Kickscrew.com Kundenbewertungen - 79

I got these for my brother.

He’s a BIG King James fan. He owns LOTS of LeBron 7s. These look even nicer in real life than on the site. The shoes arrived faster than I thought. Good experience all around. I would buy from Kicks Crew again.

Nagyon tetszettek a cipők, szuperek voltak

Nagyon tetszettek a cipők, szuperek voltak, ami viszont nem volt jo, az a vámköltség volt, de ez nem a kickscrew hibája. A kiszállítás és az ügyfélszolgálat nagyon gyors volt. Köszönöm!

Fast delivery, item matches exactly what was shown

Fast delivery, item matches exactly what was shown on the site and described. This is my second purchase and I will keep ordering from them, for sure.

Shipping took ages because DHL

Shipping took ages because DHL didn't deliver as hoped, but the item was just like they said. Thanks! Will buy again.

I was really pleased when I received my shoes!!

I was really pleased when I received my shoes!! They arrived in great shape and they’re very adorable and comfy!

Awesome Product, Damaged Box Disappointed Me

I had a pretty good experience overall. The product itself was fantastic, but the box arrived damaged, which was a bit of a letdown since I collect them. My previous order came in perfect condition, so this was a surprise. Still, the item inside was fine and I’m happy with it.

The shoes I received were good

The shoes I received were good, but the packaging was disappointing. The box was damaged, and they were supposed to include limited edition DC Comics tissue paper, but only one sheet was included. Additionally, unlike my Reebok pairs, these didn't come with stickers.

A vásárlás élménye rendben volt, de a szállítási

A vásárlás élménye rendben volt, de a szállítási díjak nagyon magasak!! Nem lehet egyszerre több terméket tenni a kosárba, még ha ugyanattól az eladótól vannak is. Többet fizettem a szállításért, mint magukért a termékekért. (Essentials - fear of god)

My Jordans came with a small tear on the side

My Jordans came with a small tear on the side. I'm a bit unhappy with my purchase. I will likely bring them to a shoe repair shop. Hopefully, they can fix the tear for me.

I never got my Jordans or a refund

I never got my Jordans or a refund, and no one even bothered to email me to explain why my package never showed up.

Kicks Crew Is Fraud & Deceptive Trade Practices Personified

I've filed complaints with my financial institution, the Federal Trade Commission's Bureau of Consumer Protection, The State of California's Attorney General's Office and the Better Business Bureau, because all of Kicks Crew's online reviews at the Better Business Bureau, Reddit & Pissed Consumer, all share the same fate. As seen in their endless horrible reviews, Kicks Crew takes your money, holds it forever, then weeks later may finally send you either used or counterfeit shoes, but most of the time, after several weeks go by, Kicks Crew finally says they can't fulfill your order at the price they advertised the shoes for and then, will only issue consumers a partial refund. Even it you get counterfeit or used shoes from Kicks Crew and want to return them, Kicks Crew will deduct an outrageous fee, from your refund, for returning them. In addition, customers who catch on quickly and cancel right away, Kicks Crew charges a 25% cancellation fee, for doing absolutely nothing. They are now demanding I drop my disputes and only then, will they process a 75% refund. What's even worse than that, is when I tried to resolve this with them and get a refund, I called Kicks Crew Customer Service Department at 833-278-**** and no one, could tell me what I ordered and how much I had spent. When I gave them my order number, they would pretend to look it up, but when I would ask them to tell me what I had ordered and how much was the purchase amount, Kicks Crew Reps became very hostile and proceeded to take sarcastic random guesses, telling me that I had ordered panties, underwear and bras, from a shoe store. Then Kicks Crew Reps proceeded to hang up on me, 25 times, repeatedly. This is a total scam and Kicks Crew is using deceptive trade practices and fraud, as their business model. Their online complaints are endless. I would highly recommend you run screaming from Kicks Crew and report them, to every possible agency, that you can. My nightmare started on February 19th, 2025, when I placed an order for tennis shoes, from Kicks Crew, which is an online shoe store, also featured on Shop. The shoes were $90.00, the shipping fees were $35.00 and the tax was $6.23 for a total of $140.23. I wholeheartedly believed the shoes were in stock and would be shipped promptly from Kicks Crew. The confirmation email from Kicks Crew stated, "Your order has been confirmed, and the seller is preparing it for shipment to our facility for authentication." That was very alarming, because it states Kicks Crew does NOT have any shoes at all and instead, is "attempting" to source shoes purchased from them, from God knows where. I started searching for online reviews immediately after getting that email from Kicks Crew and that is when, every red flag went up and I emailed Kicks Crew on February 20th, 2025, to cancel my order and ask for a full refund of $140.23. Today is 2/25/25 and Kicks Crew, is demanding I cancel all my disputes for a refund of only 75%. They can kiss my ***

