindestens 10 Zeichen lang sein.
Italist.com
New comment
Hi Panagiotis, We're sorry about the return fees. This isn't the level of service we want to provide. We've expanded our support team and are working to make all return costs, including international shipping and customs fees, clearer at checkout and during the return process. Thank you for bringing this to our attention — we're making sure experiences like yours don't happen again. Italist Customer Care Team
Der Kommentar muss mindestens 10 Zeichen lang sein.
Trustpilot
Sitejabber
Better Business Bureau
Italist.com ist eine Online-Plattform, die Luxusmode direkt von italienischen Boutiquen anbietet. Das Unternehmen ermöglicht es Kunden, über 2.500 der weltweit besten Luxusmarken zu günstigeren Preisen zu erwerben. Alle Stücke sind zu 100% authentisch und werden doppelt zertifiziert. Italist positioniert sich als Marktplatz, auf dem immer Ausverkauf ist.
Die Plattform bietet eine große Auswahl an Damen- und Herrenmode, Schuhen und Accessoires. Vor einem Kauf können sich Interessenten über die Italist.com erfahrungen in Modeforen informieren. Italist.com bringt authentische Luxusmode direkt aus Italien zu den Kunden.
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Beantworten von Nisha Irving
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