TheTravelMakers.us Kundenbewertungen - 101

Eva really went out of her way to assist

Eva really went out of her way to assist our daughter in getting back to us. Our experence with her was great.

Niel K, you rock!

Niel K, you rock! Dealt with some flight booking drama for myself and my crew, but Niel was on it like a pro. Initially, there was a mix-up with my guests' return flights, set for Nashville instead of Memphis. I hit up Niel and others, and while it took a bit, Niel hustled to get it sorted. Had to wait a couple of weeks, but after some back-and-forths, the issue got fixed. Kudos to Niel for pulling through!

After paying for my reservation and having my e-tickets

After paying for my reservation and having my e-tickets, I received another email with the paid quote again. I called multiple times to 1 646 586_5047 but got different answers each time. It was a challenging experience. Thankfully, Alicia assisted me in the end.

I booked a flight through this

I booked a flight through this company for a friend, but unfortunately, she had to cancel due to her fear of flying. The agent, Jaden, whom I initially booked the flight with, was unhelpful when I tried to cancel just four hours later. The company claimed it was non-refundable and lacked a 24-hour cancellation policy. The customer service experience was dreadful, with multiple hang-ups by the supervisor. Moreover, reaching them was challenging, as the customer service number led to a voicemail that never returned calls. Communication was also an issue, as some representatives did not speak English well. I strongly advise against booking with this company to avoid potential issues and suggest considering alternatives like CheapOair. It's disappointing to feel misled by a company that appears to engage in questionable practices, such as using personal credit cards for bookings to prevent customers from receiving airline credits.

Masquerading as Southwest

I attempted to call Southwest Airlines to make sure I had early bird check in for a trip. Their number is 800-435-9792. I accidentally dialed 800-435-9762 which apparently connected me to thetravelmakers.us. I explained my issue to them and they never identified themselves and tried to charge me for early bird check in. When i declined the charge, they cancelled my flight with Southwest. Fortunately I was able to rebook when I called Southwest. I called 800-435-9762 and asked who I was talking to and the person identified themselves as Mytripbookers. I asked for and address and they hung up on me. I immediately tried to call again and now I just get a busy signal, I assume they are blocking me. I cannot say they actually identified themselves as Southwest but they never gave any indication that they were not and it is obvious that they are using a number similar to Southwest to lure in people.

I booked a ticket online for $380,

I booked a ticket online for $380, thinking that was the final price. However, shortly after, I received a call explaining that this amount only secured the seat, and I needed to pay an additional $400 for the ticket. I mentioned that the website displayed a different price, but was told it hadn't been updated. Despite being offered a better deal compared to the airline's price, I requested to cancel. Initially, I was informed that cancellation wasn't possible due to the economy/basic fare. After some discussion, they agreed to cancel without a fee as a one-time courtesy.

Scam

They are a total scam! Never submitted a ticket and they tried to charge me 1500 after the initial purchase was 450. Total scam!!! Stay away! Even though the reservation was in less than 24 hours they say I would lose my money! Very rare policy specifically when no ticket has been issue and is less than 24 hours. Horrible customer service! Very rude people no help at all.

almost got scammed !

Found ticket on their that is 50% less went ahead and booked Got a call in 10 minutes saying this flight is not available and I need to pay 300% of the price ! Asked to cancellation because they could not honor the advertised price and they said the penalty is $75 !! After warning them that I will report this to law enforcement they agreed for free cancellation

Nearly fell for a scam!

Nearly fell for a scam! Saw a ticket on their site for half off, so I booked it. Got a call right after, saying the flight wasn't available and I'd have to pay 300% more! Requested a cancelation because they didn’t honor the advertised rate, and they said it would cost $75! After I threatened to contact authorities, they agreed to cancel for free.

Deceptive practices. Advertised

Deceptive practices. Advertised prices are misleading, and confirmation is delayed after obtaining credit card details. Cancelling was a hassle, requiring persistence with multiple agents. Astonishingly, they proposed a cancellation fee in exchange for a favorable review. Opted for a different platform, wary of potential misuse of credit card information.

Complete SCAM

They offer to you a price. Once you give the CCredit Card details and pay for it, they tell you the ticket now is the double. You have to decide if paying the double for the ticket or pay them $120 for cancelation fee. They are "kidnapping" your credit card number and "blackmail" you with that. DON'T BUY ANYTHING HERE!!!!!!