BestBuy.com Kundenbewertungen - 8

Abholung klappte perfekt

Online bestellt, Filialabholung gewählt. App zeigte mir, wann es bereitliegt. Vor Ort QR gescannt, Gerät wurde in zwei Minuten gebracht. Mitarbeiter bot noch Setup an, hab dankend abgelehnt. Rückgabefrist klar ersichtlich im Beleg.

Erstes einschalten zuhause

Beim ersten Einschalten des Monitors: wow, Farben knallen. Ein HDMI fehlte im Karton, hatte zum Glück eins. Freude blieb, Kalibrierung war schnell erledigt.

Best Buy's customer service is absolutely

Best Buy's customer service is absolutely horrendous! I ordered an ice maker, but their website managed to process two. I contacted customer service, who simply apologized and suggested I return the extra item. Really? Now I have to make multiple trips to fix their mistake. Getting assistance or canceling the extra order? Forget about it. Dealing with Best Buy's customer service is a nightmare!

I got a tv and wall moun

I got a tv and wall mount @ Best Buy Willowbrook today. While my wife checked a vent hood, a Best Buy supervisor asked why my tv was on a specific cart, like I was stealing. I had my receipt. Never felt this way here. We make over 300,000 a year. We don't steal. Maybe 'cause we're a black couple. Bought here before but won't again. I'll tell everyone.

If Best Buy iz gonna adopt the Apple

If Best Buy iz gonna adopt the Apple sales model & u gotta be assigned a place in their queue, which no one is available to do, to buy a piece of electronics that u gotta wait over an hour to receive….I say, ‘No Sale!’…I’m just gonna Apple for the same abuse, at least I’m dealing with a Genius at Apple!!

I won't shop at BestBuy again

I won't shop at BestBuy again. It doesn’t matter what the item is (in this case, a TV). I'll search elsewhere for it. Any future TV purchases will be from Costco. Terrible experience with this company. Bought a Sony XR75X90L TV on April 17th, 2024 from Edmonton South Common with what was supposed to be a full 4-year warranty... but I didn’t get it. BestBuy consistently fails to deliver and meet promises, just like every other item I’ve bought here. I could have purchased the same TV from Costco with a full 2-year warranty through the store, which they claimed they would price match... but they didn’t. I ended up paying over $700 more for the TV and didn’t get the full coverage they promised. To make matters worse, they didn’t have the TV in stock, so I had to go to their shipping warehouse (which was hard to find) to pick it up before 4pm with the original receipt. Not only did I overpay for the TV and warranty, but I also learned they reduced the TV’s replacement value... meaning if something went wrong, I’d have to pay at least $400+ out of pocket for repairs or a replacement. If there were a 0-star option and a way to report BestBuy to the BBB for failing to meet their commitments... I’d choose it. One final note... the TV itself is fantastic. If you’ve ever owned a Sony, you know it’s among the best, and definitely the best I’ve seen and used. Just be sure to buy it from Costco as they stand behind their promises with a full protection warranty.

Awful service at the 2222 W Thunderbird store.

Awful service at the 2222 W Thunderbird store. I asked for assistance 3 times, but each time I was brushed off. It seemed like they were only helping white people and LGBTQ+ folks. I’ll never shop there again and warned all my friends at ASU to avoid this place. DON'T SPEND YOUR TIME, MONEY, OR ENERGY ON THIS JOKE OF A COMPANY.

I got a 35$ gift card for buying a fridge.

I got a 35$ gift card for buying a fridge. I used it for my granddaughter's early bday gift, a Nostalgia snow cone maker. They said it didn't work when we used it on July 4. I won't buy gifts at Best Buy anymore.