Danceandsway.com Kundenbewertungen - 193

Such great shoes for dancing!

As a dance enthusiast, I’m always on the lookout for good shoes. Recently, I got myself a pair of dance trainers from Dance & Sway. I’ve already been a fan of their heels, so I thought why not try the trainers too? They’re super comfy, though I wish I’d ordered a half size up. Perfect for my line dancing – they’ve got that right mix of slide and bounce without any heaviness. Feels like I'm dancing on air. I've been telling all my dance buddies about them. Such great shoes for dancing!

I ordered some shoes online

I ordered some shoes online and nearly messed up the sizes, confusing UK and US measurements. Luckily, they reached out to double-check before shipping. That saved me from a headache for sure! The shoes arrived and they look fantastic. Only downside is the heel rubs a bit. My first pair from them had a nice cushion at the back, which this one lacks. It's a bit of a bummer, but overall, they're still good.

Quality! GREAT.

My daughter is very happy with this wonderful and confident, and the performance is even better. Shipping took longer than I thought but definitely worth the wait. *Just a quick note, the short was slightly torn and I need to find a way to repair it but other than that everything matched the description perfectly.

Decent customer service.

Decent customer service. Dress made to my measurements, good price, but they only asked for a few measurements. Midriff fits tighter than expected. Friend got same dress, same issue. Arm holes too big. Stones seem good, few came off in transit. Shipping times shorter than predicted. For price, good option!

Simple process.

Simple process. Nice pants, but I wish they came in a more natural fibre. The elastic waist band doesn’t fit right if you have to pull them down and back up, so it requires some adjusting to get it right again. However, they look great and are easy to dance in.

Leuke lessen, site kan beter

Danceandsway.com heeft toffe lessen en goede niveau-uitleg. Registreren lukte direct, maar het rooster zit net een klik te diep verstopt. Als dat zichtbaarer wordt is het top. De bevestigingsmail met locatie en wat je mee moet nemen is wel erg handig.

The shoes were needed for my

The shoes were needed for my daughter's dance. I got them on time. She couldn't practice in them cuz shipping took ages!!! If I wanted fast shipping, it cost a lot!!! Even normal shipping was pricey. Just happy we got them in time.

This body for dancing is nice.

It fits well and feels smooth. The design is nice, especially the sleeves. The only downside is the fasteners in the crotch. They close stiffly and it takes me a while to fasten them all. So, I deduct some points for that.

Really cozy dance boots!

Really cozy dance boots! I chose a heel a bit higher than usual and I really like them! Delivery was slower than I thought, but I should have checked the shipping info better when ordering.

Good shoe. Quite comfy.

Good shoe. Quite comfy. I’m not a big fan of the laces, but overall it’s pretty good. It was custom made! It fits a bit small, so next time I’ll order half a size bigger.

I really like their products.

I really like their products. It would be better if they shipped faster because sometimes I need shoes quickly for performances, but I'm glad the prices are reasonable!

Swift delivery, decent product quality

Swift delivery, decent product quality, nicely crafted. Received skirt has tight waist, otherwise I'd rate five stars.

Ordered these shoes and was

Ordered these shoes and was warned there might be a delay. Luckily, they arrived just in time! They look stunning but, wow, are they small. I ordered a UK size 3 hoping for a bit of extra room, since I’m a size 2.5, but these feel more like a tight size 2. Good thing they’re open-toed, or I’d be in trouble. Been spraying them with shoe stretch and using stretchers, hoping that helps. Didn't realize they were shipping from China, or I might've gone for a larger size. Despite the snug fit, they are lovely and stylish. Just wish they were a tad roomier!

I ordered a pair of

I ordered a pair of shoes, but they turned out a bit too small. So I went ahead with a return. The return process was kinda odd. They wanted photos of the shoe soles to prove they weren't worn. Then, they kept emailing me with discounts to get me to keep the shoes. If you're into paying for postage twice and dealing with a complicated return system, go for this company. But honestly, there are better options out there. Just do a quick search online and you'll find way more straightforward places to shop.

The sneakers git a 5 for stile and comfort.

