Missacc Kundenbewertungen - 124

Missacc is a lovely site to explore and check

Missacc is a lovely site to explore and check out beautiful styles of clothes.🌸 It’s simple to use and place your order without any trouble.

Being able to get a color sample first really helps

Being able to get a color sample first really helps when ordering the wedding dress, esppecially for clients who live in another country.

I ordered a dress and chose “custom” for my size

I ordered a dress and chose “custom” for my size, and it fit just right! Now I’ve placed an order for my second dress with them.

The designs are great, the ordering steps really simple

The designs are great, the ordering steps really simple, and the payment choices nice. The only issue is the delivery time.

Website is really simple to navigate

Website is really simple to navigate, dresses look lovely. I enjoy reading other people’s reviews. Dresses are made to order.

My girl is so glad with the dress.

My girl is so glad with the dress. It's spot on, just like the photo! Arrived in 24 days. It's so pretty, superb and trendy!

Super simple website to use.

Super simple website to use. If you go with custom fit, the measuring steps are clear. Photos and detalis match exactly.

I got a discount code almost immediately!

I got a discount code almost immediately! Very helpful! The size guide made it simple to choose what fits best for me.

The dress is pretty and good quality.

The dress is pretty and good quality. Service helped fix my order to get what I needed for my sister's wedding.

The quality is good, sizes are always the same

The quality is good, sizes are always the same, and I like finding dresses that are different on the internet.

I like seeing the reviews and photos of the gown

I like seeing the reviews and photos of the gown worn by real people. It really shows the true worth.

Simple to use, many options to choose

Simple to use, many options to choose from and several ways to pay. Can’t wait to get my order soon.

I loved that they had

I loved that they had step-by-step instructions for taking measurements – made things so much easier! Before I landed on this site, I stumbled upon a few sketchy ones. This one seemed legit, so I took the plunge. I found my wedding dress here, and it was perfect! Now, just waiting for it to be tailored and shipped. Fingers crossed it fits just right!

I had no prior experience with online shopping.

I had no prior experience with online shopping. This was a crucial buy, my wedding dress. The whole experience was smooth, and I could always reach out for help. When I got my dress, it matched exactly what I saw online and what I hoped for. It fit just right, making my dream wedding dress a reality. Thanks for fulfilling all my hopes.

Lots of good choises, many colors and styles to pick from.

Lots of good choises, many colors and styles to pick from. Would be nice to have more tea length dresses, not everyone wants floor or A-line. In general, I liked the site.

The company was easy to deal with

The company was easy to deal with, but there was no option to fix my measurements if I needed to. I found out my custom measurements were wrong after ordering.

Dress was a bit smal, even tho I used custom size.

Dress was a bit smal, even tho I used custom size. Some details on one of the dresses looked different from the picture. But I can still wear them, so I'm satisfied.

Poor Quality. Exorbitant Postage Fee &No refund system

This company is the worst I've dealt with EVER! Firstly, the dresses are cheaply made and of extremely poor quality. I paid $190 for a dress that was not even worth $20! Plus postage of $40, so in total $230. The dress was horrible! I asked them if i can return and get a refund and that's when the nightmare started. They were refusing and asking me to please keep the dress and they will give me a voucher of $50 to spend on another dress. I told them I didn't want another dress ever from them! Their dresses are just nasty. Don't waste your time. Trust me when I say this. Those reviews that are good are from them. I don't believe they are genuine reviews. Their dresses are just awful. I was buying it for a wedding and what a nightmare to deal with these jokers. Trust me this is the worst buy I've had ever. Absolute rubbish. How they are getting away with this is what has me stumped? How? Stay well away from this company. Scammers! They just take take take.

I ordered a dress for

I ordered a dress for my son's wedding, thinking it'd be perfect. When it arrived, the color was off and it didn't fit - way too small. I reached out to missacc via email. They initially offered me £30 back plus a discount voucher, but the dress cost me £135. I insisted on a full refund since the dress wasn't right. After much back-and-forth, I ended up keeping the dress, got £55 back, and a 30% discount on another item. Their sizing is based on US sizes, so my size 18 was actually an American 14, which is two sizes smaller. The quality of the dress is great, but beware of their sizing. The return policy was really frustrating and expensive, so I had to settle with what they offered. Now, I'll try to sell the dress to cover my losses. Only giving 1 star because of the return hassle, though the dress itself is lovely. I might have ordered again if I got a full refund.

