MakeMeSurprise Kundenbewertungen - 117

Cute gift, colors a hair off

Did a custom photo mug for my sister. It showed up before her birthday and the print quality is clean. The color was a touch warmer than on my screen, but she didn’t notice and loved it. I’d order again, just nudge brightness up next time.

I liked that you can upload some photos

I liked that you can upload some photos and try them on different styles, change the face, and rotate it to see what looks best... it’s simple and fun to do. The price seemed to go up after I added them to my cart, but they are still

Ordering system is simple and the AI help

Ordering system is simple and the AI help for cropping the photo is really good. Waiting for shipping now, but I don’t think there will be any problems with it from what I have seen so far.

When finalizing my order, I tried to switch

When finalizing my order, I tried to switch from flannel to fleece but couldn't go back without starting over. It would be nice if customers had an easier way to make such changes.

I got the blankets I ordered for my

I got the blankets I ordered for my grandkids recently, and I'm really pleased with my purchase. The blankets are great! I'll definitely order from them again soon.

I'm giving 4 stars because everything

I'm giving 4 stars because everything has been good and simple. Just waiting for the product to see if it matches my order. That's why I gave 4 stars instead of 5.

Better than expected finish

Print alignment was neat and colors were true, so I felt confident gifting it. The packaging was protective, leaving me relieved it arrived scuff free.

My grandson adores Spider Man

My grandson adores Spider Man and having his photo on Spider Man's body will be amazing for him. Such a creative idea. It was fast and simple.

It was a good experience and simple to place the order

It was a good experience and simple to place the order, I hope I will enjoy the final product as much as I liked the concept and the design.

I think the blankets are nice.

I think the blankets are nice. Bright colors and clear designs – very lovely. I gave 4 stars because delivery took longer than I thought.

This is the fourth one I have ordered!!!

This is the fourth one I have ordered!!! Really like them!!! Fingers crossed it arives by Christmas!!!!

I got my package.

I got my package. It took almost a month but it was what I was expecting and I am happy with the product.

I haven’t got the item yet, but after reading reviews

I haven’t got the item yet, but after reading reviews, I think I will like it. Just make sure to order it WAY ahead of time. I placed my order a month ago and still no delivery – shipping is REALLY, REALLY, REALLY slow. Even when it says “cleared” or something, it still takes a week here or a week there – just super slow. I hoped to get it for Mother’s Day and now it’s more than a week after Mother’s Day, no clue when it will arrive.

Absolutely awful

I placed an order November 14 as this was for a Christmas gift. It’s now December 10 and I still don’t have the item. I’ve written the company several times and I keep getting told to be patient. I paid for VIP service and the order is still not here. The company refunded me the VIP service and continue to tell me to be patient. I wrote the company again, asking for a full refund as I had to place an order with a different company since this was a gift. They offered to refund me eight dollars, which is absolutely unacceptable. I’m still fighting for a refund. I don’t have my order and it doesn’t appear that. It’s even left China. Keep in mind when you look up the company. It says it’s based out of Chicago, which is clearly a lie because the product comes from China. Save yourself the frustration and use a different company.

Poor quality and service

My experience with this company has been utterly disappointing. They boldly claim a 4-6 day production timeline, but it's nothing more than a deceptive ploy. Despite the elapsed month, the promised product finally arrived. All of the order is tissue thin enough to see through and 1 has my grand daughter having to different color arms and her neck is the same way. Per policy I have called and emailed without any resolution! The entire process has devolved into a frustrating cycle of me calling or emailing and the customer service department going radio silent. To me it's a ploy in delay to NOT having to resolve this issue! My unequivocal advice: steer clear and do not engage with this company. BUYER BEWARW!!!

well-orchestrated scam

I placed an order for blankets for my two grandkids, but two weeks later, I received a box containing a rubber strip meant to go under a door to stop air from coming through. It was really strange. I checked the tracking information, and the package was supposed to contain the blankets. It seems they sent this item as a way to have proof of delivery when you contact the credit card company. I called customer service, and I could hear people laughing in the background. An American-accented woman answered and said she would escalate the issue, but as of now, I’ve received neither the blankets nor a refund. This feels like a well-orchestrated scam, so please be careful!

Horrible customer service and bad delivery

I ordered a blanket right after Thanksgiving as a gift for Christmas to our grandson. Well low and behold, tomorrow is Christmas eve and it is nowhere in sight. The label for the post office says it was created 12/6... well it didn't get to the post office until 12/16. As of 12/23, it is still at the post office in China. It is not going to be here by Christmas eve for sure. It is an utter disappointment sin e you pay so much for it. They also say a max of 15 days to get to you... well its been way longer than that. When I asked for a refund, all they say is to wait for the package. Nothing else. Bad customer service. I will NEVER order anything from them again.

Terrible service

I ordered two items for July 4th. I paid for expedited (5-8) day shipping. My item wasn't shipped for at least a week after purchase, and then it took 12 days to arrive. I was in contact with the company, repeatedly requesting a refund for the expedited shipping, and they refused to assist in any way. If you are going to order from this company, be mindful that the expedited shipping means nothing, so plan accordingly.

Horrible

Order not received I place an order on December 13, 2024 for 3 separeate blankets and 1 sticker which i paid in full. I have received anyof it by january 1 and contacted support multiple times by email with little help. So disappointed and please be wary of this service. Customer servive and shipping is aweful. I am trying to get refund and will update how that goes as well

Shipping time

I placed my order on 11/14 for a gift to be given on 12/14. Well here we are 12/9 and my item just now left China. Very disappointed because I highly doubt it will make it here in time. No where on the site did it say from production to delivery would take this long. Hopefully the product quality is worth the wait. Now for gift idea plan B

Not a good company

I placed an order for my granddaughter’s birthday. I paid extra for an expedited service. It had been more than two weeks and we still do not have the merchandise. I tried to contact the customer support but their response was completely unsatisfactory. I am very disappointed. I don’t recommend doing business with this company.

Poorly Made

Don't order the shorts!! They are poorly made. I wasted $30 on shorts that no one can wear because they don't fit. They are tight in all the wrong places. I'm not sure if they even had a pattern to go by when sewing it!!

WARNING, BUYER BEWARE!

They charged me, took my money and I never received the blanket. I’m in the process of going through Pay Pal to try to get my money back. I should have read the reviews before buying. Don’t trust this site.

Ordered two weeks ahead of

Ordered two weeks ahead of Valentine's Day, they claimed delivery in 6-9 business days. Just received an email stating it was dispatched three weeks post-order. Ineffectual; Valentine's Day passed a week ago.

Hold the product hostage

They don’t deliver your order saying the address is wrong then charge you again to have them deliver it. Also they never keep you informed that the product was not delivered. Really poorly run company

Shipping

It took about a month for them to deliver a swimsuit I ordered. They said processing is 4-5 days but it took about 2 weeks to process and another 2 weeks to finally get the product.

Nunca recibí la mercancía fue un total de $74.15 y lo peor aún fue que mi nieta se quedó sin su regalo.

Nunca recibí un correo electrónico o alguien q me diera una explicación de porque mi mercancía nunca llegó y nunca recibí mi dinero de vuelta