The sneakers git a 5 for stile and comfort. The company gets a 3 for customer service for not answering questions and long delays in responding. It also took over 3 weeks to get the sneakers delivered. I will buy local next time.

Poor time

I recently tried ordering some dance shoes from Dance and Sway, and it was quite the rollercoaster. Some shoes look great, but others are poorly made. I ordered two pairs, and neither fit—both were too big and felt cheap. One pair even lacked a buckle or any way to adjust, making it useless for dancing. The return process was a nightmare. I had to email them first, send photos, and wait for them to approve my return. They don’t provide a return label, so I had to pay $38.14 to ship them back. Plus, you have to include a note with your order number and reason for return. They even suggested I keep the shoes for a 50% discount next time. Really? What am I going to do with shoes that don’t fit? Also, their clothes run super small. I’m 5'6" and 152 pounds, and even a large was too tight. They don’t offer XL, so be cautious if you're considering buying clothing.

Too disappointing

I was super excited to try out this new clothing brand, but it turned out to be a bit of a letdown. We carefully checked the sizing chart before ordering, but the clothes still came way too small. Plus, the fabric was pretty thin and felt cheap, not what I expected at all. The worst part? They made us pay for the shipping, even though it was their mistake with the sizes. I didn't think that was fair at all. I've already told everyone at the dance studio to avoid this place. It's just not worth the hassle or the disappointment. Hopefully, they'll improve, but for now, I'm looking elsewhere for my dance gear.

Just not worth the trouble

I tried out this clothing site and, honestly, it was a bit of a letdown. The dresses and shoes I ordered looked pretty cheap, almost like something from a bargain store. I thought maybe it was just me, but when I tried to return a few things, it turned into a hassle. They made me go through three rounds of emails just to get the return approved, and I had to pay for shipping it back. I kept one dress, but even though I followed their sizing guide, it fits too snug and is really uncomfortable. I don’t think I’ll be buying from them again anytime soon. Just not worth the trouble, in my opinion.

Beware!

Gosh, dealing with DanceAndSway has been quite a journey! I've tried contacting their customer service team a couple of times through email, but it's like sending messages into a void. My order was supposed to arrive, but something went sideways with the delivery, and now I'm just left hanging. It's a bit frustrating, you know? I really hope someone from their team will get in touch soon, so we can sort this delivery mess out and I can finally get my order. Just want this to be sorted, so I can enjoy what I ordered without any more hiccups. Fingers crossed someone reaches out soon!

Whole experience was a bit more convenient

I bought a pair of dance shoes, but sadly, they didn’t fit quite right. Now, sending them back is proving to be a bit of a hassle. The returns policy isn’t the best; there’s no return label or QR code provided, which means I have to make a trip to the Post Office myself. Not to mention, it's going to cost a fair bit to send them back. It's a bit frustrating because I expected a smoother process for returns. The shoes themselves looked great, but this return issue is a real letdown. I just wish the whole experience was a bit more convenient.

Efficient delivery poor product

I have practice shoes from other companies but these are not to standard for dancing shoes,no support, bottoms not dance bottoms all cheap copy and the sizing is so wrong, i put a half size up but I would say one and half bigger is needed and I usually struggle with narrow feet! These are way off. I have had to return at my cost even though they are not fit for purpose. Very disappointing. The customer service however is v efficient a shame the product so poor.

The shoes and dresses look and feel quite cheap

The shoes and dresses look and feel quite cheap, very TEMU style. Returning items is a pain, needing 3 emails with the seller, and I had to pay for it. I followed all size guides, but the dress I kept fits tight and is not comfy at all. I will not order from them again.

The shoes seemed nice in the picture

The shoes seemed nice in the picture but when they came the leather was bad, low quality, nothing like the picture.

