VisaFoto.com Kundenbewertungen - 70

Visafoto's software can generate photos that may or may not meet official requirements

Visafoto's software can generate photos that may or may not meet official requirements, with an estimated 50% success rate. While their customer support is responsive and willing to help correct any photo errors, the corrections are not consistently accurate. In summary, achieving the correct photos using Visafoto appears to rely more on luck than the reliability of the service itself, which can be a bit hit or miss.

I would recommend going elsewhere for your passport photo needs.

My experience with this service was marked by false advertising and poor customer service. Their website claimed that I could print my passport photo at Walgreens, but this turned out to be untrue. I had to go to Walgreens separately to get my photo printed, incurring extra costs and wasting my time. When I pointed out this discrepancy, their customer service was combative and refused to take responsibility for the misinformation on their site. While the service itself was quick and fairly straightforward, the inconvenience of not being able to print the photo as advertised made the whole process pointless and more costly. I would recommend going elsewhere for your passport photo needs.

My experience with this service left me deeply disappointed

My experience with this service left me deeply disappointed. Not only do they employ a pricing model that charges different amounts based on your location, which is inherently unfair, but they also fail to be transparent about it. The price I initially saw on the screen was far from what I eventually had to pay. For instance, I expected to pay 4.50 EUR, but I was charged a whopping 7.00 GBP, which equates to approximately 8.00 EUR! This level of inconsistency and hidden pricing practices are unacceptable and have left me feeling taken advantage of. Shame on you for such unethical conduct.

This experience proved a waste of both time and money.

Visafoto left me deeply dissatisfied, especially when attempting to use their service for the US green card lottery. The photos generated failed to meet the necessary requirements and, shockingly, appeared manipulated. Changes were made to my hair, ear shape, and even a shadow was added around my neck. When I contacted customer support for either a solution or a refund, their response was far from convincing. They attempted to reassure me that the submitted photo would be acceptable and argued against the necessity of a white or off-white background. I'm hesitant to share the photos due to security concerns, but I'd readily provide proof to substantiate my claims. This experience proved a waste of both time and money.

Imagine needing a visa photo

Imagine needing a visa photo for something as important as IRCC in Canada and thinking this service would be the solution. I got a photo back that was clearly off. There were weird editing marks around my head and when I tried downloading it, there was this odd white border. I reached out to their support team multiple times, showing them exactly what was wrong. But instead of fixing it, they just brushed me off with explanations that didn’t make any sense. And get this—they said they’d only refund me if the IRCC site officially rejected the photo. That’s not the kind of gamble anyone should have to make. If you need a reliable service for official documents, look elsewhere. This one isn’t it.

Visafoto claimed, without providing

Visafoto claimed, without providing any evidence, that "In the photo, minors under the age of six are not required to keep a natural facial expression for a DV application!" However, this information contradicts the official website (photo examples web page) of the USA, which states, "Photo tip: The child's facial expression must be neutral." in the children section under one of the photo examples. This discrepancy can be confusing for applicants, and it suggests a need for clarity in the guidance provided by Visafoto.

I cannot recommend this service

I cannot recommend this service. Despite paying for the service, the photo I received was not accepted by the state department. When I reached out to customer support, they initially claimed it was my fault and suggested sending another photo for correction. However, after that, they stopped responding altogether. I ended up spending money for nothing and feel extremely dissatisfied and disappointed.

I made a payment for my photo

I made a payment for my photo over an hour ago and still haven't received it via email. The phone number provided instructs to email customer support, which I did, but I have not received any response at all. It feels like a scam, and now I doubt the authenticity of the reviews. Extremely disappointed with the service.

The website promises a full refund,

The website promises a full refund, but my experience contradicts that assurance. Instead of honoring their 100% money-back guarantee, they persistently offer alternative images, leaving customers without the promised reimbursement.

Gave the £8 for passport photo check.

Uploaded it but my application still got turned down. Tried to call, but only got an automatic message, no real person. Sent 3 messages to their support email and got nothing back, not even a reply. Feels like a scam cmpany to me.