Frustrating Experience with Top-Up
I tried to top up my account through a website that claimed it would be simple and immediate. I went ahead and made the payment, thinking everything was smooth. But then, out of nowhere, I was asked for ID verification, which hadn't been mentioned before. So, I quickly sent my ID and completed the photo identification, expecting the top-up to go through. But nothing happened, and the top-up was still on hold. Feeling a bit uneasy, I reached out to customer support at DrSim not just once, but twice, hoping for some clarity or assistance. Unfortunately, I got no response and still no top-up. It was really frustrating and made me question the reliability of their service.
0 kommentare
Beantworten von Maryam
Der Kommentar muss mindestens 10 Zeichen lang sein.