I bought a pair of

I bought a pair of shoes on sale and after waiting for three weeks, I got them in the right size. Quality is fine, but the wait was too long, and I was worried they wouldn’t arrive in time for my event. Ordered a second pair and tried to return the first one. Contacted customer service twice because I didn’t hear back initially. They said they sent me info but I couldn’t find it. Ann asked for the order number repeatedly, even though I provided all details clearly. With only two days left in the return period, they claimed they couldn’t process the return because they couldn’t find their own picture of the shoes. I sent them my order confirmation with photos and explained everything. Despite being patient and reminding them of my good standing as a customer, they stopped responding three days ago. Their return policy is dishonest, making it impossible to return without a label. Now, it’s past 30 days, and I’m out $68. Cute shoes, but terrible service. If I’m wrong, just accept the return. There’s no excuse for this.

So, I ordered these shoes

So, I ordered these shoes online, expecting a nice pair of purple ones based on the photos and description. But when they arrived, they were bright pink! It's not a subtle difference, it's like night and day. Contacted the company and they basically blamed it on lighting in the photos. As if that makes sense. Plus, the sparkles on the shoes are just glued on and wrap around the shoe's top edge, making them uncomfortable to even try on. They said they'd refund me but only offered a voucher for return shipping. I don't need a voucher if I don't plan to shop there again. Also, shipping is from China and takes ages. Thank goodness I used PayPal; otherwise, who knows when I'd see my money again. Be cautious with this place.

I ordered a pair of

I ordered a pair of shoes that looked great online but turned out to be pretty disappointing when they arrived. The quality wasn't up to my expectations. I decided to return them, but the company kept offering me different incentives to keep them instead. When I fell ill, I emailed to explain the delay in returning the shoes, and they were understanding about it. I returned the shoes but forgot to send the tracking number. Two months later, when I questioned the refund, they flat-out denied receiving the shoes. Luckily, I had the tracking info, which showed they had received the package. Only then did they process my refund. It's unsettling that they tried to lie about it. Definitely won't shop with them again.

I ordered some salsa shoes

I ordered some salsa shoes from Dance and Sway for my wife's birthday, thinking it’d be a perfect gift. They took forever to arrive—like, four weeks! My wife did everything right, measured her feet just like the site said, but when they finally got here, one pair was too wide, and another was too long. I tried to return them, but it was a hassle. Had to snap a ton of photos to prove they weren't worn and got bombarded with these super strict return instructions. Plus, I had to pay for shipping them back! Sent them to New Jersey, and even though UPS confirmed delivery of both pairs, Dance and Sway claimed they got only one. This company seems sketchy, and I wouldn’t trust them again. Avoid if you can!

I ordered a pair of

I ordered a pair of shoes from this company, and it turned into quite the mess. They sent me mismatched sizes, like one shoe was a different size than the other. Instead of owning up to it, they made the return process a nightmare. The worst part? They actually asked me to send photos of my feet to prove the issue. Seriously, who does that? It's just weird and unprofessional. Instead of giving me a simple refund, which their policy clearly states, they tried pushing options that seemed to benefit them more than me. The whole experience was frustrating and felt like they didn't really care about fixing their mistake. Honestly, think twice before buying from here.

I thought I'd found a

I thought I'd found a great deal on clothes, but it turned out to be a nightmare. When my order finally arrived from China, the suede shoes were soaking wet, with gross yellow mold on the heels, and the clothes reeked of mildew. I reached out to customer service with photos, hoping for a solution, but they just kept passing me around. They eventually sent me to a sketchy shipping site to return the items, but the terms made it clear they wouldn't take any responsibility. To top it off, I noticed some odd $2 charges on my credit card shortly after. This whole experience felt like a scam, and I'm really disappointed. Avoid this hassle if you can!

Bad Service After Purchase - only responsive whilst purchasing - 1 out of 3 dresses worked.

This is exactly what I wrote to them and still no response! I fear they're waiting for the 30 days to run out. 3rd RQST I am requesting an in-store credit. Per your website's instructions, I've reached out to your company 2x to request a return of the following items: 53ZR30MJY8PKW-011-CR 538M898YXN9XN-008-H. I've had no response. Please respond ASAP so that I may return this merchandise as I have no use for 2 un-used dresses. Your company was most eager to respond to me when I was in the buying process, please extend the same courtesy to me now. I have reached out to you since the day that I received the dresses. Kind regards,