This was honestly the worst

This was honestly the worst shopping experience ever. Bought a wedding dress for £160, used Clearpay for the first time. I thought Clearpay pays the full amount and I just continue with my installments, right? So, I get this dress and it's absolutely terrible. It looked like a white trash bag with some rhinestones, and had blue pen marks all over it. I started the refund process immediately and found out you have to contact them for a refund (huge red flag). After days of emailing, they finally replied and refused to give me a full refund. They only offered £80 back, which was what I had paid so far. After weeks of back and forth, I settled for £60 just to end the nightmare, but it goes to Clearpay. So frustrating, still chasing my money after almost a month! Avoid this company at all costs.

HORRIBLE SCAM COMPANY

I purchased a dress from Missacc for a wedding and it came poorly made and smelled terrible. I emailed and requested a FULL refund because I was within the 14 day return policy and still keep getting the run around. First it was why do you want to return then it was can you send us pictures. After a few days go by they email again with proposals of what they can offer which does not include a FULL refund. This is RIDICULOUS!!! $168 that I will not get back. If you are looking for a dress DO NOT BUY FROM THIS COMPANY because you WILL NOT get your FULL refund back even if you are within the 14 day window. Please spread the word for others so that they don’t have to deal with this terrible company!!

THIEVES

Purchased two dresses. Neither one fit, measurements were off and neither one looked like their advertised picture. This is clearly false and deceptive advertising. Both dresses that arrived were made of very shiny costume satin, not even close to their pictures. They declined a return and refund. They send me an email stating that they would do the return if I took down my negative reviews and paid for original shipping costs. I declined. I spent over two hundred dollars. Why are these thieves allowed to do business in the U.S.? There are thousands of similar reviews - just wish I read them before purchasing this trash. Where is the consumer protection??

Missacc is a scam! Don’t buy from them.

They sent me a wedding dress that is ripping off at the bottom. They are now refusing return even though their website states that return is available within 14 days of arrival. I contacted them on the day I received the dress. It was not a customised product- standard sizing. They are offering 25€ to repair it myself! Quality is scandalous- very cheap fabric, irritating skin. The dress looks nothing like on the website. Communication with customer service is only via email and return is impossible. Don’t ever buy from Missacc! They will just add stress to your already stressful wedding day.

Ordered a dress, and wow,

Ordered a dress, and wow, what a letdown. It looked so cheap and flimsy in person. I’m usually a size 12, so I went with a size 14 just to be safe. Nope, didn’t zip up at all—way too small. Their site promises “easy hassle-free 14-day returns,” but that’s a joke. Tried to return it, and all I got was endless excuses. If they do offer anything, it's peanuts. Beware, folks. Stick to reputable retailers. You might get lucky with a good fit, but if you're not satisfied, you're out of luck. Spent $168 and still no dress to wear. Total waste.

Scam

This is a scam website. They show photos of nice well made dresses but they send you cheap bad quality copies. They are a disaster. And they are not cheap either. Also unlike Shein, they make it really difficult to return. Lots of emails back and forth giving you lame excuses why it is your fault for misunderstanding their website! And the emails back a d forth take more than 14 days which is the cutoff point for returns. A real scam. Just don't fall for it

Cheap quality and can't return it!

I bought a cocktail dress from them. What arrived does match the description and fits, but it appears cheap, isn't well made, and I can't even zip it up because the zipper gets stuck at the waist. I contacted them with a return request but having now read reviews, I do not expect to get anything back and filed a dispute claim with Paypal. Do not order from them, buyer beware!

Horrible Return Policy

I just wish I would have searched for reviews before I LOST my $170. They are not trying to take the item back and instead offered me $35 to alter it. I live in California. Gas alone would cost $35 to drive down the street to a seamstress. I'm trying to accept the loss but it's infuriating They are no longer responding to my emails.

The worst company ever!!!

It is not a reliable company. They say that if you want to make a return, they will return the money in 14 days, and they will never return it back to me. I didn't like the dress I received, I returned it on time and they never refunded my money (09/06 MissAcc Hong Kong 166.55)

Restocking fee!

Don't risk it by buying from this company. They state a "No Hassle returns"... They will keep 30% of your refund for " Restocking fees" What the??? Never heard of this before. On top of shipping fees. Buy from a trusted company with good reviews.

Scammers !!!

They send a dress that would cost them about $4 to try and get out of the legality of a product being sent and then never refund when you contest it. I paid $300 for dress that is a rag. They are absolutely scammers. Do not buy from them !!!