Total scam

My experience with them is really bad, it felt like a total scam. Try to avoid them. I ordered a pair of shoes from their website and paid the amount including the shipping fee(~40€ for the Netherlands which was acceptable). In total I prepaid ~216€. Then, 2 days before the delivery, I receive an email stating that I had to pay extra ~90€ euros to clear customs because the shoes would come from Hong Kong! I responded that I would not pay extra since I already did pay shipping and that I wanted to cancel the order (I was still within the 14 days from the order, which is legit). Their response was that I would not received the shoes otherwise and that they couldn't cancel it now. They stated they would refund only partially, due to the fees incurred(?). After 2 months they refunded me with 16€! Outrageousand disgracefull! They are a total scam and customer support is non existing.

This company is a scam

This company is a scam. I initially placed an order, but upon realizing that it would take 7-10 days to ship, I decided to cancel the order. I sent an email to their customer service, but I couldn't find any option to cancel the order on the Kickscrew website. These individuals completely ignored my email for an entire week and went ahead to ship the order. I had no idea how much it would cost to pay for import duties and taxes. If you want to avoid stress, I strongly recommend staying away from this company. Stress can be detrimental to your health, and dealing with Kickscrew could certainly cause unnecessary stress.

Customer support was not good.

Customer support was not good. The shipping fees were really high (around $50). I ordered size 13 but ended up getting size 12, and they didn’t offer to exchange it for the correct size. They closed my request, saying I hadn’t replied when I actually did. I had to provide screen shots to show I did respond. They eventually reopened my issue. They sent an email saying I could return it, but I still haven’t received a return label. There are simpler websites to buy from that have lower shipping costs and better help. I wouldn’t suggest this company.

This company is really not good

This company is really not good, especially if you're in the UK or Europe. They don't tell you about all the extra delivery costs, and even though they respond to emails quickly, they don't actually help much. I spent £600 on a pair of Alphafly 3 shoes that usually cost £286. I only bought them because Nike didn't have any in stock, but I didn't think I'd be overcharged! Plus, if they mess up your order, don't count on getting a full refund because they take 40% for returns.

Used Shoes Sold as New!

I ordered a pair of shoes online, expecting them to be brand new. When they arrived, I was super disappointed to find they were dirty and obviously used, with the original tags torn off. I reached out for a refund, but they only offered a partial one. Returning them would cost me more money, and there's no way to prove we weren't the ones who wore them before. It's just frustrating and feels unfair.

Terrible customer service, misled

Terrible customer service, misled on the origin of my purchase, incurring unexpected £100 custom duties. Paid the fees, only to find out the shoes were sent back. Numerous attempts to contact them yielded no response. This business is a complete joke and appears to be a scam. Strongly advise against making any purchases from them.

I would give zero stars if possible

I would give zero stars if possible, I have been waiting over a month for my shoes and each time I call they say next week. It’s been weeks and still nothing. They claimed to have left Jamaica Queens on August 31, but no updates since. Today is September 19, maybe they are carrying them by foot to me.

Illegal Charges and Extra Fees!

You won't believe this, but my experience was just awful! They tried to charge me extra just for returning something. And get this – they charged me Maryland tax even though it was tax-free week! That's totally illegal since they were shipping it here.